Ideas

CalNew Voice

Select all option in Agreements tabsIdea Submitted

Add an option to “select all” in the Agreements tab when viewing envelopes in Inbox, Sent, Completed, Action Required, etc.I use the Export as CSV function to check the status of individual envelopes within a Bulk send. Currently, I need to select each envelope individually in order to export them, which is tedious and time consuming.

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AJeffcoatNew Voice

Change in SignersIdea Submitted

When a signer is changed, the notification e-mail does not advised what document it is. The subject says "Change in Signers" and the body says "Name has changed signing responsibility to Name". You have to click on the link and open up the document to see what it's for. It would be nice to have the Subject of the e-mail be the subject of the Agreement Name - Change in Signers or have the body say Name has changed signing responsibility to Name on Agreement Name.

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Goji InvestmentsNew Voice

'Finish later' button being more intuitiveExisting Functionality

We have received feedback that finding the ‘finish later’ button is not intuitive for all clients using/completing docusign templates. It would be great, if it was clearer, for example having the ‘finish later’ on the main screen next to ‘Finish/Complete’

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CalNew Voice

Restore ability to open individual documents in an envelope from envelope details screenDelivered

Previously on the envelope details screen, I could click on a document thumbnail and it would open a PDF of that particular document in a new tab.In the new envelope details screen, even if I click on a specific document, it brings me to a view of the entire envelope in the same tab. There is no way to open the document in a new tab, and I have to scroll through multiple documents to get to the one I want to look at.Overall, the new envelope details screen looks great! But the old functionality to view a specific document in a new tab should be restored or added.

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Hengfeng GeHero

Allow customers to directly apply for Electronic Seals via API or Admin ConsoleIdea Submitted

Currently, to apply for a Docusign Electronic Seal (eSeal), the Docusign Sales team need to initiate a Docusign envelope signing process, attach the seal information, and then open a support case for approval by customer or partner.This multi-step process is quite time-consuming and requires coordination between business and technical teams.We would like to suggest that customers or account administrators be able to submit and configure Electronic Seal information directly from the Docusign Admin Console or via API, with Docusign performing the approval and verification afterward.This improvement would: Greatly streamline the eSeal application process; Reduce manual case creation; Improve the overall user experience for enterprise administrators managing Electronic Seals configurations. FreeLink/甫连信息🌍 DocuSign Partner | Partner Profile🌟The only DocuSign Partner globally with two Certified eSignature Technical Consultants🏆 DocuSign 2025 APAC Growth Engine Partner of the Year💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024📊 DocuSign Community Leaderboard Top 5 contributor🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng📬 For business inquiries, feel free to connect via :WeChat/微信: +86 1381880287WhatsApp: +65 97796938

CynCollinsNewcomer

Avoid unwanted break pages when uploading a Word documentIdea Submitted

It would be very helpful to develop a solution to prevent unwanted page breaks when uploading Word documents. I have reviewed all possible causes—fonts, tables, etc.—and none of these are the issue. I have been using the system for several years and have not encountered this problem before. Having to save the document as a PDF when working with large volumes adds unnecessary work. I hope you can take this into consideration and develop a fix. Thanks!

JoshBrownRSANew Voice

Comments appearance changeIdea Submitted

When using the Add Comment feature when signing an envelope in DocuSign, I think it would be great if we could call more attention to Comment that have been posted by the following:When the email with the full text of the comment is sent, clicking the “View” link button takes you directly to the comment, not the first page of the packet. Our comments are likely going to be somewhere within 100 pages or more, it would be nice not to have to hunt for the comment(s). If a comment is added to a page, making it pop/standout via changing the appearance of the thumbnail of the page it appears on might be helpful. Such as highlighting the thumbnail border a bright color, or using some kind of colored flag in the top right or left hand corner of the thumbnail image. The dull blue color the comment “bubble”/”dot” appears on the page once it has been posted actually matches a common color used in our documents we create envelopes for. If the user could alter the color to be a range of different colors, I think that would help the comment be easier to find. Also, the shape of the comment, and possibly having the comment appear on the page, not off past the far right border of the page, would all be nice options to give users.These are my three best suggestions at the moment for how to make comments more user friendly. I think they would be good ideas for DocuSign to at least consider making available to users in the future.Thanks,Josh

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HannahPayworks.caNew Voice

Allow "Save & Finish Later" on Maestro-based WebformsIdea Submitted

Clients currently lose their data if they do not complete the intake form in a single session. This can lead to frustration and incomplete submissions.Clients are not able to pause and resume form completion without losing data, and aren’t clearly informed that progress won’t be saved or advised on what they need to complete the form in one sitting.Please allow SAVE on the Webforms linked to Maestro.

