Hi Docusign Community,
There has been an ongoing issue with my account and I need to discuss this with someone. The 1800 255 982 number for support in Australia no longer works and my account wont allow me to ‘open a case’.
Any help would be appreciated. Thanks
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Please see the following announcement regarding important changes to Docusign Live Inbound Phone Support: https://support.docusign.com/s/articles/Upcoming-Changes-to-Live-Inbound-
Phone-Support?language=en_US”
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hi Nathaly,
Unfortunately, as stated in my first question, I am unable to ‘open a case’ therefore this answer has not assisted me with my dilemma… Can I just have a phone number to speak with someone in Australia please?
Hello
Thank you for reaching back.
Can you provide via a private DM your email address associated with the account, a callback number and a description of your issue?
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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