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15 days ago

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Embedded Signing

Embedded Signing

Find answers to your Docusign Embedded Signing questions.

40 Topics
101 Replies

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40 Topics

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Newest First

ONEsTonyNewcomer

asked in Embedded Signing

Foused view not working in iframe

Hello,I am hosting multiple apps that require signing, so I created a dedicated app that uses the DocuSign JS library to provide a focused view signing interface. This app is designed to be accessed via an iframe by my other apps. But it keeps giving this error: Refused to frame 'https://apps-d.docusign.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors https://localhost:4209"The signing app is hosted at https://localhost:4209, while the other apps are hosted on ports 4201 and 4206. The signing app works perfectly when accessed directly from the browser at https://localhost:4209, but it fails to load when embedded in an iframe within the apps hosted on ports 4201 and 4206.I have added all the required domains in the request. Here’s the C# code of the request for generating the urlvar recipientViewRequest = new RecipientViewRequest { ReturnUrl = request.ReturnUrl, ClientUserId = "1234",

542

9 days ago

evanLiNewcomer

asked in Embedded Signing

How can I modify email-title in embedded signing?

Hi, I’m wondering that can I modify the “Message from {xxx}” using API or website?I knew that there is email-subject and email-content can be modified in template setting, but I want to show business partners’ name on the “agree-to-use-eSignature” page

121

10 days ago

neethujkpTroubleshooter

asked in Embedded Signing

Does Embedded signing support ID Verification with Liveness

We require embedded signing functionality within a customer portal mobile application. The signer will log in to the mobile app and complete the signing process through an embedded signing experience using an iframe. Is it feasible to implement IDV Liveness for signer identification within this iframe?

191

27 days ago

MehmetMHYNewcomer

asked in Embedded Signing

Help with Adding Interactive Highlights and Notes to Embedded Signing

Hello DocuSign Community, My teammate and I are participating in the DocuSign "Unlocked" Hackathon, and we’re working on a project to enhance the signing process by introducing interactive document features. Specifically, we are trying to add the ability to:1. Highlight specific sections or lines in a document to draw users’ attention to key details. 2. Display contextual bullet points or notes alongside the document to provide additional guidance or explanations. We’re exploring how to best integrate these features into the signing flow using embedded signing. At this point, we’d love some guidance on:- Whether embedded signing is the right approach for implementing such dynamic features. - Any tips, tools, or APIs within DocuSign that could simplify this process. If you’ve worked on enhancing the signing experience or have insights on building customizations like this, your advice would be greatly appreciated!Thank you for your time and help!

190

29 days ago

NicolasGauthierNewcomer

asked in Embedded Signing

New modal appear in the iframe

Hello everyone,Im not really used to docusign, i work in a project where there is some screen with a docusign iframe, and recently there is a new popup modal that appear in the modal (it didnt before) that i dont want to show, any idea how to avoir it please ? English trad of the popup : check and continueHello, please consult a new document converning ...

482

1 month ago

shazim96khanNewcomer

asked in Embedded Signing

CSP error on Iframe ancestor violates

Hello, I’m trying to display the embedded signing view using DocuSign's focus view, but I’m encountering an issue. Here’s the screenshot and the error message from the console log. This is occurring in my local environment. Could someone please help me understand why this is happening? Below is an example of the code I’m using. I’d really appreciate it if you could point out anything I might be doing wrong. Thank you!

886

1 month ago

ZeigoNewcomer

asked in Embedded Signing

Clickjacking configuration options for EnvelopeViews:createSender

Unlike with EnvelopeViews:createRecipient, which has options to configure clickjacking protections via x-frame-options or csp frame-ancestors, there are no such options for the createSender view.Due to this when displaying the sender view within an iframe element the browser blocks the request.How can we add Clickjacking protection to the embedded sender view to avoid this and add security.Here’s an example of the error on Firefox:

503

1 month ago

SIva PrasadNewcomer

asked in Embedded Signing

DocuSign Redirect Url - Reloading iFrame

In my application i am using iFrame to display the docusign embedded view.i am able to complete the sign and read the event and perform operations and navigations in my app successfully in local environment. But the issue is when this is tested in production environment, I am able to sign and redirect url is being called giving 200 response but nothing is happening after that. same code is working fine with local environment and failing in production environment. I am not understanding is it because of any configuration issue or what.The difference I could see in the network requests is below request is failing. I don’t know exactly this is the problem. PFA belowI am using react router Route to handle the docusign url redirection like below<Routepath={urls.docusignComplete}component={() => <CustomDocusignCallback />}/> In the CustomDocusignCallback component, i am handling the event and calling backend api to update the document status and after that navigating back to

1062

1 month ago

bhoward31Newcomer

asked in Embedded Signing

Creating an "InPersonSigner" and struggling with UNKNOWN_ENVELOPE_RECIPIENT

Hello,I’ve been trying all weekend but I just cannot get this to work, so hopefully the experts here and guide me through what I’m missing. I’ve tried a number of combinations and nothing is working. What I want to do, is create an In Person Signing event, where the delivery driver (under the host account) signed the document saying he has delivered the shipment, and then passes the device to the customer for them to sign their portion. In a mockup, I got it to work but I can’t get it to work in a full run through with an embedded signing request with the PHP SDK.Heres what I got:$document = new DocuSign\eSign\Model\Document( [ 'document_base64' => base64_encode($file_content_in_bytes), 'name' => 'TestFile', 'file_extension' => 'pdf', 'document_id' => '1' ] ); //Find Driver Area $deliverySignature = new DocuSign\eSign\Model\SignHere( [ 'anchor_string' => 'Signatu

882

1 month ago

hafsamanan43Newcomer

asked in Embedded Signing

Popup on embedded docusign page

When the user clicks on the finish button after signing the document, I want to show a pop up message while staying on the page. Is it possible to do?

512

1 month ago

theschnackNewcomer

asked in Embedded Signing

Send all event emails (review, sign, completed) to signers - even for embedded / integrations

We have built an integration with DocuSign, which essentially shares the envelope with the signer via our (Zingly’s) application.This is good, because it keeps the engagement between sales and service reps and their customers in the workspace. Having said that, in addition to the signer (customer) being notified that they can review and complete signing via Zingly, we would like to ensure the signer continues to get their “An envelope has been shared with you to review and sign” email from DocuSign.HOWEVER -- it appears that with DocuSign integrations (such as embedded signing), the integrations SUPPRESS all but the “completed signing” emails. (See link: https://support.docusign.com/s/articles/Why-aren-t-my-signers-receiving-DocuSign-Notification-emails?language=en_US)Can someone confirm whether embedded / integrations CAN or CAN NOT allow DocuSign’s native email / sms notifications to the signers to continue, in addition to the embedded integration?

352

2 months ago

soupy88Newcomer

asked in Embedded Signing

Refused to Connect JS errors

I created an app to prove the Docusign JS embedded signing with Focused View. I am using C# at the server and JS/jQuery at the client. I followed all of the steps in the article “How to request a signature using focused view” (https://developers.docusign.com/docs/esign-rest-api/how-to/request-signature-focused-view).Everything on the server side is fine, but when the JS code runs to load the document for signing, I get the following permission errors:Refused to frame 'https://apps-d.docusign.com/' because it violates the following Content Security Policy directive: "default-src 'self' https://js-d.docusign.com/". Note that 'frame-src' was not explicitly set, so 'default-src' is used as a fallback. Refused to connect to 'http://localhost:49618/05e7fec…/browserLinkSignalR/…ationData.browserId&browserId=b7e3-320d&clientProtocol=1.3&_=1728595245739' because it violates the following Content Security Policy directive: "default-src 'self 'https://js-d.docusign.com/". Note that

1574

2 months ago

chenryNewcomer

asked in Embedded Signing

UNKNOWN_ENVELOPE_RECIPIENT

When trying to create recipent view url from an envelope created from a template i recieve this error.How does one idenify the valid recipient? UNKNOWN_ENVELOPE_RECIPIENTThe recipient you have identified is not a valid recipient of the specified envelope.using PHP SDK $envelopeDefinition = new EnvelopeDefinition();$envelopeDefinition->setEmailSubject("Please Sign this Document");$envelopeDefinition->setTemplateId('f8c7bf7d-xxxx-1201e093fdc9');$envelopeDefinition->setStatus('created');$envelopeDefinition->setTemplateRoles([$signerTemplate]);$recipient_view_request = new RecipientViewRequest([ 'assertion_id'=> $assertion, 'authentication_method' => 'none', 'client_user_id' => $GLOBALS['JWT_CONFIG']['ds_impersonated_user_id'], 'return_url' => 'https://localhost', // Where to redirect after signing 'user_name' => $name, 'email' => $email,]);try { $envelopeSummary = $envelopesApi->createEnvelope($accountId, $envelopeDefinition); echo

