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eSignature

Have Docusign eSignature questions? Find answers here!

  • 4,599 Topics
  • 13,774 Replies
4599 Topics
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Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to flag the actual signers of a document, but send the package to an intermediary recipient? For example, I would like to add the signers to a document, but send it to his admin first, is that possible?

Is it possible to flag the actual signers of a document, but send the package to an intermediary recipient? For example, I would like to add the signers to a document, but send it to his admin first, is that possible?

4
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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I update contacts in the directory?

I am trying to update a contact in the directory but I can't find where to do this at. I have looked under support and it shows a place to go for contacts but I don't have that anywhere under my account.

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How does one remove the DocuSign envelope ID from appearing on every page of a completed envelope? I would like a clean, signed document without the watermark.

How does one remove the DocuSign envelope ID from appearing on every page of a completed envelope? I would like a clean, signed document without the watermark.

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have 3 documents that have to be signed by a married couple. For some reason the wife has had issues in signing electronically and I believe the file could be corrupted. Can I delete the file/envelop to then create a new one? Voiding and resending

I am using the Docusign service with my tax software, by Intuit.

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
how to change the wrong email on the document that has been sent

how to change the wrong email on the document that has been sent

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Hello, Are the documents/envelopes of a given user in eSignature private? If not, who can see them? Can the administrator see the documents/envelopes of users? Thank you.

Hello, Are the documents/envelopes of a given user in eSignature private? If not, who can see them? Can the administrator see the documents/envelopes of users? Thank you.

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have an incorrect email address for one of my clients. I do not know how to change it to the correct email address. Please reply. Marion McGuire

I have an incorrect email address for one of my clients. I do not know how to change it to the correct email address. Please reply. 

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How can I remove those numbers below my signature as well as edit the phrase "DocuSigned by" ?

example image (signature, ID)

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
We are new to DocuSign and need to understand how shared envelopes/folders work and whether they are going to be useful to us - I can't find any support guides for this

We are new to DocuSign and need to understand how shared envelopes/folders work and whether they are going to be useful to us - I can't find any support guides for this

3
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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
e-signature document is completed and received as complete but after review, there are fields that were left blank. Can the signer reopen the document, complete the missing info and resend?

e-signature document is completed and received as complete but after review, there are fields that were left blank. Can the signer reopen the document, complete the missing info and resend?

1
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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I embed a signature on my google form for participants to sign?

How do I embed a signature on my google form for participants to sign?

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Is it possible to send the document to two recipients so that either one of them will sign? Meaning one signatory but 2 recipients so that the first one that is able signs it and the document then is complete.

Two directors that can sign the document but only one signature required (either one will do).

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Customer having issues signing docs, email that i had gotten from them I am having difficulty signing this…when I go to sign the last line it starts at mid-document again requesting signatures that I already completed….can’t hit finish

Customer having issues signing docs, email that i had gotten from them I am having difficulty signing this…when I go to sign the last line it starts at mid-document again requesting signatures that I already completed….can’t hit finish

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
New to DS - Need help getting started w/ workflows

I, and my small (privately owned) employer, are new to DS. I have a specific use case that I think DS can help me with but I am not sure how to get started and if the version of DS that we have will even support it. I'll describe my use case below.My company licenses software to other companies; it is a B2B business. As part of the ongoing relationship, our customers regularly request my company's financials and SOC audit reports. These documents contain proprietary information on my company so we require an NDA from the customer annually; I know this is unnecessary but the logic is to make it clear that the documents are confidential. Our process is something like this:Customer requests the documents from their account manager.Account manager sends a non-disclosure to the customer via DocuSign.Customer signs the NDA in DocuSign.Account manager downloads the signed NDA.Account manager attaches the documents to an email, addresses it to the individual requesting them, and s

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Can I upload and mark the signature pages now, then call the client later to sign together? Or must it all be done in a single step?

Can I upload and mark the signature pages now, then call the client later to sign together? Or must it all be done in a single step?

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How do I get on a zoom call and both I and the client sign by remote sharing?

How do I get on a zoom call and both I and the client sign by remote sharing?

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How & where do I find the button to edit a document to add the Signature block & other blocks like that? I can upload documents into the drag&drop, but haven't seen anywhere to "Custom" "Edit" or anything of that nature

 I can upload documents into the drag&drop, but haven't seen anywhere to "Custom" "Edit" or anything of that nature

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C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How can I create a link for a document that can be signed by multiple people?

I don't want to send it to someone directly from docu-sign, but instead send it to my team, who can then send it out to their clients for a signature.

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
how to remove comment posted in docusign

The option to remove a comment posted in docusign

1
C
Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Step by Step Guide

I am New to DocuSign. Where can I find a step by step guide to learn how to send contract to the external party from DocuSign. It is no where available.It is very complicated system.

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.

How to remove a ‘seat’ or user? I ran out of envelopes, went to add more and it added a ‘seat’ or user as well. How do I remove the seat/user and go back to just one? I’m not seeing any options for that, just upgrading or downgrading my account.

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
Can multiple signers be anonymous, or can email be sent to a dynamic field after completion?

Trying to make a form that gets forwarded to a recommender, but either doesn't show the original signer the recommender's signature/attachments OR have the first signer list an email, and once they sign it, it sends the 2nd signer an email explaining they have been asked to provide a recommendation. Is this possible?

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I would like to know if the following option is possible: If the employee is required to click a checkbox before filling out the form can I build it in that the form will automatically advance to a specific page to fill out?

 This is the check box which I mean, if the employee checks this box I would like the form to advance to another page. Is this possible?

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
I have sent a docusign out with 2 additional contacts as "needing to view". The contacts needing to view haven't received the document. Will they only receive the document once the signatory has signed?

I have sent a docusign out with 2 additional contacts as "needing to view". The contacts needing to view haven't received the document. Will they only receive the document once the signatory has signed?

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Docusign Employee
1 year ago
C
Docusign Employee
Community UserLegacy User
asked in eSignature
If a document needs to be approved by one person and it is sent to multiple people, do they all have to approve? So for instance our wire form, if it is above the bankers signing limit they have to send to a SVP for approval. Only one needs to sign i

Do they have to sent the document separate to can it be sent to all and have one sign off?

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Docusign Employee
1 year ago

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