What's happening inside the Docusign Community | January edition
Ask questions, share knowledge, and get help from other developers as well as our support team.
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Hey Docusign developers! Here are resources we cover in our developer webinars to help start building. Developer Center developer account Quickstart ISVs get started Become a partner Stackoverflow developer support Docusign University developer blog developer YouTube developer webinars developer FAQs Docusign on GitHub Docusign Postman Collections SDKs and tools PowerForms Maestro API Navigator API extension apps Connect Webhooks, 2.0, OAuth Connect Templates and partner composite templates Happy coding!
Hello! I’m working on creating an integration using the Apex Toolkit and I’m having an issue with my envelope recipient routing order and sequence order. I’ve noticed that when constructing my envelope recipients with the envelope.withRecipients it automatically assigns my recipients a routing order and sequence number based on their order in the recipient list. I need to be able to assign those values myself so that they can align with a template I’m matching my envelope to. Any suggestions on how I can do this would be greatly appreciated!
1. pass the go-live review,2. then select a go-live account,input the production email3.input passwordthen get error, does anyone have idea?Thanks a lot
Salesforce fields are not being displayed in Maestro WorkflowsHow can I add them?
Is there a way to customize the email sent from the Agent to customer to not have the originating senders name to be on the email from the API? On the image attached (everything in red) is there a way to put the Agents name in place of the original sender's name so the customer recognizes the document?
Hello, my user reported an error message “Form Not submitted” and I added ?debug=1 to the end of the web form URL and received the below error message, anyone know what this message means and how to fix it?
Hi community,I need some help with the Go-Live process. I’m trying to get my Integration-Key into production since round about a month. There is no problem with the automatich review (20 successful API calls, no polling). But there seems to be some sort of manual review when I try to promote the Integration-Key to a production account. The first two times I tried it took 10-14 days and in the end the review was declined. Today I created a new Integration-Key and tried again and it got declined within a few hours.I actually have no idea why the promotion is declined. I didn’t get a mail or any sort of information about the decline.While waiting for the promotion the first time I created a support ticket with our production account and I was told that there is no support on basic API plan.So what are my options? Currently we’re paying for an API plan that we cannot use.Best regards,Dominik
We have an application the is integrated with DocuSign via the C# SDK.We allow users of our app to sign into their own DocuSign accounts to create and send envelopes which is then facilitated by the various SDK API calls.The users can successfully create and send envelopes, however if they are signed into their own accounts Connect is not capturing any events to forward to our webhook.If we sign in and use the account that is associated with our integration to send and create envelopes Connect forwards the events to our webhook as expected.Am I missing some settings within our configuration of Connect or are you not able to capture events across accounts?Is there any solution to this instead polling for envelope / recipient status changes?
Jumping in late, but trying to change to OAuth for authentication.Created a new app, but not seeing where to consent. (OAuth error no consent) Tried following instructions here:https://www.docusign.com/blog/developers/oauth-jwt-granting-consentfor admin consent. Points to send support email at go-live if missing admin piece.Tried emailing support, got a not monitored email. Tried logging into support, but always get error email / password. Can’t figure out how to get a call back, we do have live integrations in place.
when trying to go live with my docusign app, the first set of review passed but after i enter details of the production account, there seems to be another review which is declined without any reason.
Hello,I am using the createBulkSendRequest() function from docusign.BulkEnvelopesApi to send a bulk signing request to 20-30 signers. However, I would also like to send a carbon copy of the documents to the manager.Currently, adding the manager as a carbon copy (CC) recipient in the bulk list results in the manager receiving 20-30 individual emails—one for each signer. Is there a way to send a bulk request to 20-30 recipients while ensuring the manager receives only one email or a single copy of the documents? Thank you.
I see this documentation of docusign JS embedding to get the event just for Signing view. Is this not relevant for when we create Preview urls of Envelope? I have created and envelope and opening up a preview within an iframe. I wanted to catch events directly in my parent window but doesnt seem to be working.
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