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Find answers to your General Docusign developer questions.

60 Topics
91 Replies

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60 Topics

WenddyObserver

asked in General

Albato integration

Are you planning an integration with Albato?It is a no-code automation platform with a vast library of apps - https://albato.com/apps

3 days ago

test_authentication_code_grantNewcomer

asked in General

Error: "javax/ws/rs/core/Configurable"

Hi everyone,I have created a DocuSign microservice using JHipster. When I make a POST request, I get a 500 error, and it requires javax.ws.rs.core.Configurable (see attached image for the error). In the pom.xml, I am using the jakarta.ws.rs-api dependency to avoid conflicts with Eureka, which otherwise fails.Does anyone know how to solve this issue or have any suggestions on how to manage the dependency correctly?Thanks a lot for your help!POM:

272

3 days ago

HighlandsObserver

asked in General

The payment amount you entered is less than the minimum allowed

I keep getting this error: The payment amount you entered is less than the minimum allowed

112

4 days ago

sofian_solusignTroubleshooter

posted in General

How to Create a Mail Merge in Docusign

Hi! I just published a new YouTube video on how to create mail merge documents in Docusign without using third-party tools.You will learn how to set up document templates, merge fields, and even automate document generation directly in Docusign to save time and eliminate manual errors. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

130

5 days ago

TaoNewcomer

asked in General

I can not find my signed document

I can not find my signed document in the docusign mailbox. I have two signed document, one I can still access throught security code, another one I totally lost, how can I get the document ?

5 days ago

sshelkoshveinNewcomer

asked in General

Deactivation of API connection between Docusign and SuccessFactor

Hello All,Could you please help me with the following question - how I can temporarily deactivate API connection between Docusign and SuccessFactor?Thank you!Best regards,Serge Shelkoshvein

162

11 days ago

sofian_solusignTroubleshooter

posted in General

How to integrate Docusign with HubSpot

Hi! I just published a new YouTube video on setting up the Docusign for HubSpot integration.You will learn the pros and cons of both the standard and custom integration methods, how to configure each setup, and how to streamline your document workflows to save time and effort. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

170

12 days ago

sofian_solusignTroubleshooter

posted in General

How To Send Docusign Documents To Multiple People

Hi! I just published a new YouTube video on how to send multiple documents for signature to different people using Docusign.You will understand how to automate the entire workflow, whether you're sending the same document to multiple signers or creating a unique process for each individual, plus how to simplify using templates and automation tools. You can find it here: PS: join me every Wednesday at 9 AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

370

19 days ago

sofian_solusignTroubleshooter

posted in General

Docusign Integration With Salesforce (FULL GUIDE)

Hi! I just published a new YouTube video on the three types of Docusign integrations with SalesforceYou will understand the differences between Docusign for Salesforce, Docusign Doc Gen, and Custom Integrations and how each method allows you to create, send, and track documents directly from Salesforce. You can find it here: PS: join me every Wednesday at 9AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

360

26 days ago

Allan CampbellNewcomer

asked in General

Can't create a Developer account

I can’t create a Docusign developer account - when filling out the form and submitting, the subsequent “clock” just spins and spins forever. Have tried two computers and two different browsers. I’ve seen some other mentions of this issue but no resolution. Help??

1074

26 days ago

mplissNewcomer

asked in General

Sign contracts on web-site

Dear Colleagues,My name is Mikhail Pliss, and I am the CIO of the startup Solify.me. We are developing a platform for solar panel installations in the US market. We require a solution that allows our customers to electronically sign contracts with us within their personal accounts on our website. Would you be able to assist us in implementing this feature? We anticipate approximately 1000 customers per year, who are homeowners interested in installing solar panels. They will register on our website using their email addresses.Thank you for your time and consideration.Sincerely, Mikhail Pliss CIO, Solify.me

291

1 month ago

Community UserLegacy User

asked in General

Does anyone have a familiarity with.p7m encryption?

DocuSign support states that they do not support .p7m protocol, it is CAdES. DocuSign only supports PaDES. The envelopes are from Italy. They must use the following link to unencrypted https://vol.postecert.poste.it/verificatore/itWhen the docs are unencrypted, the original does not have signatures. The signatures are on a page that is blank except for signatures.

