SDKs

I’m using the SDK C# and when sending a request Envelopes::GetDocument (link) to get the documents, this fails with error:"errorCode":"COMBINEDDOWNLOAD_UNABLETOGENERATEPDF","message":"Unable to generate combined PDF. Please download the documents as an archive." Odd thing is that we are not requesting combined documents. Asking for combined documents would need the specific keyword “combined”, but we don’t have it or use it. Could the error code be related to something else than combined documents? I have not found any information about this error code.

I am using the C# SDK and the ListStatusChanges method to get multiple envelopes that we have open. The returned object Envelope class doesn’t appear to have a Comments property. It does have HasComments property but even this seems to be null on the returned object. I don’t see any options to include comments on the ListStatusChangesOptions class. The only Comments related API calls I see is to get the comment transcript as a PDF, however I really just want the comments themselves, not a PDF. It's worth noting, the API reference does show a Comments property on the Envelope object, but this does not exist in the C# SDK. Is there any way to get the comments using the C# SDK as objects, or is this just not possible at the moment?Envelope Class - Docusign CSharp Docs: DocuSign.eSign.Model.Envelope Class Reference

The template already exists, and it contains text tabs created using the Pre-fill Tools.What I'm trying to do is dynamically prefill those text tabs before the envelope is sent, by using the API.Specifically, I am:Using PHP SDK (DocuSign\eSign\Model\Text, Tabs, TemplateRole, and PrefillTabs)Ensuring the tab_label matches exactly with the Data Label from the template.Passing the values into PrefillTabs and attaching it to the EnvelopeDefinition.Despite these steps, the fields are not being prefilled as expected. I've tried three different approaches (listed below), but none worked.Could you please confirm:Whether PrefillTabs should be used in this scenario.If so, whether the use of tab_label and value is correct.Any working example or official guidance for using Prefill Tabs with a template-based envelope, where the tab was added via the Pre-fill Tools UI.We tried several methods, but none of them worked.1)use DocuSign\eSign\Model\Tabs;use DocuSign\eSign\Model\Text;$textTabs = [];if ($r

Hello DocuSign Community,We're currently facing a challenge while trying to integrate the DocuSign eSignature SDK (docusign-esign-java) into our Java application. We are using the RESTEasy client version 3.13.2.FINAL, and we've encountered the following error:RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: javax.ws.rs.core.Form In an attempt to resolve this issue, we updated the versions of resteasy-jaxb-provider and resteasy-multipart-provider, hoping that it would fix the compatibility issue or the error above. Unfortunately, this approach did not yield the desired outcome.We also considered updating the version of resteasy-client to a more recent one. However, we found that the newer versions of resteasy-client are not compatible with our current version of keycloak-admin-client (19.0.3), which is a critical part of our application's authentication system.Given these constraints, we are seeking advice or suggestions from the community o

How Can I use checkbox class for yes or no option to select only one option. I know how to do it with radio and radio group class. Could  anyone suggest how to proceed it with checkkbox class in c# SDK.

Hello there,In a production environment, we call the listStatusChange method with a list of envelope IDs retrieved from a database. This function is called in a cron job that runs every hour. It worked fine for two or three months until we suddenly got this exception:Error while requesting server, received a non successful HTTP code [404] with response Body: line 344 At first, I thought it was a Docusign account change in production, but we only use one with several other applications.Do you know what could cause this error? 

I calling signature API with JAva SDK.I generate my PDF with itext library and I’m able to extract the correct position and dimension of some table cells in my PDF. I pass these coordinates to SignHereTabs because signers should sign on their own table row in a specific cell.Because PDF coordinates have a bottom-left origin but Docusign’s fixed-positioning coordinates have top-left origin, I reverse my “y” coordinate by subtracting it from page size to get the correct y-from-top value. Itext and Docusign coordinates values are compatible because they both use dots as unit ( = 1/72th of inch)But I have 2 issues :1) position : signHere effective position (as given to signer by Docusign signing view on their website) is about 68 or 72 pixel too low. I don’t know what is shifting signHere tabs 1 row toward the bottom…2) dimension : though I set explicitly signHere width and height, signature are not respecting it and are too big. I could reduce signature size by setting a 0.5 scale on sign

While upgrading my module to jdk21 and spring boot 3.3.1, getting error as below:Error Log:Forwarding to error page from request [/docusign/JWTtoken] due to exception [RESTEASY004655: Unable to invoke request: jakarta.ws.rs.ProcessingException: RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: jakarta.ws.rs.core.Form]: jakarta.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request: jakarta.ws.rs.ProcessingException: RESTEASY003215: could not find writer for content-type application/x-www-form-urlencoded type: jakarta.ws.rs.core.Form        at org.jboss.resteasy.resteasy-Is docusign 6.0.0, compatible with jdk21 and latest version of spring?

