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Want to shape the future of Docusign? Add your ideas for dream features and upvote others you love.

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How to Use the Ideas Feature

What you need to know about Docusign Community IdeasThis guide will walk you through the process of sharing your ideas, voting on existing ideas, and...

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Forum|Forum|2 years ago

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dsmallNew Voice

Add ability to remove or change a hold period on an envelope when correcting the envelopeIdea Submitted

We often have envelopes that get stuck in a hold placed on the envelope for 30 days due to people taking longer than anticipated in earlier steps in the envelope. We need to reduce the hold from 30 days to 20, 10, or 1, etc. or remove the hold as it is no longer needed. DocuSign currently doesn’t allow any way to adjust the hold once it is in place. There needs to be a way to edit or adjust the hold when correcting an envelope.

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Forum|Forum|13 hours ago

mshealyEstablished Contributor

Formatting of fields needs transparent and color change ability for backgroundUnder review

Right now this is the only formatting.It would be nice to allow for the transparent background of the text and the ability to make the background of the text another color. Right now it looks like this:

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Forum|Forum|20 hours ago

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Jihyun BaeNew Voice

Request to increase attachment field sizeIdea Submitted

Hello, The current capacity of Attachment field has been confirmed as follows. ==================================="Each signer attachment file can be up to 25 MB in size, and the total size of all signer attachments you upload for a single recipient cannot exceed 50 MB."===================================However, the VoC of users who need large-scale attachments is increasing. Do you plan to increase the size of your attachments?

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Forum|Forum|22 hours ago

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psiebensNewcomer

Integrate LuxTrust Mobile in Signer Held EU Qualified (QES)Idea Submitted

In Luxembourg, LuxTrust is a service provider authorized to create QES certificates. From an efifciency point of view, people having already a LuxTrust QES certificate should be able to use this to sign Docusign QES documents, without having to create a Docusign QES certificate.Currently, LuxTrust Token is available in Docusign Signer Held EU Qualified (QES), but this feature is no longer suppoerted on the Luxembourg market and has been replaced by LuxTrust Mobile.So, the idea is to replace “LuxTrust Token” (which is outdated) with “LuxTrust Mobile” as valid QES signature certificate in the Docusign Signer Held EU Qualified (QES).

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Forum|Forum|1 day ago

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ALAOUINewcomer

Business impact in Morocco due to Western Sahara displayIdea Submitted

Dear DocuSign,We are a DocuSign customer in Morocco and would like to express our concern regarding the appearance of "Western Sahara" as a separate territory within the electronic signing experience.This issue has a direct impact on our business operations, as it creates confusion among our customers, partners, and internal stakeholders. The display is perceived as inconsistent with our local business environment and generates unnecessary friction during document execution processes.We kindly request that DocuSign review this matter and engage with its Moroccan customers to better understand the business impact of the current configuration.We value DocuSign's commitment to serving global customers and hope this feedback will be taken into consideration.Thank you.

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Forum|Forum|1 day ago

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daniel.krcmarDigital Collaborator

Native HubSpot CRM integration for DocuSign template field prefillIdea Submitted

Allow Docusign document templates to connect directly to HubSpot CRM so that when sending an envelope, contact/company fields (name, title, company, address, etc.) are automatically pulled and prefilled without requiring a custom API integration or workflows. Desired behavior:Map Docusign template fields (e.g. customer_name, customer_company) to HubSpot contact/company properties in the template editor When sending, Docusign auto-fetches the mapped values from HubSpot

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Forum|Forum|1 day ago

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mr1Respected Advisor

Ability to control the color schemeUnder review

It would be great if the user was able to control the color scheme - especially the tags when designating signers. The pastel colors are nice… but they are not as easy to differentiate as the bolder colors they replaced. Also the ‘pink and blue’ scheme is not very professional.thank you,mr1

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Forum|Forum|2 days ago

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Eric.NobleNewcomer

Allow Dynamics Administrators to Control Which Dynamics 365 Entities Display DocuSign Log In/Log Out CommandsIdea Submitted

