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eSignature API

Find answers to your Docusign eSignature API questions.

  • 263 Topics
  • 545 Replies
263 Topics
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Newcomer
Sasi007Newcomer
asked in eSignature API
Power Automate - Add tabs for a recipient on an envelope

Hi All,In my document i have an anchor string “I:” in multiple places and the connector is adding at all places where it finds “I:”, but when I try to enter some values in those text boxes, same value is being taken automatically in every text boxes in the document. Sample ImageI entered - Test2 in the first text box and same value is being auto populated in other two text boxes as well. Can anyone help me on the same? RegardsSasikanth

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Newcomer
1 day ago
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Newcomer
dooveloperNewcomer
asked in eSignature API
Embedding signature does not appear

I’m trying to open a new tab from my application, allowing to an user sign an agreement. I have follow the tutorials, consult the API, test it with the API Explorer, and I’m not getting that the sign appear in the returned URL. I make two requests:https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/enveloperecipients/list/ https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createrecipient/The first one gives me all information I need to make the second one:{userName: “name”,email: “valid@email”,recipientId: “a number”,returnUrl: "http://example.org",authenticationMethod: "None"} This return a response 200 with a URL.When I open the URL in the browser, I can see the document but I cannot sign it. What am I doing wrong?

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Newcomer
1 day ago
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Newcomer
Nicholas H.Newcomer
asked in eSignature API
How to implement Fixed Signature request with "Focused View"

We are trying to use the “Request a signature using focused view” within our .Net Application (C#) and are having trouble using the Fixed Signature placement in the top right of the document. Note: The PDF’s we are having signed cannot be setup with the anchor because they will be invoices coming from multiple customers.  We have it working using the anchor but when we switch to the fixed XPosition and YPosition, the document gets submitted and we can display it but the signature is not placed on the document. Here is the SignHere tab (comment is the working anchor). I tried width and height to see if it happened to be hidden 1 x 1 pixel, but no luck.   Are we missing something in order to get the fixed signature placement on the document?

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Newcomer
1 day ago
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Newcomer
NancyWuNewcomer
asked in eSignature API
Is there an API to download a csv file of completed envelope?

In the developer console, I can download a csv file with a  envelope.Is there a rest api that can download the csv?  

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N
Newcomer
1 day ago
Y
Newcomer
YefanNewcomer
asked in eSignature API
Hello, I need help to integrate Docusign in our Net.Core web application

Hello, We’ve been asked to integrate eSignature in one of our internal web applications (named Talent) so our users can sign electronically during annual assessments.I’m in charge for integrating DocuSign in Talent using Authorization Code Grant flow. I have followed the example provided in GitHub and added another AuthenticationScheme in the client as the default one is already used.However, I met a CORS issue when calling DocuSign as a preflight request was sent before the original request and failed as the header “Access-Control-Allow-Origin” was missing.In my first attempt, I tried to enable CORS in the integration application from DocuSign “My Keys and Apps”, not working, then I implemented a CORS middleware following Microsoft documentation, but it didn’t solve my problem. So I need some guidance to implement the authentication to DocuSign correctly.The architecture of our application is 3-tier architecture: one client-server web application (Net.Core 6) and the database server.

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Newcomer
1 day ago
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Newcomer
dbuserNewcomer
asked in eSignature API
Adding envelope custom field with a value upon envelope creation - how is it supposed to work?

 We have a Docusign integration where our backend service ( written in Laravel )returns an embed URL for the frontend to display embedded using the client side library,that all works fine and documents can be signed and viewed in DS portal. We have a requirement where users of the Docusign portal need to be able to filter Agreements by a clientName which we pass as a "custom envelope field" when we programatically create the envelopefor the document, called clientName.it’s something like: private function buildCustomFields(array $fields) { return new CustomFields( array_map(function ($key, $item) { return new TextCustomField([ 'name' => $key, 'value' => $item['value'] ?? $item ]); }, array_keys($fields), $fields) ); } is there any way to1.) verify that the envelope has been created with a value for this custom fieldbecause when I choose to “include envelope custom fiel

70
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Newcomer
2 days ago
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Observer
lynaleObserver
asked in eSignature API
UI (non scripted) Custom button is hidden

I had a scripted CUstom button, then undeployed this script and disabled it in the Config page.  Now there is only 1 custom button enabled, the UI Custom button.  I am not sure how or what the trigger was added on the UI custom button and now hides it whenever the button is clicked (signing into Docusign).   How do we make the “SS Send Credit App” button not hidden on the Customer form after logging into Docusign?  or which scripts may have been impacted? 