BenZellerNewcomer

Is there a way to automate medical consent forms. Recently I have had to fill out and sign forms for my minor children for religious & civic organizations. The forms have many check boxes and signature lines as well as text fields. Both organizations sent them in PDF with the intent of parents printing them, manually filling them out, & returning them in person. Returning them required standing in long lines while volunteers visually checked them and verified they were properly filled & signed. Then all the forms were gathered and put into a box and taken on the trips with the groups to various activities. As a parent it is a little disconcerting that my child's medical info is on a piece of paper reviewed by volunteers and in a box somewhere. My question is: Is there some way to collect and automate that info on DocuSign? Is there a way that DocuSign forms can populate a database which could be later linked to some sort of QR code on a bracelet so that the relev

131

1 month ago

sofian_solusignTroubleshooter

posted in General

How To Use Docusign ID Verification

Hi! I just published a new YouTube video on Docusign Identity Verification.You will learn how to ensure signer authenticity with Docusign's identity verification tools. I'll walk you through setting up ID verification, acceptable documents, and secure authentication methods, with a live demo to see these tools in action. You can find it here: PS: join me every Wednesday at 9AM PST during a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

140

1 month ago

Haufe OnboardingNewcomer

asked in General

Docusign OAuth Invalid Grant with unexpected_origin_included

Morning, in my team we are trying to implement an integration with DocuSign and according to the documentation, we need to setup an OAuth process. In order to do so, the steps we’ve followed are:Create a developer account Go to “Integrations” → “Apps and Keys” and create an app there with a secret key and also the redirect URIs and CORS configuration. As it is the first try, we used “http://localhost:3000” everywhere. We followed this link from the documentation: https://developers.docusign.com/platform/auth/authcode/confidential-authcode-get-token/ We’ve implemented a redirection from our frontend to get an authCode as stated in the documentation by calling https://account-d.docusign.com/oauth/auth with response_type=code,scope=signature cors,client_id={OUR_CLIENT_ID} and redirect_uri=http://localhost:3000 Afterwards, we are doing a POST request through axios to https://account-d.docusign.com/oauth with the parameters stated in the documentation (a header with Authorization: Basic {CO

774

1 month ago

kokosConversation Starter

asked in General

In power automate I set tabs to optional but appear required when I send the document.

This happens with every tab when I set them to true

306

1 month ago

sofian_solusignTroubleshooter

posted in General

How to control which Docs your recipients see with Document Visibility

Hi! I just published a new YouTube video on how to use Docusign's document visibility feature.You will learn how to control who can view specific documents within a single Docusign envelope, ensuring confidentiality between different parties. You can find it here: PS: Join me every Wednesday at 9 AM PST for a free Q&A session. Click here to register! Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

tyilmazNewcomer

Hi, I have 2 questions about Starter plan for Developer API.https://ecom.docusign.com/en-GB/plans-and-pricing/developerPlease check the link for price plans. It says 40 envelopes per month and also 5 envelopes.I didn’t understand the difference. We expect to get 20-30 applications monthly.But I wonder what happens if we sometimes exceed 40 envelopes.Will the system block requests or there will be extra charge for the exceeded envelopes. Thanks

622

1 month ago

NavNewcomer

asked in General

Disable Template Matching for all users

This is regarding the create Envelope flow. There is a default settings at individual account level notifying users to match templates when you upload documents to an envelope. Default settings behavior: Automatic template matching compares uploaded files with saved templates. Based on sensitivity settings, you can apply a matching template to your document automatically or with a notification. The template applies recipients, messages, and signing fields. There is a provision to disable this default settings at individual account level. Could anyone please help me know if there's way to disable this default settings for all users at Docusign level.

774

1 month ago

TSUdocsNewcomer

asked in General

How to create Powerform- I dont see an option

I am trying to create a powerform so that I an send the docusign link in an email. I watched the video in this page How to Create a PowerForm | eSignature (docusign.com)However, when I click on the 3 dots near the template, it doesn't show me an option to create a Powerform as shown in the video. Can you please help?Please find my screenshot attached.

steve51523Newcomer

is there a way to test bulk import without it counting towards my envelopes? Every test ive sent to myself but it is counting towards my monthly total

MBathgateNewcomer

When I first created my account, I received a pop up stating there was a group that was related to my email. I could either JOIN or SKIP. I kept hitting JOIN and nothing happened, so I refreshed my screen. How do I JOIN a group? I know how to create one and add users, just not join

760

2 months ago

sofian_solusignTroubleshooter

posted in General

How To Use Docusign IAM | Docusign Tutorial For Beginners

Hi! I just published a new YouTube video on how to use Docusign IAM. You will learn how DocuSign IAM streamlines the use of various Docusign products, like eSignature and Maestro, to create integrated workflows.Additionally, you’ll see how Docusign IAM leverages AI to extract valuable insights from signed documents, improving efficiency and identifying opportunities and risks. You can find it here: Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

370

2 months ago

sofian_solusignTroubleshooter

posted in General

How To Make Dynamic Templates in Docusign

Hi! I just published a new YouTube video on how to create dynamic templates with Docusign. You will learn how to create dynamic document templates in DocuSign that automatically adjust to different text lengths and ensure proper signature field placement. You'll see how to set up and configure these templates to save time and streamline your document workflow. You can find it here: Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

1700

3 months ago

JonathanNewcomer

asked in General

[Beginner] : architecture

Hello,We study the possibility to use docusign in our company. But I tried to find some documentation from the support about the architecture. We want to know the standard architecture and specificly about the proxy setting. thank you for your help.Kind regards,Jonathan

381

4 months ago

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