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What error do I receive?
Something went wrong
The response signature failed cryptographic validation
What have I done so far?
- Domain claim completed
- IDP configuration completed
- Issuer URL
- Login URL in IDP
- Metadata URL from IDP
- Attribute mapping (in the following order)
- givenname -> DisplayName
- surname -> DisplayName
- emailaddress -> Email
- Addition of IDP public certificate
- Algorithm: RS256 (4096 bits) (20 years expiration)
- Type: X509
Additional Information:
- I tested on a development account where I created an org and connected it to a staging environment.
- I tested in the production environment alongside the current IDP that is configured.
- In both environments, I received the same error message.
- The domain claim was made for both environments, which share the same domain but have different subdomains.
I did not find any mention of this issue in the documentation. What I thought might have happened is some kind of incompatibility between the IDP requirements and the SP.
Another hypothesis is in the attribute mapping—the format in which the IDP sends the attributes is completely different from what DocuSign requires, even though I mapped them as shown earlier.