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Observer
2 days ago
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Docusign Employee
Alessandro GastaldiDocusign Employee
asked in eSignature API
API integration

Hi team,i have this error:Error:"Error while requesting server, received a non-successful HTTP code [400]"Response Body:O:8:"stdClass":2:{s:5:"error";s:13:"invalid_grant";s:17:"error_description";s:16:"issuer_not_found";}We have created both the public and private keys, using the private key for authentication. We have also used the user ID and Integration Key, and the connection server set to account-d.docusign.com. It seems that we do not have the necessary permissions to connect.Could you please assist in resolving this issue?Thank you!

91
A
Docusign Employee
3 days ago
F
Newcomer
fufufafaNewcomer
asked in eSignature API
Cannot get access token from jwt signature

I tried to follow these page to get the access token from JWT.this is what i dofollow this link https://account-d.docusign.com/oauth/auth?response_type=code&scope=impersonation signature click.manage click.send&client_id=xxxxxxxxxxxxxx&redirect_uri=http://localhost Click allow access Got redirected through http://localhost/?code=JWT_TOKEN_TO_BE_COPIED I copied the code from above query params Then curl by  curl --location 'https://account-d.docusign.com/oauth/token' \ --header 'Content-Type: application/x-www-form-urlencoded' \ --data-urlencode 'grant_type=urn:ietf:params:oauth:grant-type:jwt-bearer' \ --data-urlencode 'assertion=JWT_TOKEN_TO_BE_COPIED' Instead i got this response { "error": "invalid_grant", "error_description": "user_not_found" }  Could you guys help Thank you  

131
F
Newcomer
3 days ago
C
Newcomer
chenryNewcomer
asked in eSignature API
Unable to render focused view

Refused to connect to 'https://telemetry-d.docusign.net/api/v1/TelemetryWrapper' because it violates the following Content Security Policy directive: "connect-src 'self'Is preventing render and im using v2 of the api $recipient_view_request = new RecipientViewRequest([ 'assertion_id' => $assertion, 'authentication_method' => 'none', 'client_user_id' => $userId, // must match with clientUserId set on the signer 'return_url' => $_SERVER['HTTP_ORIGIN'] . '/coeus/?tab=success&signed=1', // Where to redirect after signing 'user_name' => $name, 'email' => $email,]);

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Newcomer
3 days ago
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Newcomer
Test AppNewcomer
asked in eSignature API
Do i need a signer to create an envelope via API

Product - ESignature.On the API, can i create an envelope with out having a signer. I want to build a feature for secured file drop.

131
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Newcomer
3 days ago
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Newcomer
hrtNewcomer
asked in eSignature API
Different notification emails per recipient with email resource file

I want to use the DocuSign API to send different custom emails to different recipients of the same envelope. I gather this can be done in normal cases using the emailNotification parameter when creating a signer recipient, but I’m sending custom-branded HTML emails using an email resource file. When I try sending a test envelope with the parameter - "signers":[{..."emailNotification":{"emailBody":"TEST EMAIL BODY","emailSubject":"TEST EMAIL SUBJECT"}}] - it’s ignored and I get the regular branded email from my resource file.Is there a way to create separate emails for different recipients of the same envelope while using an email resource file? Should I be able to insert custom text within EnvelopeActivation_HtmlBody in the resource file using [[Data:emailnotification.emailbody]], or else an Envelope Custom Field or something?

