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Hi Docusign Community,

There has been an ongoing issue with my account and I need to discuss this with someone. The 1800 255 982 number for support in Australia no longer works and my account wont allow me to ‘open a case’. 

Any help would be appreciated. Thanks

Hello @melV ,

Welcome to the Docusign Community and thank you for posting your concerns!

 

Please see the following announcement regarding important changes to Docusign Live Inbound Phone Support: https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-
Phone-Support?language=en_US”

There is an option to create a case without the the need to log in to your account under “More support options”.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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