1871

2 months ago

Youlead-BowNewcomer

asked in Embedded Signing

Focused view : localization and zoom issues

Hello,I have integrated the Docusign signature for my customer orders via the Focused view mode.However, I encounter 2 problematic issues:1. The buttons are not translated into french even though the default language of my account is set to french. Via the JS setting, we can only change the last button but all the others and the start popup are in english. Is it possible to choose the language somewhere?2. The zoom on the documents by default does not suit me.It is too high and I do not know how it is calculated.Is it possible to adjust it in one way or another?Thanking you in advance for your answers,Regards,Flav

841

2 months ago

AndreiBorodinNewcomer

asked in Embedded Signing

endSession not triggering when viewing completed documents in Embedded View (Default Style)

We are successfully using the embedded view “default” style to allow our users to sign documents, and then proceed onto the next step. However, we do allow the user to refresh the page and get back into the “signing step”, and that works well, except if it has already been signed. When the document is signed, and the page is refreshed, we successfully show the document again, and this time instead of “Sign” or “Finish”, Docusign UX displays “Close”. When that “Close” is pressed, the “endSession” event isn’t triggered as normal, but the nested iFrame is destroyed. This workflow does works well with the “focused” style in all cases (meaning that by just changing “displayFormat” to “focused” it fixes the issue), however, we would like to use the “default” UX. How could we have “endSession” trigger when pressing “Close” on an already signed document?

450

2 months ago

dave izonNewcomer

asked in Embedded Signing

Embedded Signing

If we have already have a envelopeId and we want to show the documents for signing in our single page app, do we have to communicate with DocuSign’s API?

500

2 months ago

Virendra PatidarNewcomer

asked in Embedded Signing

Error Handling in React Embedded signing

Hi Team, I’ m integrating docusign Embedded Signing in React js Application. I create below component : import React, {useEffect} from 'react';import PropTypes from 'prop-types';function DocumentSignUI({integrationKey, docUrl}) { useEffect(() => { const loadDocuSign = async () => { const docusign = await window.DocuSign.loadDocuSign(integrationKey); const url = `${docUrl}&output=embed`; const signing = docusign.signing({ url, displayFormat: 'focused', style: { /** High-level variables that mirror our existing branding APIs. Reusing the branding name here for familiarity. */ branding: { primaryButton: { /** Background color of primary button */ backgroundColor: '#333', /** Text color of primary button */ color: '#fff',

2526

2 months ago

shahirafifNewcomer

asked in Embedded Signing

Issue with conditional clauses in Elastic Template Documents

Dear Community, I am looking for a solution to an issue that we ran into recently while creating elastic templates.We created the elastic template following the documentation from Docusign, however, once we tried to create conditional rules, we noticed that we cannot drag and the document field into rule builder as shown in the video/gif in the documentation: Conditional Content (docusign.com)I have attached a GIF of the issue that we are experiencing. Is this a bug or are we doing something wrong?Best Regards,Shahir

493

3 months ago

WBDevNewcomer

asked in Embedded Signing

Embedded Signing Loader Left Aligned

Hello,We’ve just updated to the Embedded Signing flow. When loading up a document the embedded loader is appearing on the left of the screen. However, there is no way to modify this. Is there something we can pass or is there a bug with our container? Bellow are the screenshots and source code //running in the console$('div[data-qa="embedded-document-loading"]').style.width='100%';//updates the loader to show as centeredApplication Code://TSconst signingConfiguration = { url: this.url, //url from service displayFormat: 'default', style: { signingNavigationButton: { finishText: 'Submit', position: 'bottom-right' } }};try { const docusign = await DocuSign.loadDocuSign(clientId); const signing = docusign.signing(signingConfiguration); /** Event handlers **/ signing.on('ready', (_event) => { console.log('UI is rendered'); }); signing.on('sessionEnd', (event) => { console.log('sessionEnd', event); i

1103

3 months ago

seven-avalonNewcomer

asked in Embedded Signing

Bundle.js Can I remove the listeners added into the bundle.js in the "on" method?