262
H
Newcomer
3 days ago
C
Newcomer
chris-SWAYPCNewcomer
asked in eSignature API
Insert Signature at the End of Pages Dynamically

Hey there,I’m looking to create documents dynamically using the DocuSign API. Since the content of these documents is generated dynamically, the number of pages can vary significantly. I would like to know if there is a solution that allows for automatically placing a signature field at the end of each page, regardless of the total page count.Is there a method or feature within the API that enables this functionality? Thank you in advance

202
C
Newcomer
4 days ago
Z
Newcomer
ZiggyMNewcomer
asked in eSignature API
Popup window for second signer same as witness

I have signer and witness. When signer starts signing, he gets popup window to enter witness information.The Envelope has Witness name and email populated.Q1. How to do this if I don’t have Witness info to populate envelope?Q2. How to do this if I don’t have Second Signer info to populate envelope?I found this:Is it possible for the signer to assign someone as a witness? | Community (docusign.com)The reference link is dead, however.So not sure what to do with Agent.Working in C#.

243
Z
Newcomer
5 days ago
J
Newcomer
Jonathan GaldinoNewcomer
asked in eSignature API
How to programmatically convert a PDF field to signable HTML and set signers to sign specific fields

Hi y'all.I am creating an automation (using Node.js) for a client. The client is in the construction business and need to sign some PDF forms along with their customers.The first document is the county's permit. Where the customer (property owner), the constructor company (my client) and a notary needs to sign.My automation is already fulfilling and pdf template with data that comes from X sources. After this step, I will required the customer's (property owner) signature. My PDF has a signature field: `Signature4`, as you can see in the image. I am usign docusign-esign SDK for Node.js, and I am already able to authenticate and create the envelope.For now, the recipient number 1 (the property owner) is set to be a temporary email that I have here. In production, this is going to be the real email of the property owner. However, when I open to sign, I don't have any fields to sign. I tried to create a template, using the same file (fulfilled pdf file) and DocuSign was able to convert th

173
J
Newcomer
5 days ago
V
Newcomer
vicente.oliveiraNewcomer
asked in eSignature API
Remote signing?

I'm working on a Docusign integration, on our use case the document(s) to sign are submited to an ERP by UserA and are to be signed by UserB. UserB should be notified by email that he/she has a document to sign and have access to a link that allows him/her to access Docusign and sign the document. We're planning to use the 'remote signature request or remote signing' eSignature approach (as documented in https://developers.docusign.com/docs/esign-rest-api/how-to/request-signature-email-remote/). Is it the right approach for our use case?

252
V
Newcomer
5 days ago
A
Newcomer
abubucker0Newcomer
asked in eSignature API
Create and send multiple DocuSign envelopes with a single API call

Hello Team,We have a usecase where in we need to send multiple documents to different set of recipients.Doc 1 --> Signer 1, Signer 2, Signer 3 | Carbon Copy to User1, User2  Doc 2 --> Signer 1, Signer 4, Signer 5 | Carbon Copy to User2, User3Doc 3 --> Signer 4, Signer 2, Signer 6 | Carbon Copy to User1, User3Doc 4 --> Signer 5, Signer 2, Signer 1 | Carbon Copy to User4, User5The signers and carbon copy users should see only those documents for which they are signers or CC and other documents should not be visible to them.We have explored the Recipient Document Visibility but this cannot be used as Signers and CC users will be overlapping in our use case.Have explored Bulk send also but there we are sending same document to multiple recipients.So for our case we will have to create separate Envelopes for each of the Document, with signers and CC users. Is it possible to create and send multiple Envelope objects in a single Rest API call ?

511
A
Newcomer
5 days ago
S
Newcomer
seth77Newcomer
asked in eSignature API
ISV license query

Hi Community,I have a question related to authenticity and potential misuse of ISV license e-sign. If the ISV license and contract signing is done by a partner with the customer at the partner location using the tablet screen (collection of e-sign) and thereafter enabling customer to click the acceptance of terms on the document, is there a possibility of misuse of the e-sign collected by the partner in future as they had collected the e-sign and potentially stored it in their system? Also only post completion of the signing at partner location, the customer has got the completed document emailed to them. Please advise, thanks!  