I’m using the DocuSign Node.js package to create an envelope in my Next.js application. I have imported the necessary classes from DocuSign as:  import { ApiClient, EnvelopesApi, EnvelopeDefinition, TemplateRole } from 'docusign-esign'; But, it seems like I am unable to use the “EnvelopeDefinition” method. I have it as:  // Prepare the envelope detailsconst envelopeDefinition = new EnvelopeDefinition(); The issue I’m having is that I get the message; “'EnvelopeDefinition' only refers to a type, but is being used as a value here.” when try to initialize the envelope definition. What am I doing wrong? Can someone please asssist?    

Just updated from version 5.3 to version 8 of C# esign SDK (integrating w/ .NET Framework 4.8 MVC App) to take advantage of “IncludeAnchorTabLocations”.Didn’t realize it would mean completely rewriting everything to use async since the synchronous methods now just call the async method .GetResult()public OAuth.OAuthToken RequestJWTUserToken(string clientId, string userId, string oauthBasePath, byte[] privateKeyBytes, int expiresInHours, List<string> scopes = null) { CancellationTokenSource cts = new CancellationTokenSource(); return TryCatchWrapper(() => RequestJWTUserTokenAsync(clientId, userId, oauthBasePath, privateKeyBytes, expiresInHours, scopes, cts.Token).ConfigureAwait(false).GetAwaiter().GetResult()); }comparison of v7 (synchronous-safe) w/ v8 (synchronous-unsafe)Took me way too long to figure out why the application was hanging. Warning to anyone out there upgrading to v8 -- beware of deadlocks if you’re not using the async methods

How to create an envelope with one or multiple documents and a template using C# SDK. Documents are just for information references only, no tab/field on it.Template is the page which defined signer.

i have created the developer account in the docusign for e-signature api but it automatically deleted after 2 days every time, and try to login so getting the error no accout found and also integration is deleted, so how to fix it. 

I’ve been using Docusign click api for a few months, specifically the elastic templates. Recently one particular template has started to return a 404 - File or directory not foun error. But this document aleready has responses. AccountId and clickwrapId seems to be fine too.Has anyone seen such error before?

Hi Dev Folks,i have posted my problem here, can any one help me to solve that issueThanks.

Hi,I am implementing docusign envelope/ esignature api using docusign SDK,I have implemented CreateEnvelopeAsync() successfully, but if i had put wrong email address for recipient signer then recipient signer email bounced or autoresponded. in that situation i am updating recipient signer with sign here tabs, and recipient updated successfully. but when signer opens email and going to review envelope and to do sign then the sign here tab not displayed with AnchorString at specific AnchorYOffset and AnchorXOffset on the document.So please provide any solution.Thanks. below the code of c# .net core for update recipient and tab public async Task<RecipientsUpdateSummary> UpdateRecipientsWithTabs(string envelopeId, DocuSign.eSign.Model.Recipients recipients, UpdateRecipientsOptions options = null) {     try     {         RecipientsUpdateSummary updateSummary = null;         OAuthToken authToken = AuthenticateWithJwt();         Account acct = GetDocusignUserAccountInfo();         var d

I’m trying to use the sdk for an integration, and when I pass the credentials in the “RequestJWTUserToken” method, it errors out at the first null check:“if (!string.IsNullOrEmpty(userId))”. When looking at the userId object, it’s set correctly to my User ID on DocuSign. It’s not null or empty, so I’m not sure why it’s erroring out here.If I let it run through, I get the error:"Error while requesting server, received a non successful HTTP code with response Body: "So it’s not reaching the point where the DocuSignResponse object is created. I’m not sure what’s going wrong here, as my credentials seem correct for the clientId, userId, oauthBasePath, and the privateKey. My coworker who has worked with DocuSign before and I are both stumped. ###NEVERMIND, the problem seems to be combing from multiple requests on the front-end trying to write at the same time. It’s running the DocuSignClient prematurely in some cases.

