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91 Topics

S
Newcomer
SanPalomaNewcomer
asked in Mobile

Mobile Friendly

I have sent some documents that have been checked off as mobile friendly, but when the recipient opens the attachment, it states that it cannot be opened on the phone. Is anyone else having this issue?

2
A
Community Moderator
1 day ago
A
Newcomer
Antonio VNewcomer
asked in Payments

Requesting an Invoice in Mexico.

For those who live in Mexico. How can I invoice for the SAT my annual purchase that I made? I appreciate your help. 

1
N
Community Moderator
1 day ago
J
Newcomer
Jen NauerzNewcomer
asked in Notary

Out of Country Notarization

I need to have documents notarized in Italy. Does docusign provide remote notaries in other countries?

2
N
Community Moderator
2 days ago
C
Newcomer
CRAZIEREDDHEDDNewcomer
asked in Notary

signature

I want to get a signature for Notary.

2
A
Community Moderator
3 days ago
K
Newcomer
KLCshilohNewcomer
asked in Mobile

iphone app says my device is compromised?

 

3
K
Newcomer
8 days ago
J
Newcomer
jeanneparsonsNewcomer
asked in Payments

Pay my deposit

I am new and would like to pay my deposit.  I was approved yesterday but need help on where to go.  It was due today and no luck so far.Please call me and provide me with instructions.  You already sent me one set of instructions but that was of no help.  The money was due today for unit #214

2
J
Newcomer
9 days ago
K
Newcomer
KathyMelNewcomer
asked in Notary

E-notary signature

Should I be using DS Authority IDV or DS Electronic when e-notarizing?

2
C
Community Moderator
10 days ago
V
Newcomer
Valérie CagnatNewcomer
asked in Mobile

issue when i want to send a document

Hello everyone, I have an issue with docusign on iPad. I need to send a document but I’ve an error message (please find the error code on attachment). Could you please help me with this issue ? Many thanks :) !

2
A
Community Moderator
13 days ago
C
Docusign Employee
Community UserLegacy User
asked in Payments

How do i cancel a subscription and request a refund?

How do i cancel a subscription and request a refund?

6
R
Newcomer
15 days ago
S
Newcomer
Steve100Newcomer
posted in Mobile

Iphone app

How do I find the certificate of completion in the iphone app?

1
A
Community Moderator
16 days ago
I
Newcomer
Ida LundbergNewcomer
asked in Mobile

Signing on mobile

Whn signing on a mobile phone is it possible as an Admin to disable the opportunity to select “Mobile version” for the receipants? 

2
N
Community Moderator
20 days ago
H
Newcomer
HighPoint at 1333Newcomer
asked in Payments

Copy of Receipt

How do I get a copy of my receipt for payment submitted? I can only download the invoice and nothing came via email. It’s been a week since the charge. (And yes, we checked spam).

4
N
Community Moderator
20 days ago
M
Newcomer
MarvinNewcomer
asked in IDV Premier

IDV - DS EU Qualified (IDV Premier) only with "ID Verification"

Is it correct that IDV - DS EU Qualified (which I assume is IDV Premier) can only be used in combination with “ID Verification”?I cannot find IDV - DS EU Qualified in the list of signature types. I can only use it when I activate Docusign ID Verification - means the signer has to identify before he can see the document.If I am correct, what is the reason for that?

1
Michael.Rave
Docusign Employee
21 days ago
D
Newcomer
DodiC1Newcomer
asked in Payments

PayPal Docusign scam

I have a task in my account that is a scam, how do i delete it? It states PayPal needs to review my security data, but my PayPal account is just fine.

2
N
Community Moderator
24 days ago
C
Docusign Employee
Community UserLegacy User
asked in DocGen for eSignature

Version Control and Audit Trails

How does Docusign DocGen for eSignature handle version control and provide visibility into document changes?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in DocGen for eSignature

Document Format and Template Support

Which document formats and template types are supported by Docusign DocGen for eSignature?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in DocGen for eSignature

Data Encryption and Security

How does Docusign DocGen for eSignature ensure the security and privacy of sensitive data during document generation?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in DocGen for eSignature

Integration Capabilities

Does Docusign DocGen for eSignature provide APIs and integration options for custom development and third-party applications?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in DocGen for eSignature

What is DocGen for eSignature?

How does Docusign's DocGen for eSignature improve the efficiency and accuracy of document generation for electronic signature workflows?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in IDV Premier

How does Docusign IDV Premier differ from standard ID verification methods?

I'm interested in learning more about Docusign IDV Premier and understanding the key differences between this advanced solution and traditional ID verification methods.

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in IDV Premier

How does Docusign IDV Premier enhance the security of my digital agreements?

I'd like to know how Docusign IDV Premier enhances the security of digital agreements and which specific advanced verification techniques are used to achieve this.

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in IDV Premier

Can I customize the ID verification process to suit my business requirements with Docusign IDV Premier?

I'm curious if Docusign IDV Premier allows customization to meet unique business needs and which specific settings can be adjusted to align with various security requirements.

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in IDV Premier

How does Docusign IDV Premier help my business maintain compliance with regulatory requirements?

I want to understand how Docusign IDV Premier assists businesses in maintaining compliance with relevant regulations and which specific regulations it addresses, such as KYC and AML.

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in IDV Premier

What is IDV Premier?

How does Docusign IDV Premier help streamline and enhance the identity verification processes?

1
C
Docusign Employee
29 days ago
C
Docusign Employee
Community UserLegacy User
asked in Advanced Web Forms

What security measures are in place to protect the data collected through Docusign Advanced Web Forms?

I want to understand the security standards and encryption methods used by Docusign Advanced Web Forms to ensure the safe handling and storage of sensitive information.

1
C
Docusign Employee
29 days ago

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