141
S
Newcomer
8 days ago
Z
Newcomer
ZiggyMNewcomer
asked in eSignature API
Focused View with two signers

How to configure Envelope to have First signer sign in Focused View and Second one sign through the Email sent after the First one? I can have one signer sign in Focused View and Two Signers sign through the Email. Can’t do First focused and Second email.Working with c#.

222
Z
Newcomer
8 days ago
T
Newcomer
trungduc74f1Newcomer
asked in eSignature API
Document does not load full page and shows loading so I cannot sign the document

I have a docs file to sign about 246 pages, normally it works but starting from yesterday it only loads me the first 30 pages, then it is showing loading from page 30 onwards, so I can't click the Sign button. There is no change after 5 minutes so I think it is a bug and not a network issue. I also tried in incognito mode, VPN off/on but same result. There is no change from our code, we are using Auto-place with anchorString to auto place the sign tags.You can watch the attached video to see the detailed description of the bug

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Newcomer
8 days ago
M
Newcomer
MondeskiNewcomer
asked in eSignature API
Automatic Consent for Sending Envelopes with DocuSign API in Laravel Application

Hi everyone,I’ve implemented DocuSign in my Laravel application, and I’m currently using JWT Grant Authentication for sending documents to clients for signing. The integration is working fine, but I’ve encountered an issue: When I send envelopes with documents for clients to sign, initially, I have to manually provide consent via the DocuSign consent page.Since my application is designed to function as a backend microservice that sends documents automatically via triggers, this manual consent process interrupts the flow. I’d like to ask if there’s a way to automate this consent process, so the documents can be sent without the need for manual intervention.Is there any configuration or API feature that allows automatic consent or pre-authorization for the app, or any best practices around this when using DocuSign in such a backend service?Thanks in advance for any advice or suggestions!

604
M
Newcomer
9 days ago
neethujkp
Troubleshooter
neethujkpTroubleshooter
asked in eSignature API
Download the IDV Evidence using API

Can we download the IDV Evidence using API while envelope is still in progress

102
neethujkp
Troubleshooter
10 days ago
M
Newcomer
MariaClementeNewcomer
asked in eSignature API
QuickStart Problem With PrivateKey RSA

Hello everyone!I'm using the eSignature API, and recently all my code has been running into issues with the RSA Private Key. I tried running the standard QuickStart code, but it has the same problem. The error message is: ValueError: Unable to load PEM file. See https://cryptography.io/en/latest/faq/#why-can-t-i-import-my-pem-file for more details. MalformedFraming.All my code used to work just fine, but now this issue keeps happening. Has anyone else experienced the same problem?

171
M
Newcomer
10 days ago
neethujkp
Troubleshooter
neethujkpTroubleshooter
asked in eSignature API
Partial Signed document via API

I have a document with five signers and would like to retrieve the partially signed document after the first two signers have completed their signing. Is it possible to obtain the partially signed document through the API?

163
neethujkp
Troubleshooter
11 days ago
O
Newcomer
omsigdocNewcomer
asked in eSignature API
Unable to fill customfields sending envelope

Hello,  We are unable to fill the customfields of a template when we try to send an envelope on Docusign API REST.The endpoint we are using is: {{baseUrl}}/{{apiVersion}}/accounts/{{accountId}}/envelopesThe body is the following: {  "templateId": "xxxxxxxx-4240-4951-bdb1-f43315509f6e",  "templateRoles": [    {      "roleName": "Signer",      "name": "Test Name",      "email": "test@test.com",      "tabs": {        "textTabs": [          {            "tabLabel": "Custom1",            "name": "Custom1",            "value": "Esto es el custom 1",            "documentId": "1",            "pageNumber": "1"          }        ]      }    }  ],  "status": "sent"}  We previously created the field with the label Custom1. But when we receive the template result on the mail tray the fields values are not appearing. The collaboration checkbox is also marked. Any solution?  Thanks in advance

454
O
Newcomer
12 days ago

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