While sending for Signature it throwing an error like 
 

Correlation ID

ICIDU2781

Error Code

DOC000630

Error Details

An error occurred while processing the electronic signature. Contact your system administrator.

Hello ​@Satyaprakash,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.

Here are some steps you can take to troubleshoot:

1. Clear cache/cookies.

2. Try a different browser(s), like Google Chrome and Microsoft Edge

3. Use Incognito.

4. Try a different device

If the error occurs again. I recommend that you submit a support case so that the support team can take a closer look at the issue.

To submit a support case you may follow the steps on this link: Open a case in the Docusign Support Center

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

Best regards,

Jenny| Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Satyaprakash,

I hope you are doing well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.