Hey there, currently I’m integrating the bundle.js to my application to sign an agreement. I’m using a dialog to present this document, this dialog can be closed or opened (everytime that I open this dialog I’m loading again the DocuSign client and requesting the document url to load the embed view),I was looking for a way to clean the event listeners of the signing but I can’t find any information about it. I’m using React, there’s any way to remove the listeners associated when unmount the docusign embed document?

451

3 months ago

lvincentNew Voice

asked in Embedded Signing

Focus View issue with Reloading iFrame

Hello,I am trying to implement the Focused view for embedded signing in my application. While I can complete the signing process in one shot, there are cases where I would like to reload the iFrame, i.e., call DocuSign.signing again with the same URL and resume my session as it was. Is this possible?Currently, when I try to reload the iFrame, I see a loading page and a document with the URL chrome-error://chromewebdata/ instead of https://demo.docusign.net/Signing/?insession=1&ti=<id>. I also see the console error :Refused to frame 'return_url' because it violates the following Content Security Policy directive: "frame-src 'self' https://docucdn-a.akamaihd.net/ https://apps-d.docusign.com https://demo.docusign.net https://account-d.docusign.com https://proof-d.docusign.net https://identity-d.docusign.net https://azure-demo.docusign.com https://content.googleapis.com https://docs.google.com https://players.brightcove.net https://www.youtube.com https://accounts.google.com http

2235

3 months ago

seven-avalonNewcomer

asked in Embedded Signing

Bundle.js How can I cleanup the listeners added to the signing events?

Hey there, currently I’m integrating the bundle.js to my application to sign an agreement. I’m using a dialog to present this document, this dialog can be closed or opened, I was looking for a way to clean the event listeners of the signing but I can’t find any information about it. I’m using React, there’s any way to remove the listeners associated when unmount the docusign embed document?

621

3 months ago

arielabaruffaldiNewcomer

asked in Embedded Signing

Is there a way to handle load and errors from Docusign ePowerForm iframe?

We are using an iframe to embed a PowerForm for signing envelopes on an app using React js. I wanted to ask if there is a way to handle errors (if any) and loading events outside of the iframe.What I have tried:<iframe ... onError={(e) => { console.log({ e }); }} onLoadStart={(e) => { console.log({ e }); }} .../>

610

3 months ago

Victor LctNewcomer

asked in Embedded Signing

Issue with DocuSignJS Integration: Permissions Policy Violation

Environment: ASP.NET Core MVCProblem Description: I am experiencing an issue with the DocuSignJS integration on my website. The specific error I am encountering is a Permissions Policy violation, which is causing the document iframe to load indefinitely. However, the DocuSign footer is still visible.Full Error Message: [Violation] Permissions policy violation: Geolocation access has been blocked because of a permissions policy applied to the current document.Additional Information:I am using the focused view mode. I have tried adding allow="geolocation" to the first iframe by modifying the bundle.js file where the iframe element is created (the second iframe is controlled by the DocuSign script). I have also set up my geolocation header, but nothing seems to resolve the issue.Steps Taken:Added allow="geolocation" to the first iframe. Configured geolocation headers.Despite these steps, the iframe continues to load indefinitely.Any assistance or suggestions on how to resolve this issue w

2754

4 months ago

ScottNewcomer

asked in Embedded Signing

sameorigin set when using Docusing JS for embedding

Hi,I am updating an embedded signing flow that uses a iFrame element on a page to use the Docusign JS method defined here (https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/embedding/#docusign-js). I get the recipient URL and pass it to the following code: var iframurl = "{{iframeUrl}}"; window.DocuSign.loadDocuSign('xxxx').then((docusign) => { const signing = docusign.signing({ url: iframurl, displayFormat: 'focused', style: { /** High-level variables that mirror our existing branding APIs. Reusing the branding name here for familiarity. */ branding: { primaryButton: { /** Background color of primary button */ backgroundColor: '#333', /** Text color of primary button */ color: '#fff', } }, /** High-level components we allow specific overrides for */ signingNavigationButton: { finishText: 'Custom Button Te

7415

4 months ago

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