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bbiTnx47Newcomer

receive a signed email notification for a document that has multiple signersIdea Submitted

I used to receive emails when a document was signed. How do I receive that for a document that has multiple signers. Do you not receive one for individual signers or only when all of the entries have been signed?I think I used to receive them for individual signers on a document.

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Andrey KrasnovidNew Voice

Bring back the ability to see recipient details by defaultParked

Hi DocuSign team,Please bring back the ability to see recipient details by default. Forcing users to manually expand the "Show recipient details" panel every time is a frustrating and unnecessary step. This change slows down workflows and adds friction to a process that used to be smooth.If this is part of a redesign, it needs to be optional. Power users rely on that visibility. Please escalate this — it's a major usability issue.Thanks,

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JmaierVTAActive Voice

Admin Visibility into User's Signing DelegatesIdea Submitted

One of the most common asks that I get from Executive Secretaries and support staff is to configure a signing delegate on someone’s behalf. Oftentimes, this request comes while said user is out of the office, but a signature delegate has been set up via the business process owner via a delegation memo. We’ve increased our outreach in this regard to prevent this, but it would ultimately be very beneficial for admins to have visibility and control over signature delegates.

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PawControlNewcomer

Improve “Next/Send” buttons when using a template documentIdea Submitted

When creating a contract from templates, the first screen is where you input the customer contact info. At the bottom of the screen are two buttons, [Advanced Edit] in white and [Send] in yellow. This is intuitive. When you click advanced edit you then can make additional edits to the contract. At the bottom of this screen the buttons are [Send Now] in white and [Next] in yellow. This is counter intuitive. It would be better if on this second screen the [Next] were on the left and in white, and the [Send Now] were on the right and in yellow, for consistency.The [Send] buttons should always be in yellow and on the right to avoid unintentionally sending the contract out before it is ready.

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RachelKLNewcomer

Feature Request: Template-Level Control for PDF vs. Link Delivery to Support Data Privacy & Industry ComplianceIdea Submitted

DescriptionIn today’s environment - where data privacy, cybersecurity, and regulatory compliance standards are increasing across all industries, it has become critical for organizations to control how completed DocuSign documents are delivered on a per-template basis, not just at the account level.Currently, DocuSign only allows PDF vs. Link delivery settings at the account level.This creates significant challenges for organizations that manage different types of documents with different data-exposure risks.Why Template-Level Delivery MattersMany industries regularly send documents that contain PII, PHI, financial data, employee data, and other sensitive information. For these types of documents, Link Delivery is the safer and more compliant option because:• Access requires authentication into a DocuSign account• Documents are not transmitted as unsecured PDFs• Exposure risk is reduced in the event of an email compromise or downstream data breachConversely, many other templates, such as vendor contracts, NDAs, media agreements, or documents without PII—do not need link-level protection and are more efficiently consumed as PDFs.Real-World ImpactThis limitation affects:• Financial institutions (loan docs, ACH forms, identity verification)• HR and payroll departments (I-9s, tax forms, onboarding docs)• Healthcare and insurance (claims, patient forms, PHI-containing documents)• Enterprise legal teams (sensitive amendments, personnel agreements)• Any organization with mixed-risk document typesToday, companies must choose one single delivery method for the entire account - even though the sensitivity of documents varies dramatically.Security & Compliance RisksWithout template-level control:• Sensitive PII documents may be forced to send as PDFs, creating unnecessary exposure• Low-risk templates may be forced into Link Delivery, creating inefficiency and confusion• Corporations must invent manual workarounds (file padding, extra pages, etc.) to force the preferred method—none of which are scalable or secure• The current model does not align with modern privacy frameworks (SOC 2, ISO, GDPR, HIPAA, GLBA)Proposed EnhancementDocuSign should allow each template to specify its own final document delivery method:• PDF Delivery• Link Delivery (Account Login Required)This empowers organizations to:• Meet compliance requirements• Reduce data-breach exposure• Simplify workflows• Eliminate workaround solutions• Better support enterprise-level governance and security needsConclusionA template-level delivery setting would be a major step forward for organizations that rely on DocuSign as an enterprise system of agreement. With data privacy and cybersecurity threats rising across every industry, having granular control over document delivery isn’t just convenient, it is essential.

