What's happening inside the Docusign Community | January edition
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Did you know that when sending an envelope, you can have that envelope reach a specified recipient based on input provided by a signer or a reviewer.A few weeks ago, we posted a tip on how to do just this, and now we’re doing a deeper dive during this live session on Friday, January 10.👉 You can register for the event here. What will the session cover? We’ll show you how to ensure that your envelope reaches it’s desired recipient How you can use different field types (drop-down, formula, etc.) to set this upDuring the 30 minute event, you’ll be guided through how to do this and get to ask questions to our experts. What’s Next After the Session?Afterwards, attendees will receive: A follow-up email packed with additional resources. Personalized course recommendations from Docusign University to deepen your knowledge. An invitation to join the next session in our series If you can’t join live, don’t worry—a recording will be available in the Community’s On Demand section.
I was signed up to a loan contract I never actually signed. The finance company are refusing to give me certain docs pertaining to the loan. On the loan agreement they did send, it is docusigned. It has an envelope ID, but should there be an IP address to track location or how can I prove it is a forged doc?
Hey Docusign developers! Here are resources we cover in our developer webinars to help start building. Developer Center developer account Quickstart ISVs get started Become a partner Stackoverflow developer support Docusign University developer blog developer YouTube developer webinars developer FAQs Docusign on GitHub Docusign Postman Collections SDKs and tools PowerForms Maestro API Navigator API extension apps Connect Webhooks, 2.0, OAuth Connect Templates and partner composite templates Happy coding!
This new guide describes the Docusign App Center, a place to discover and install partner applications that extend Docusign product capabilities. With the App Center, customers can customize and extend their agreement processes by connecting the apps and tools they need, right from within Docusign. Click the link below to see the new user guide!https://support.docusign.com/s/document-item?bundleId=ous1698169987748&topicId=ijy1698170251179.html
Check out the new user guide for the new platform service to build custom workflows. Maestro is a workflow platform to integrate Docusign products and is extensible to third-party applications. Through this new platform, customers can build a variety of business processes without writing code and digitize their agreement journeys end-to-end. Click the link below to see the user guide:https://support.docusign.com/s/document-item?bundleId=yff1696971835267&topicId=dnx1696972415150.html
When sending the data payload and docx template to Docusign, if the template contains any hyperlinks it throws error in the creation of document. Is there a way to have dynamic hyperlinks sent in the payload to be clickable on the document created by DocGen?
HiWe upload word documents that already have working hyperlinks to locations within same document in them but sometimes these get “lost” when we upload into DocuSign. Has anyone else seen this and do you know why and the workaround. It doesn’t occur for every document or link, so I'm guessing must be the way the link has been created in the first place.ThanksJen
I get mixed messages. It says DropBox is connected but not a Connected App.I haven’t had this issue before.It also said my credit card expired on June 2024 and to update by billing information. My credit card has not expired. I’ve updated the information.
We noticed that DocuSign provides a JavaScript library that seems to enhance the embedding process. However, our project is built with Angular and TypeScript, and we couldn't find documentation specific to TypeScript integration. Could you please share any documentation, resources, or tutorials that could guide us in integrating the library effectively in our environment? Your assistance would be immensely helpful.
We have standard Docusign, and I need to be able to send contracts to vendors in a review / edit only mode, but so far only have the option for people to Needs to Sign, In Person Signer, Receives a Copy, Needs to View and Specify Recipients. Do I not have the option to send for review / edit because of my plan or is there a feature I have not turned on - and cannot find - that needs to be turned on. I have searched and searched and not found an answer to this. Would love it if someone smarter than I knew the answer.
Docusign closed my account and now I have no way to contact them to open it back up, the last three people I have spoken to on the phone keep "taking notes" and assuring me that someone will call back to help me and no one does. When I call back there is no record of my previous calls and there seems to be nothing they can do. I can't open a support ticket without having an open account and nobody seems to have the authority to open my paid account back up. Rina from Websales was the last person I spoke to and she was less than helpful. How do you get ahold of somebody that can actually help you from Docusign after they have taken your money and not provided the service agreed to?
Every attempt to login to docusign fails with a user visible error of:Sorry, there was a problem loading your account features. Please contact Docusign Support for assistance. But alas there is no way to reach support so I’m here.The browser console shows the following XHR call always returns with a 400:https://apps.docusign.com/api/esign/na1/restapi/v2.1/accounts/f47b93e8-a993-4cd1-959b-d73134338cd6/users/dc554c86-867d-4754-bbcd-3f79435c5805/cloud_storage The response entity is as follows:{ "errorCode": "UNSPECIFIED_ERROR", "message": "The value for column 'CurrentAccountPlanId' in table 'Account' is DBNull."} So my account is apparently in some broken state in the backend and logins are impossible.Hopefully a docusign engineer sees this and knows why my ‘CurrentAccountPlanId’ is null and why that would cause logins to fail.
My organization canceled our subscription to DocuSign months ago and keep getting billed for it. I was able to get a refund, then they changed their customer support model and everything is the AI Chat Bot. I can not get anyone on the phone and want them to stop charging us for a service that was canceled and I want our funds refunded. Any help is appreciated. *I can not “add a case” as the button does not appear on the support page for our account.
Hey everyone! I'm not sure if this feature is available, but I wanted to ask just in case it's possible. I've created a powerform that forwards to our ticketing system, generating a PDF. However, I'm wondering if there's a way to grab information from the document (senders name) or perhaps when the initial sender information is filled out, is there a way to customize for that information to populate on receipts file name? I see that “Completed” is automatically added to the receipt, is there a way to customize this? What is currently showing is, “Completed: WireTransfer.pdf.” What I would like to see is, “Completed: (Name) Wire Transfer.pdf.” Attached is what I am seeing in our ticketing system. Thanks everyone!
Can someone show me a screen shot of anchor text for a document for Workday Intergration Please?
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