General

If you're building agent-driven workflows with Docusign and Salesforce, this is your starting point.This guide brings together the most relevant developer resources to help you connect agreement data to Salesforce, power Agentforce agents with real-time agreement intelligence, and design end-to-end workflows using Docusign IAM.👉 Have questions or want to share what you're building? Drop a comment below. We’d love to hear how you’re using Docusign and Agentforce together.Start with the architectureUnlocking Agreement Intelligence in Salesforce with Docusign IAM and Agentforce

Hello everyone,I’m encountering a problem when accessing the DocuSign Developer Portal:- URL: https://developers.docusign.com/platform/account/  - After logging in, the page stays completely blank (only the header appears).- In DevTools Network tab, the request to `/api/user/settings` returns HTTP 500.- On the console, I see the error:    TypeError: Cannot read properties of undefined (reading 'account_name')Steps already tried:- Tested in Chrome and Edge (both latest versions).- Cleared cache and cookies, used incognito mode.- Tried on different networks and devices.- Extensions like AdBlock are not the root cause.It seems the frontend cannot proceed without user settings.  Has anyone experienced something similar? Any workaround, or is there a direct way to reset or repair account settings?Thank you for your help!

The “My Apps & Keys” site (https://admindemo.docusign.com) is not loading at all and is showing as down on DFEOJM. No outage showing anywhere. Anyone else seeing this?

I am a developer/consultant setting up a DocuSign API integration for my client using Make.com. I have a question about the Go-Live verification process.Here is my situation:- I created a DocuSign Developer (Sandbox) account under my own name (Abdul Rehman) and my own email- My client has an active DocuSign eSignature Standard production account under their business email (*****@*****.***)- The production account admin is Edgar Samuel Cornejo Farias - I created an Integration Key in my developer account and submitted the Go-Live form- During the Go-Live PowerForm verification process, it is asking for ID verificationMy questions are:1. Can I (Abdul Rehman) complete the ID verification as the Application Manager/Developer, while linking the integration key to my CLIENT's production account (Account ID: xxxx)? Or does the person verifying their ID need to be the admin of the production account?2. If the Application Manager and

Here are some of the latest popular questions that developers asked in the Docusign Community for the month of January 2026.CORS error on redirection errorSummary: The developer has built an application using

👋 For teams implementing account maintenance workflows in fintech:Do “simple” account updates still turn into custom logic, edge cases, and manual exception handling?If those requests mean repetitive data entry across fragmented systems, slow compliance checks, or frustrated customers, you’re definitely not alone. Our newest Developer Center use case breaks down how developers can modernize account maintenance with secure, scalable self-service workflows—without sacrificing compliance.Key takeaways: Orchestrate self-service and assisted flows in a single process using Maestro workflows Capture structured, validated data with Web Forms to reduce rework and errors Apply policy-driven IDV, KYC, and AML checks only when needed Integrate cleanly with CRMs, core banking systems, and internal ser

Hello,I first created a developer account with my work’s email, then i realized that i do not have access to the advanced signing methods that i have to test.I have a user in my company’s production environment, but it shares the same logs with my developer account, that is not linked to the company, so when i log in the developer realm using my work email, i do not have access to the advanced features. Is there a way i could associate my developer account with my company ?Thank youMathieu

Here are some of the latest popular questions that developers asked in the Docusign Community for the month of December 2025.How to send email to signer after request a signature through your app (embedded signing) Summary: The developer is using

Does anyone know why we need “Express Signature” with the “IDV Premier” type of signature? 

Docusign Discover 2025🚀 Hello developers! We’re closing out the year with exciting updates across Discover, IAM certifications, developer resources, and new AI tools.Docusign Discover: Watch the sessions on YouTubeSessions from Docusign Discover 2025 are now available to watch on demand. Catch up on anything you missed or revisit your favorite moments:Keynote DevX Panel

Hey developers! Have questions about which OAuth grant to use? Trying to get an access token to test our APIs?This month’s AMA is all about OAuth 2.0 authentication at Docusign.The thread is open now through November 25—comment with  your question and I’ll get right back to you (I’m a Senior Programmer Writer at Docusign).To make this more fun, when you add a question, you’ll be automatically entered to win a$100 non-branded gift of your choice from Loop & Tie 🎁Topic for this AMA: Authentication and access tokensOAuth authentication is the foundati

I added to a document template a checkbox, and when i edit a data label, it don’t save the new label. There’s anything i might need to edit additionally?After edit the Data Label and save it, it return to the original value “Checkbox 1a31da89-4ae0-49…...”. I validated and i’m not using the Data Label anywhere. Any Data Label that i entered is reverted to the original value. 