I’m trying to use RequestJWTUserToken on the C# SDK, but it keeps failing at “RestClient.SendRequest(Request)”. The docuSignResponse object keeps coming back with a StatusCode of “InternalServerError”. My coworker is able to run a separate project just fine, so the error must be on my end. Does anyone know what might cause the response to error? I’ve checked and made sure the clientId = Integration Key, userId = User ID, and the string from privateKeyBytes matches my RSA Private Key. The scopes are “signature” and “impersonation”. The request being sent has the following HeaderParams:"[Content-Type, application/x-www-form-urlencoded]",Content-Type,application/x-www-form-urlencoded"[Cache-Control, no-store]",Cache-Control,no-store"[Pragma, no-cache]",Pragma,no-cache And the following PostParams:"[grant_type, urn:ietf:params:oauth:grant-type:jwt-bearer]",grant_type,urn:ietf:params:oauth:grant-type:jwt-bearer"[assertion, eyJhbGciOiJSUzI1NiIsIn…..   

"Good afternoon,I am encountering an issue when trying to create a template with a document using the PHP SDK. The system displays the following error. I would appreciate your assistance in resolving this issue." Note: Unable to open document because it is corrupt or unsupported.This is the response returned by the request. What can I do in this case?" 

I am using the developer account to develop a POC for e-signing using Docusign SDK. Our App authorises users using phone number and hence at the E-sign process for a loggedIn user, we need to ensure the authenticity/Identity of the user is correct. I’ve configured the template to enable the identification of user via phone/sms but during the signing docusign app is not asking for any OTP. Please help.I’ve referred this link for the configuration.

 user_data = { "name": user_smartreq.user_id.first_name, "address": "Your Address", } html_content = render_to_string("offer.html", user_data) pdf_file_path = "/tmp/document.pdf" HTML(string=html_content).write_pdf(pdf_file_path) # Step 2: Set up DocuSign API Client api_client = ApiClient() api_client.set_oauth_host_name("account-d.docusign.com") api_client.set_base_path("https://demo.docusign.net") response = api_client.request_jwt_user_token( client_id=env.DOCUSIGN_INTEGRATION_KEY, user_id=env.DOCUSIGN_USER_ID, oauth_host_name="account-d.docusign.com", private_key_bytes=docusign.PRIVATE_KEY, expires_in=100000, scopes=["signature", "impersonation", "extended", "openid", "cors"], ) # api_client.set_access_token(response) print(response.access_token) api_client.set_default_header( header_name="Author

Need help on how to use docusign js, for a seamless experience on frontend and not use iframe embed as it doesnt helps in UX. I tried examples given on github but they are too old . Can someone help me how to use docusign e sign feature with next js app to render forms using docusign js instead of iframe embed.

 Anybody is having issue retrieving the token Docusign.eSign version 8.0.0 on dot.net 4.8? aToken = docuSignClient.RequestJWTUserTokenAsync(clientId,                                         impersonatedUserId,                                         oAuthBaseUri,                                         privateKeyBytes,                                         tokenExpiry,                                         scopes, token) Return aToken.Result ‘←- this never returns, neither the timeout token kick in. It’s stuck and go no where forever. 

HiI am currently trying to place the SignHere tab.I have tried the anchor but have found out that my document, generated by the FPDF library, is not machine readable. So I have changed my mind and am now trying to place a fixed position to the SignHere tab. But it isn’t working either.It seems like my pdf is treated like a whole and not like pages.Is that possible ? Could this be the reason ?If so, how can I do ?Thank you for your help.

I saw in this document that PowerForms has an SDK Method,https://developers.docusign.com/docs/esign-rest-api/reference/powerforms/powerforms/createbut I can't find the SDK guide for PowerForms, or the maven dependency.How should I use the SDK Method for PowerForms?

Hi All,I downloaded a quick start java app from docusign developer portal and it was working fine till last week. When i tested today, it is not working.  It does not throw any exceptions or error.  When running the main class, the program simply terminates without providing any message or error.  The file to sign will be fetched from a local folder, convert into base64 then send it to the API functions.  When it enters the below lines of code, the entire program simply terminates and no code below these lines are getting executed. EnvelopesApi envelopesApi = new EnvelopesApi(apiClient);EnvelopeSummary results = envelopesApi.createEnvelope(accountId, envelope); Can someone please guide me on this?