Today, DocuSign for Dynamics 365 allows administrators to configure which entities are enabled for DocuSign actions such as Sign, Send with DocuSign, and Bulk Send with DocuSign. However, the DocuSign Log In/Log Out ribbon commands (which I believe came as part of the move to OAuth) appear on entities that are not enabled for DocuSign use.We would like an enhancement that gives administrators explicit control over where the Log In/Log Out commands are displayed, ideally leveraging the existing entity configuration experience within DocuSign Admin.Suggested approaches:Only display Log In/Log Out commands on entities that are enabled for DocuSign integration (e.g. Sign, Send, Bulk Send). Alternatively, add a configurable setting per entity that controls Log In/Log Out visibility, similar to existing DocuSign command configuration options.Business Value I would assume most organizations use DocuSign with only a subset of Dynamics 365 entities. Displaying Log In/Log Out commands across unrelated entities:Creates unnecessary ribbon clutter. Confuses users who will never use DocuSign. Introduces DocuSign-related processing on forms that have no DocuSign business purpose. Limits administrators' ability to tailor the user experience to their business processes.Providing entity-level control would improve usability, reduce user confusion, and better align the DocuSign experience with how customers already configure entity-specific functionality in Dynamics 365.Expected Outcome Administrators should be able to determine exactly which entities expose DocuSign authentication commands, resulting in a cleaner and more relevant Dynamics 365 experience for end users.

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Forum|Forum|2 days ago

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bbruscaActive Voice

Ability to export task groups in reportsIdea Submitted

we frequently get requests from management and our audit team to review who is in each task group in CLM. There is currently no way for us as admins to pull reports of that and send it as an export for review.

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Forum|Forum|2 days ago

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AScottTroubleshooter

Shared Access- groupsIdea Submitted

In our environment we have teams of people that closely work together. They all need shared access to each others envelopes, but also need to quickly be able to handle envelopes for people not on the team. i It would be great to be able to assign shared access to a group instead of having to enable it for each individual in the team. This would also save lots of time when onboarding and offboarding people to the team as well.

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Forum|Forum|3 days ago

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22ndCarlNew Voice

Shared Access to envelopes of a GroupDuplicate

The Shared access feature only allows users to manage other users' envelopes individually. This feature can help the user to locate it per account when selected from the Shared Access dropdown from the Agreements Tab.The ability to create a group and assign a user to manage their envelopes will allow Admins or assigned users to easily manage their documents, instead of doing it manually.When a user is added to the account and assigned to a group, the admin or user who manages the group can easily manage their envelopes and access them.I hope that this feature can be added to our production environment, as this will help users globally.

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Forum|Forum|3 days ago

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Paulo.CossuolNewcomer

Ability to block specific words use in Docusign passwordIdea Submitted

The standard Docusign password policy does not provide an administrator-configurable list of prohibited words or strings. The available controls cover password length, password age, and required character types. Spaces and angle brackets are not permitted in passwords.Ideally administrators should be able to block the use of specific words when user setting up or updating passwords.

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Forum|Forum|3 days ago

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Paulo.CossuolNewcomer

Ability to configure the duration of "remember this device"Idea Submitted

When user authenticating the option to "remember this device" is available, currently admins don’t have the capability to change the settings (increase, reduce, change the amount of time) for this option and would be helpful if Docusign can make this configurable.

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Forum|Forum|3 days ago

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fskobicNewcomer

Define individual document file names from the bulk import fileIdea Submitted

We often send out bulk documents (annual salary increase letters, year end letters, bulk changes). However, when we send from a template, all the individual files then have the name of the original template file, so we have to rename them manually. This also makes it difficult to set up an automation to save the files.It would be amazing if we could pre-define the file name for the individual documents per envelope, which we could define in the Bulk Import File.

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Forum|Forum|6 days ago

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22ndCarlNew Voice

Allow to add the names of the completed documents in Certificate of Completion.Idea Submitted

Based on the information that can be found in the Certificate of Completion, the name of the document will only show in the Certificate if the document’s name is reflected in the Email Subject line.There’s no option to show the names of the completed documents added to the envelope on the Certificate of Completion.I hope our Developers may consider adding this to the production environment as an enhancement to the Certificate of Completion, as this will help users not only show that the envelope has been completed but also confirm that the documents were completed.

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Forum|Forum|7 days ago

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sbyersNewcomer

Add Read-only role for Shared Access to EnvelopesIdea Submitted

Please add a Read-only role to the Shared Access feature, please.Currently, the roles available are: Manage, Edit, and Send.A Read-only role could easily be like the Manage role, without the ability to download, create/delete folders, and move envelopes.We have many users monitoring (read-only) the workflows and are currently on the legacy Shared access. We want to move those users to the newer method but are concerned some users would move/organize files unnecessarily.

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Forum|Forum|7 days ago

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RDL.NYCNewcomer

QES date field removedIdea Submitted

Would it be possible to have the option to include the date signed in the signature frame of the signature? Since DocuSign removed the option to add the date field to QES documents this would help us greatly as official documents require the date signed on them.

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Forum|Forum|7 days ago

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K3t1n2TJMkC3Newcomer

Vertical scroll confused with vertical line in signatureIdea Submitted

When the user is signing using a screen that responds to touch, allow the user to lock the screen position so the drawing process does not move the signature box.

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Forum|Forum|7 days ago

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EmJonesNewcomer

Lift restriction so recipient can also act as a witnessIdea Submitted

Our workflow would benefit from allowing a signer recipient to also act as a witness, especially when the same person needs to approve and witness a document.I understand this is a system restriction at present.

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Forum|Forum|8 days ago

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szucsgNewcomer

Swisscom QES envelope to void automatically if validation attempt fails 3 timesIdea Submitted

For a little context: recently I had a customer try to set up a QES passkey with our Swisscom QES service, so I have sent an envelope with a simple document, but the customer failed 3-4 times during verification due to being able to pass a verification test. Checked envelope history but there was no information about it, so contacted support to get some information through Swisscom.Now I received some instructions about “what can fail”, but could not get specific details about customer’s attempts and potential failures - this is not the best either, but I can understand QES validation is strict, thus, the verification service provider does not disclose details to avoid fraud.Nevertheless, support also pointed out that after 3 failed verification attempts, the envelope SHOULD be voided since no further attempts will be successful - quoting support:“The envelope will not be voided automatically after 3 attempts. It will only not allow the signer to use the QES verification anymore. She could initiate further attempts after the third attemp but it will just fail.”Nothing did signal that to the user, and to me as the sender of the envelope - that should be changed, there should either be a warning to the user, and to the sender and it should also have some record in the envelope history, or optimally, the envelope should automatically be voided in that case.

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Forum|Forum|8 days ago

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22ndCarlNew Voice

Allow multiple Electronic Record and Signature Disclosure (ERSD) in Docusign AdminIdea Submitted

Docusign can only create one ERSD per account. An option to create multiple ERSDs to account for will allow users to create disclosures depending on the type of envelope they wish to send.Due to the limitation of having only one option to create an ERSD, they will need to either change or customize the only ERSD on the account, and once used, they will have to revert it to the original format.Another option to keep the ERSD format on the account is to create a brand new docusign account or create a sub-account under the same organization. By doing so, they can keep the ERSD format and create a new ERSD in the new account, but they need to also manage the new account.

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Forum|Forum|9 days ago

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Kim.SaundersNewcomer

Filtering Options for All Agreements in lieu of InboxIdea Submitted

Make filtering options “sticky” when in the All Agreements folder.I’ve spoken with DocuSign Support regarding the removal of the Inbox option for end users and the available filtering options in the All Agreements window. The only successful filtering choice available to me is Quick Views: Action Required to see only those envelopes that require my attention. Otherwise I see every single envelope regardless of the current status.The only downfall is that the filtering is removed every time I move away from the All Agreements window and come back. It would be great if the filtering choices would stick for the entirety of the user session. We have power users in our office that can have up to 100+ envelopes in states of flux, so having to refilter every single time is very time consuming and tiresome.

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Forum|Forum|9 days ago

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kromaryActive Voice

Map Multiple Email Aliases to One UserParked

Our users have multiple email aliases. We would like signing requests from all of their email aliases to map to their one user account in Docusign. They do not want to have to select from multiple accounts at login but they want to be able to sign with any alias.

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Forum|Forum|9 days ago

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Javier.DominguezNewcomer

Include Decline Reason in Email Notifications Sent to CC RecipientsIdea Submitted

Hello,I would like to suggest an enhancement regarding envelope decline notifications.Currently, when a signer declines an envelope and provides a reason, the decline reason is included in the email notification sent to the sender. However, recipients who are included in the workflow as CC recipients only receive a notification that the envelope was declined and do not receive the actual reason entered by the signer.This can create challenges in organizations that use a shared or service account as the sender (for example, through an integration), while business users and stakeholders are added as CC recipients to stay informed about the envelope status.Suggested enhancement: Provide an account-level or envelope-level option that allows the decline reason entered by the signer to be included in the decline notification emails sent to CC recipients.Benefits:Improved visibility for all stakeholders involved in the signing process. Reduced need for manual follow-up with the sender. Better support for integrated and automated DocuSign environments that use service accounts. Faster resolution of issues that caused the signer to decline the document.Ideally, administrators could enable or disable this behavior according to their organization's security and privacy requirements.Thank you for considering this enhancement. I believe it would improve transparency and communication throughout the signing workflow. **information removed due to PII**

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Forum|Forum|9 days ago

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johnpinaNewcomer

Pay as you goDuplicate

I am constantly starting and stopping my subscription to Docusign. It’d be nice if you offered a pay as you go option. Or at least automatic renewal an option, not a requirement. I know you get more from people who don’t cancel right away whether they’re using the account or not, but it would do me more service to either pay for a signal month when I need it, or my best idea is to pay per signature, like a notary, since that’s really what you guys are.

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Forum|Forum|10 days ago