There seems to be vert little information about using $.ajax call to a DocuSign REST API on the web.   Is it possible to use $.ajax? If there is, how can use setup $.ajax to perform an OAuth/Auth  Using https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature&client_id=${integrationKey}&redirect_uri=https://localhost Able to do this directly on a web page on the address line but not using $.ajax Get a token from the OAuth/Auth (https://account-d.docusign.com/oauth/token) If a access token is return, use it to GET/POST a DocuSign REST API through

Here are some of the latest popular questions that developers asked in the Docusign Community for the month of November 2025. Thread: Inquiry: Polling Violationhttps://community.docusign.com/esignature-api-63/inquiry-polling-violation-25891Summary: The developer is looking for

Thanks so much to all of you who joined us for Discover25 last month in San Francisco. It was energizing to connect in person and hear about the creative ways you’re building with Docusign, along with your ideas and feedback. If you couldn’t make it, here are a few practical highlights from the keynote that are especially relevant for builders:🔍 Agentic AIDocusign CEO Allan Thygesen announced that Docusi

When I try to use Google Drive to add documents, nothing happens. I wen thru a step by step of API access, ensuring it was trusted, and then in google admin workspace, ensuring Drive SDK thing is on, still nothing. restarted the comp. nothing.  I am not sure what else to do. 

We’re excited to announce a new way to build with Docusign using the Model Context Protocol (MCP) Server. MCP acts as a bridge between Docusign and large language models (LLMs), enabling natural language interactions with Docusign’s agreement and workflow capabilities.With MCP, you can connect Docusign’s APIs and tools to AI-assisted environments and use conversational prompts to automate or explore actions. For example: “Give me a quick summary of my active agreements.”“Generate an access token for my demo account.”“Trigger the NDA approval workflow in Maestro.” This is the same technology that powers Docusign’s new integration with ChatG

The big news at Docusign Discover25 was the integration of AI-enabled tools with our Intelligent Agreement Management (IAM) platform. Our Model Context Protocol (MCP) server, now in beta, supports AI-assisted tools including Anthropic Claude, Microsoft Copilot Studio, and GitHub Copilot.We also made an exciting announcement about upcoming IAM availability in ChatGPT, which will enable users and AI agents to create and analyze contracts directly in ChatGPT. Other highlights of the November newsletter:Accelerate development with our open-source micro-frontend system, Docusign 1FE.

We’re excited to announce the Docusign for Developers 2025 Q4 release! This release is full of exciting new features and tools to help you design smarter agreement processes and capture powerful agreement insights with AI.We’ll be bringing Docusign’s contract expertise directly into Open AI and ChatGPT We’re excited to share that as of today (announced at Discover!), Docusign’s Intelligent Agreement Management (IAM) platform is available in developer tools like Claude, GitHub Copilot, and Copilot Studio, and will soon be available in consumer and business tools like ChatGPT using the Model Context Protocol (MCP) server in beta.This release intr

Here are some of the latest popular questions that developers asked in the Docusign Community and on Stack Overflow for the month of October 2025.Thread: Salesforce Apex Toolkit cannot override Email subject from Docusign Envelope template

Thanks to everyone who stopped by the Docusign Developer Lab at Dreamforce! It was great meeting so many of you—developers, admins, and builders—who jumped in to explore building Maestro workflows and using the Maestro API.  We heard from many of you that some of your biggest agreement challenges come from manually processing agreements, which ultimately slows down deals. Docusign Intelligent Agreeme

Hello to everyone, We have developed and integration between DocuSign and our custom application which allows to set up integration with Salesforce. On our side everything works fine. However, when we log into DocuSign from our iPad using the developed signature button and get redirected to the DocuSign, we have some troubles here.First of all, it may take some time to load the page with the request of the SMS confirmation but it’s not the main issue. The main issue is that when we enter the code from SMS and get redirected to the page with template, it often happens that the screen just becomes white and that’s it. We can’t do anything after this, only to cancel the signature.I was talking with the developer team on our side and they told me that it seems like an issue is on DocuSign side. So that’s why I am posting this here to understand whether there were any other cases like that. And if yes, then what can be a reason of that? So that we can fix it b

I’m happy to announce 🔦 that Docusign has just released a new Postman collection for the Workspace API.🎀You can find this new collection here - https://www.postman.com/docusign/docusign-s-public-workspace/collection/e7gl0uc/workspaces-api-betaHere is some basic information about the Workspaces API: