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Question

Request to Enable SMS Feature in DocuSign Developer Account


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I am currently using a DocuSign developer account for testing and integration purposes, and I would like to enable the SMS delivery feature within the account. However, I am not seeing the option to activate it in my settings.

Could you kindly assist me in enabling the SMS feature so I can continue testing this functionality as part of my integration?

2 replies

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  • Community Moderator
  • 399 replies
  • March 12, 2025

Hello ​@Nandamuri 

Thank you for reaching out here in Docusign Community.

You need to open a case and request to enable this feature. 

You may follow the steps provided in the link below on how to open a case. 

Open a case in the Docusign Support Center

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator


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  • Community Moderator
  • 399 replies
  • March 19, 2025

Hello ​@Nandamuri 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator