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News

Alert: PHP2Shell Vulnerability

On October 21st, 2026, Docusign became aware of a critical vulnerability affecting PHP, known as PHP2Shell. Details regarding the vulnerability are av...

11 hours ago

810

Help Us Understand the Impact of the Docusign IAM Platform Across Your Organization

Is Docusign helping your team work more efficiently? We're conducting a study to better understand the impact of the Docusign IAM Platform across Sale...

5 days ago

220

Recently active questions & ideas
New insights & updates

CosnultoriaNovNewcomer

asked in eSignature API

ISV Embed Developer Account error

Hello, After creating the integration in the demo environment, I am unable to deploy the API to the production environment. It tells me that I don’t have the necessary permissions, but this shouldn’t be possible, since I have all the permissions for

81

jp_dev_2026Newcomer

asked in Go-live

Go-Live classification and RSA key for an ISV app where each customer uses its own integration key (JWT Grant)

Hello,We are developing a SaaS application in Japan that uses embedded signing (focused view) with the eSignature REST API. We are not a Docusign partner.Our planned setup is as follows:- Each customer has its own paid Docusign account.- Each custome

91

wjohnstonNew Voice

asked in eSignature

Creating PowerForm to get eSignatures from external users

Is it possible to create a PowerForm (accessed via either a link or QR code) that accepts eSignatures from external users? My company works with subcontractors, and we would like them to be able to complete and eSign forms on their phones by simply s

234

T.RowleyNewcomer

asked in eSignature

Multiple Doc packages saved separately with Certificate of Completion appended to each document

We are now required to save each signed document separately that is sent for signatures in a multiple document package. Each saved document must have the Certificate of Completion appended to the end of the esigned document.Is this something that is

50

HW1990Newcomer

asked in Docusign Agreement Manager

How can a team be copied in only if optional fields/ documents are completed?

We have agreement templates for clients to sign, one document within the whole template is a Direct Debit authorisation form. This DD Authorisation document is optional, as clients don’t have to pay by direct debit. However, if they do want to pay by

121

Mauricio FacciniNew Voice

asked in eSignature

Unable to sign document using MacOS 27.0.1

User is unable to sign document (envelope id 8*******-****-****-****-*********ced) using MacOS 27.01. The platform does not identify the presence of the software and displays "Software Docusign PKI not installed".Configuration:A1 Certificate;Docusign

234

ALPHANewcomer

asked in General Discussion

multi-page document signature

How to sign a multi-page document (for example, PDF) on each page in one step? I need to sign documents on each page, what if the document is 0-300 pages.

81

MiKiNew Voice

asked in Docusign Admin

How can we handle customer-initiated documents and our response documents within a single DocuSign envelope?

Hi,We are currently reviewing how we can expand our use of DocuSign within our company.At present, we primarily use DocuSign for bilateral documents such as contracts, where both parties participate in the signing process.We are now considering expan

343

bhnnetworkcontractsActive Voice

asked in General Discussion

Inbox folder is Gone

I’m sure other people have asked about this, but I’m not finding it. The past couple of weeks there was a button on the bottom of our screens to switch back from new navigation view to the classic view. That button is now gone. We work out of the “I

1296

yves.benigotNew Voice

asked in eSignature

Need to activate DS EU Qualified signature type on our DS test tenant

Hello, We need to activate EU Qualified Signature on our DS test tenant with Account ID: ********I understand that this can be done via the DS community Best regards, Yves **PII removed**

384

Docusign CommunityDocusign Employee

published in Community Announcements

Alert: PHP2Shell VulnerabilityNews

On October 21st, 2026, Docusign became aware of a critical vulnerability affecting PHP, known as PHP2Shell. Details regarding the vulnerability are available in the PHP project’s security advisory: https://www.php.net/archive/2026.php#2026-10-21-5. A

820

C.AlemanDocusign Employee

published in Tips from Docusign

How to Create a Custom Action Menu in Docusign CLM

If your users waste time searching for repetitive tasks or navigating through complex menus to perform routine document actions, you are not alone.Custom action menus in Docusign CLM streamline everyday administrative tasks, allowing teams to launch

230

Erik.EngelstadDocusign Employee

published in Tips from Docusign

Manage Duplicate Documents in Agreement Manager

When organizations bring agreements together from multiple sources—such as shared drives, legacy systems, or existing repositories—duplicate documents can quickly create confusion. Duplicate records can affect reporting, search results, and confidenc

410

Matteo.KotchDocusign Alumni

published in What's new at Docusign

Hire in India with confidence through Docusign & eMudhraNews

If your organization hires, contracts, or operates in India, this update is for you. Starting 22 June 2026, we've deepened our integration with eMudhra to deliver a fully native sending and signing experience all within Docusign – no broken handoffs!

3752

Josh.DiDocusign Employee

published in Tips from Docusign

How to Use Allow to Edit to Delegate Envelope Corrections in eSignature

A frequent challenge in eSignature workflows is when a sender needs a subject matter expert or colleague to review and make critical updates to a document before it reaches the end signers. If your team spends too much time managing last-minute docum

530

Gaurav.RajoriaDocusign Employee

published in What's new at Docusign

Docusign MCP is coming soon to GA!News

GA officially launches on September 30! We’re excited to announce that we’re opening our Model Context Protocol (MCP) Server to every AI agent. In the coming weeks the Docusign MCP server will become generally available. Agreement intelligence and go

3041

Brendyn.AlexanderDocusign Employee

published in What's new at Docusign

Questions about installing and using Docusign MCP Server connectors in your AI agent? Ask us here.Q&A

I'm a product manager at Docusign and wanted to open a thread for questions and use-case advice on using Docusign in popular agents like Claude, ChatGPT, Gemini Enterprise, and Copilot Studio via connectors to our MCP Server (open beta).The Docusign

90311

Matthew.FarlerDocusign Employee

published in Tips from Docusign

Connect to Cloud Storage Using the Docusign App Center

Are you looking for a simple way to upload your Docusign agreements automatically into a cloud storage account? You don’t have to build a complicated integration. Using Docusign’s App Center, you can connect to a cloud storage account such as Google

3091

Vinicius.RodriguesDocusign Employee

published in Tips from Docusign

Trainer Tip: Simplify your signing tasks with Docusign AI-Assisted Signing Features

Have you ever received a lengthy, complex contract and wished you could instantly understand the most critical clauses without having to read through dozens of pages? So… if I told you that artificial intelligence could summarize it for you, would yo

880

Urmila.KukrejaDocusign Employee

published in What's new at Docusign

FAQ: What are the new Iris-powered AI capabilities in Docusign IAM?FAQ

Docusign is introducing new AI and agent capabilities powered by Iris in Intelligent Agreement Management (IAM).These capabilities help teams move from understanding agreements to taking action on them, whether that means asking questions, reviewing

1500

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