tlambourneNewcomer

Workspace emails resource fileIdea Submitted

Currently upon sending envelopes/upload requests to a participant from a workspace the user gets an email about assigned tasks. This email is not found in the resource file so we are unable to modify it. Please allow for us to modify the email template.

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YannickNewcomer

Using DocuSign and ITSMEIdea Submitted

Hi,This is actually an idea from my manager when our client are using DocuSign and ITSME to sign documents and confirm that the signature are done by the right person. This is a copy/paste from his email:If I may add, can you consider a kind of automatic redirect once validation has been done in itsme app.In other words, once the signee wants to use his/ her mobile device, he/she needs to come back to his/her internet browser session to allow the retrieval of the signing certificate (provided by itsme).The signing step (on the device where itsme app is installed) are therefore the following : Open the email invitation to sign the document – email applicationCTA to be redirect on internet DocuSign browsing sessionReview and sign the document digitally – internet browser (Safari, Google Chrome, Microsoft Edge, etc.)Invitation message to open the itsme app to certify the identityConfirm the signature in the itsme® application Return to the DocuSign session opened in the internet browser on the device Our wish is to avoid the 4th step which is not really intuitive for the signee.Best regards,

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Frank FinkbeinerNew Voice

Rules should be more as 200Idea Submitted

We have a complex process for CE certification of our machines. This process requires numerous signatures from employees, sometimes the same employees signing multiple times at different times. Unfortunately, we've now reached the limit of 200 rules. If DocuSign could increase the number of rules allowed, it would be a huge help. As it stands, we'll constantly have to delete rules to stay below the 200 limit.

Chris TopNewcomer

Replacing a document within a template on the Android mobile appIdea Submitted

I understand that replacing a document within a template is currently not supported on the Android mobile app. I agree that this feature would be a valuable enhancement, especially for users who rely on mobile functionality, and I will submit the suggestion through the Docusign Ideas platform.

tlambourneNewcomer

Signing Groups for WorkspacesIdea Submitted

Enable the ability to have signing groups working within the workspaces.

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Kevin.KulbackiNewcomer

Feature Request: Add an “Expired Agreements” Section to the Envelopes Sidebar NavigationIdea Submitted

Currently, the Envelopes sidebar provides clear visibility into nearly every stage of the document lifecycle—from draft, to sent, to completed, and even Expiring Soon. However, once an agreement has officially expired, it effectively disappears from meaningful visibility. These expired agreements remain accessible only briefly, persisting in the Agreement Activity feed for as long as it takes roughly five new agreements to arrive. After that, they are no longer surfaced in any structured or discoverable way.This gap creates a significant missed opportunity for users.Expired agreements are often a valuable signal, representing prospects who were previously engaged but did not complete the signing process in time. Without a dedicated location for these agreements, users lose an important touchpoint for follow-up, analysis, and potential reengagement.Adding an “Expired Agreements” section to the Envelopes navigation would: Complete the document lifecycle representation within the platform. Every major stage—except expiration—is already accounted for. Improve user experience and workflow efficiency, ensuring expired agreements remain accessible and easy to review. Enable strategic reengagement, helping users identify and follow up with parties who demonstrated prior interest. Create continuity and clarity, especially for users handling large volumes of agreements where expiration is a meaningful status. By introducing a dedicated folder or view for expired agreements, the platform would deliver a more comprehensive lifecycle management experience and unlock a high-value resource for users looking to recover missed opportunities.

MacysNewcomer

Recursos visuais de validaçãoIdea Submitted

Atualmente, não há um recurso visual nativo que indique, de forma clara e gráfica, a aprovação de um validador antes da assinatura final. A ausência dessa funcionalidade exige que o signatário final realize uma verificação manual dentro da plataforma (opção “três pontinhos” → histórico de assinaturas) para identificar a atuação do validador.Considerando a realidade de executivos com agendas restritas e elevado volume de documentos para assinatura, esse fluxo acaba por gerar um cenário de burocracia adicional e potencial insegurança, o que contraria, em certa medida, a proposta de agilidade e eficiência inerente à assinatura digital.Nesse contexto, seria recomendável que o módulo de “validador/aprovador” contemplasse um recurso objetivo, como um indicador visível ao signatário final, por exemplo:“Aprovação do validador visível ao signatário final: Sim / Não.”Cordialmente,

mikecallaghanNew Voice

Ability to Configure Default CC/BCC for Outgoing Emails in DocuSign CLMIdea Submitted

DocuSign CLM does not provide a native way to automatically CC or BCC recipients (such as the sender or a designated archive mailbox) on outgoing emails triggered from folders or documents within workflows.This creates challenges for teams that require:Centralized recordkeeping of outbound communications Audit/compliance visibility into what was sent externally Easy access for users to reference sent communications without relying solely on CLM records

JoshBrownRSANew Voice

Ungrouping all fields applied via template at onceIdea Submitted

In some of our larger envelopes, we have 300+ pages, and maybe 30-40 signature and signed date fields applied for each of (typically) four signers. I’ve noticed that vary often, in this scenario, DocuSign becomes very slow when trying to ungroup that many fields across that many pages. But <300 pages and <30 fields typically ungroups rather quickly still.Is there anyway DocuSign could make it so all fields applied via a template could be ungrouped all at once, and quickly?While this isn’t a huge issue for us, it is a lot of wasted time for the envelope preparer of our largest documents, having to sit and wait for minutes at a time, while one field’s series of applications is ungrouped. And then multiply that by 8, and significant time is lost when trying to ungroup all the fields we need to, to be able to shift fields in such a manner that they will not cover other text on the document.Thanks,Josh

jksteinlageNewcomer

Need to be able to download the Message sent to recipientIdea Submitted

When I create an envelope, there is a "Message" section that we can write a message to the recipient (my insurance customer). After the document is signed, I can click on the "Completed with DocuSign..." and then click on "Details" and see the message is that I sent to the recipient, but I cannot save this nor does it save with the downloaded document or summary.When I download all documents, this "Details" or "Message" does not show up on anything. It is imperative that we keep that message as many times we are talking about coverages or some other important insurance "stuff" to our insured, and we need to keep a copy of that message, as it could be a matter of an E & O issue if we do not.In summary, the Details page should also be included with the signed document and summary page, but right now it is not. The only way I can save the message sent to the recipient is to copy and paste it into a Word document and that is very time consuming, plus that might not stand up in court. We CANNOT create a template, as we send different messages to each customer.We need this message to be downloaded with the signed documents, as we have to save this message! This should be an easy fix!

Tariq KamalNewcomer

Stamps with Custom FieldsIdea Submitted

I’m aware that Docusign has the ability to create “Name + Date” stamps, which will allow an end-user to add a custom date as part of the stamp:From the Docusign documentationWhat we’re looking for is the ability to add custom fields (such as reference IDs & other elements such as % rate) into a stamp, which the end-user can stamp on a document. This will significantly cut down our end-users' workloads, as they wouldn’t need to individually place fields on the documents that they need to stamp.The functionality that matches closely with this would be similar to Docusign Templates, but instead of adding a separate document as a new page, it’s a stamp that you can place at the places where you’d normally place a stamp, so no new pages are needed to be put in.

Forum|Forum|4 days ago

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Noga DeutschNewcomer

An exclamation mark in a WhatsApp message is very annoying.Idea Submitted

When all parties complete the signing process and the employee receives a copy of the contract via WhatsApp, an exclamation mark appears after the file name (see attached image). In Hebrew, an exclamation mark in a WhatsApp message is often perceived as pressure, anger, or a demand—even when the intention is completely innocent. I kindly ask that the exclamation mark be removed.