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    542 Ideas

    Feature Request: Add an “Expired Agreements” Section to the Envelopes Sidebar NavigationIdea Submitted

    Currently, the Envelopes sidebar provides clear visibility into nearly every stage of the document lifecycle—from draft, to sent, to completed, and even Expiring Soon. However, once an agreement has officially expired, it effectively disappears from meaningful visibility. These expired agreements remain accessible only briefly, persisting in the Agreement Activity feed for as long as it takes roughly five new agreements to arrive. After that, they are no longer surfaced in any structured or discoverable way.This gap creates a significant missed opportunity for users.Expired agreements are often a valuable signal, representing prospects who were previously engaged but did not complete the signing process in time. Without a dedicated location for these agreements, users lose an important touchpoint for follow-up, analysis, and potential reengagement.Adding an “Expired Agreements” section to the Envelopes navigation would: Complete the document lifecycle representation within the platform. Every major stage—except expiration—is already accounted for. Improve user experience and workflow efficiency, ensuring expired agreements remain accessible and easy to review. Enable strategic reengagement, helping users identify and follow up with parties who demonstrated prior interest. Create continuity and clarity, especially for users handling large volumes of agreements where expiration is a meaningful status. By introducing a dedicated folder or view for expired agreements, the platform would deliver a more comprehensive lifecycle management experience and unlock a high-value resource for users looking to recover missed opportunities.

    JoshBrownRSANew Voice

    Comments appearance changeIdea Submitted

    When using the Add Comment feature when signing an envelope in DocuSign, I think it would be great if we could call more attention to Comment that have been posted by the following:When the email with the full text of the comment is sent, clicking the “View” link button takes you directly to the comment, not the first page of the packet. Our comments are likely going to be somewhere within 100 pages or more, it would be nice not to have to hunt for the comment(s). If a comment is added to a page, making it pop/standout via changing the appearance of the thumbnail of the page it appears on might be helpful. Such as highlighting the thumbnail border a bright color, or using some kind of colored flag in the top right or left hand corner of the thumbnail image. The dull blue color the comment “bubble”/”dot” appears on the page once it has been posted actually matches a common color used in our documents we create envelopes for. If the user could alter the color to be a range of different colors, I think that would help the comment be easier to find. Also, the shape of the comment, and possibly having the comment appear on the page, not off past the far right border of the page, would all be nice options to give users.These are my three best suggestions at the moment for how to make comments more user friendly. I think they would be good ideas for DocuSign to at least consider making available to users in the future.Thanks,Josh

    mk1Newcomer

    Improvements for Document Template - It could be betterIdea Submitted

    Document Template is a good tool to start replacing Docugen but there are key features that are missing to improve its performance. Currently it has a very basic text function that does not give a lot of freedom to create better looking documents. For instance, once you make a field in Document Template you can no longer remove that field, meaning if you make small mistakes you are stuck with a lot of extra fields. The text capabilities is also very minimum and lacking for any basic documents created with this tool, I work for a corporate mid size company, our letters need to look professional and thats hard to do with limited fonts and abilities to make indentations like you can on word (Cant show the whole example) I would like to see way more tools so that letters being sent out can look nice. You cant put multiple text on one line for instance to the right and left, same with images needs to be all on separate lines.We also lost the ability to have signers use the approve or decline button, for some reason you can only have them sign the document, before this wasnt and issue. When you use the letter as the owner of the letter, you are able to look at a side by side comparison of the textbox's you are imputing on the left and the letter on the right, however for some reason when you share the letter (IE Put it in a shared folders for others to use) they do not have this ability and it shows on two different screens. Like shown below :There is also a naming issue where you need to download the zip, rename the downloaded file on docusign, then upload the new one because it pulls the file name from the json file not the zip file - hence me trying to name it potato and still getting an error - you should have the option to name the new upload to avoid this whole mess The more I look the more bugs/issues I find, there needs to be a lot of improvement to this features capabilities, I understand its a new product and I am sure more is to come but here are just common issues I found.