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News

Announcement: Community site UI changes coming soon

Hi Docusign community,We will be updating the community site UI on Wednesday, 10/28. Please be patient during this time as some functionality may be u...

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13 hours ago

170

News

Alert: PHP2Shell Vulnerability

[UPDATED: October 22, 2026] On October 21st, 2026, Docusign became aware of a critical vulnerability affecting PHP, known as PHP2Shell. Details regard...

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6 days ago

3270

Help Us Understand the Impact of the Docusign IAM Platform Across Your Organization

Is Docusign helping your team work more efficiently? We're conducting a study to better understand the impact of the Docusign IAM Platform across Sale...

11 days ago

340

Trainer Tip: How to Create a Web Form with AI

Creating a Web Form can be a time-consuming process. You need to consider all of the fields that need to be populated by your signers and make sure t...

18 hours ago

40

Recently active questions & ideas
New insights & updates

hreauNew Voice

asked in Financial Services Industry Group

How Are Other Financial Institutions Using Signer Authentication?

Hi everyone,I’m curious how other financial institutions are handling signer authentication for DocuSign envelopes sent to customers. I’m hoping to compare practices and get a better understanding of what others in the industry are doing.A few things

397

xavierfahNewcomer

Refund has not come through and ticket was closed

Hi, I got an email from DOcusign support saying my refund was approved on October 1st, they told me the refund would take anywhere between 10 to 14 days (my charge was in Mexico in case that gives more context) and since then the ticket was automatic

73

M

14 hours ago

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EbanaNewcomer

asked in eSignature API

How to add freetext token in adobe for successfactors that will send docusign

Normaly I am user adobe pdf to prepare a form and add tocken such as DocuSignDateSigned , DocuSignSignHere and for existing fields in souccessfactors I would put token like FirstName LastName to like after with Manage document template mappingBut w

40

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17 hours ago

A

afonso.hermenegildoNew Voice

asked in Embedded Signing

Focused view blocked in demo: DocuSign redirects to demo.docusign.net:7802 (bailout=focused_view_v2)

Since early October 2026, embedded signing with focused view fails on our demo account. The signer sees "This content is blocked. Contact the site owner to fix the issue." inside the focused-view iframe. The browser console shows:Framing 'https://dem

2235

JT098New Voice

Importing SSO Certificate - File format?

Hello, I need to update our Certificate for our DS instance. We use Azure for our binding, I am talking with our SSO admin, he asked if the file is a .xml? I am not sure myself, it is .XML, or .txt, etc? When I click + Add Certificate, the

324

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1 day ago

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MireyaNewcomer

asked in General Discussion

Apoyo con envio masivo

Hola, necesito ayuda para automatizar el envío de aproximadamente 50 contratos laborales en PDF desde DocuSign.Cada contrato es diferente y debe enviarse exclusivamente al correo electrónico del candidato correspondiente, generando un sobre individuo

123

DFS to DAL - Copy function not working

We recently switched from DFS to DAL and noticed the “Copy” button within the Agreement tab does not seem to create a Docusign Status record within Salesforce.With DFS: When used the “Copy” button within Docusign portal, a Docusign Status record was

372

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1 day ago

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ingeNewcomer

asked in Docusign Workflow Builder

Can you verify if there are any active DocuSign incidents? Newly created templates are not saving for users.

332

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1 day ago

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Pallavi SinghNewcomer

asked in IAM Platform

Unable to create Custom tabs/fields while sending envelopes

Hi Team,My company has the docusign IAM Standard plan. And I have the admin status. While sending envelopes, I am trying to create custom tabs to include in the envelope. But when I click on Save, I am seeing the following error - This Account lacks

546

Separate Users and Contacts

With DAL when sending a contract to the customer, the User and Contact within Salesforce are merged into a single search field. Is there a way to separate User records with Contact records similar to DFS?

242

Docusign CommunityDocusign Employee

published in Community Announcements

Announcement: Community site UI changes coming soonNews

Hi Docusign community,We will be updating the community site UI on Wednesday, 10/28. Please be patient during this time as some functionality may be unavailable.We would love to hear your feedback on the new site changes down below!

170

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13 hours ago

Glen.SteinhardtDocusign Employee

published in Tips from Docusign

Trainer Tip: How to Create a Web Form with AI

Creating a Web Form can be a time-consuming process. You need to consider all of the fields that need to be populated by your signers and make sure they’re arranged in a format that is easy to understand. What if you’ve already spent that brainpowe

40

18 hours ago

Matt FarlerObserver

published in Tips from Docusign

Docusign Trainer Tips: Automate Agreement Desk tasks with Docusign Workflow Builder (formerly Maestro)

Do you feel your Agreement Desk requests require too much manual work? Are you looking to streamline your business processes in IAM so agreement are reviewed, approved and signed faster? Updating an Agreement Desk request with details like assigning

1541

1 day ago

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Docusign CommunityDocusign Employee

published in Community Announcements

Alert: PHP2Shell VulnerabilityNews

[UPDATED: October 22, 2026] On October 21st, 2026, Docusign became aware of a critical vulnerability affecting PHP, known as PHP2Shell. Details regarding this vulnerability and PHP’s recommended mitigation measures are available in the PHP project’s

3270

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6 days ago

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C.AlemanDocusign Employee

published in Tips from Docusign

How to Create a Custom Action Menu in Docusign CLM

If your users waste time searching for repetitive tasks or navigating through complex menus to perform routine document actions, you are not alone.Custom action menus in Docusign CLM streamline everyday administrative tasks, allowing teams to launch

270

C

22 days ago

Erik.EngelstadDocusign Employee

published in Tips from Docusign

Manage Duplicate Documents in Agreement Manager

When organizations bring agreements together from multiple sources—such as shared drives, legacy systems, or existing repositories—duplicate documents can quickly create confusion. Duplicate records can affect reporting, search results, and confidenc

430

1 month ago

Matteo.KotchDocusign Alumni

published in What's new at Docusign

Hire in India with confidence through Docusign & eMudhraNews

If your organization hires, contracts, or operates in India, this update is for you. Starting 22 June 2026, we've deepened our integration with eMudhra to deliver a fully native sending and signing experience all within Docusign – no broken handoffs!

3892

1 month ago

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Josh.DiDocusign Employee

published in Tips from Docusign

How to Use Allow to Edit to Delegate Envelope Corrections in eSignature

A frequent challenge in eSignature workflows is when a sender needs a subject matter expert or colleague to review and make critical updates to a document before it reaches the end signers. If your team spends too much time managing last-minute docum

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1 month ago

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Gaurav.RajoriaDocusign Employee

published in What's new at Docusign

Docusign MCP is coming soon to GA!News

GA officially launches on September 30! We’re excited to announce that we’re opening our Model Context Protocol (MCP) Server to every AI agent. In the coming weeks the Docusign MCP server will become generally available. Agreement intelligence and go

3121

1 month ago

Brendyn.AlexanderDocusign Employee

published in What's new at Docusign

Questions about installing and using Docusign MCP Server connectors in your AI agent? Ask us here.Q&A

I'm a product manager at Docusign and wanted to open a thread for questions and use-case advice on using Docusign in popular agents like Claude, ChatGPT, Gemini Enterprise, and Copilot Studio via connectors to our MCP Server (open beta).The Docusign

92311

1 month ago