What's happening inside the Docusign Community | January edition
Have questions about Docusign Platform Services? You’re in the right place.
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This new guide describes the Docusign App Center, a place to discover and install partner applications that extend Docusign product capabilities. With the App Center, customers can customize and extend their agreement processes by connecting the apps and tools they need, right from within Docusign. Click the link below to see the new user guide!https://support.docusign.com/s/document-item?bundleId=ous1698169987748&topicId=ijy1698170251179.html
Check out the new user guide for the new platform service to build custom workflows. Maestro is a workflow platform to integrate Docusign products and is extensible to third-party applications. Through this new platform, customers can build a variety of business processes without writing code and digitize their agreement journeys end-to-end. Click the link below to see the user guide:https://support.docusign.com/s/document-item?bundleId=yff1696971835267&topicId=dnx1696972415150.html
Is there an I-9 template available?
Hi all, I am unable to get a LIVE person on the phone, and the Sales Rep we have does not seem to answer emails. How do I get help, we just need to change our credit card but DocuSign has totally locked us out of the system. As you can imagine, this is quote urgent. Would appreciate any advice. Thank you!
I have been trying to work with Docusign Support for over a week now to get a domain claim removed since we closed our account back in September/October. Is it normal for Docusign Support to take days to respond to follow up requests? This issue has turned into a high priority issue since it cause our executives to be unable to sign anything we’ve received and business is coming to a halt.
We are receiving an error message "The envelope allowance for the account has been exceeded." What does this mean?
Last Friday our customers started to receive an error, "Not All Tags Are Signed", even though all of the required fields have been indeed addressed. Has anyone else seen this, and if so, how did you get it resolved?
I’m trying to delete my Docusign account (auto renewal) as I have retired and the problem is I can’t contact a human being for help and no way online to get help without access to my old email account which I no longer have access to Any ideas of how to actually get someone to help me?
I am the administrator of the acct. and I want to close the account permanently, have spent an hour trying to figure where the Close Account link is. Extremely frustrating as if meant not to find.
If we purchase a business pro docusign account, will it have a feature in docusign custom field to check related to checkbox field
Hello. I need access to my other DocuSign account. I no longer have access to the email address the account was registered under. Because of this, I cannot retrieve and enter the access code. I still have the same phone number.
Hi Team,I am working in an organization, and my manager has an enterprise docusign account (paid account, not a free account) at this URL: https://apps-d.docusign.com/. When I use his integration key to send an email through my application, the "Test Document" prefix does not appear. I am confused because I researched on Google and DocuSign sites, and they all indicate that https://apps-d.docusign.com/ is a sandbox account, so it should contain that prefix when sending an email.I created my own free developer account and tested it, and I did get that prefix. My question is: if I need to use the integration key from my manager's enterprise account, what steps should I follow? Do we need to follow the go-live procedure here as well? If yes, what steps should we take? Can someone explain these steps in detail?
When sending a contract the all words within the contract have no spacing, this is only noticed when using a mobile browser, is there any way to correct this on mobile? Have mobile-friendly enabled. The document is a pdf imported into docusign. thanks in advance!
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