What's new at Docusign

To continue offering identity verification solutions that meet local standards and compliance needs, we’ve updated our ID Verification provider for customers in Australia and New Zealand.Starting today (9 December 2025), IDVerse® replaces Onfido as the default identity verification provider powering several Docusign-owned ID Verification workflows.Who is IDVerse?IDVerse is a leading private Australian company accredited under the Trusted Digital Identity Framework (TDIF). They’re used by major financial institutions across APAC and offer strong document coverage and proven reliability in the region.What this means for youYour experience in

If you’ve ever chased down a contract draft across inboxes, shared drives, messages, or version-confused attachments, you know how quickly agreement work can get messy. Docusign IAM is designed to bring clarity back to the process.Here’s a breakdown of the new major IAM upgrades designed to help your teams create, collaborate on, and negotiate agreements faster with more clarity and less chaos.📌 Agreement Desk (available now)Agreement Desk gives teams a shared place to manage everything that happens between an intake request and a signed agreement. Instead of juggling updates across tools, you can see work moving in real time and make sure requests get to the right pe

If your agreements require a higher level of identity assurance (think government standards or high-stakes transactions), there’s a new way to do that in Docusign that doesn’t add friction for your signers.We’re excited to announce the launch of Docusign ID Verification for IAL2 Compliance, our new configuration designed to meet NIST’s IAL2 standard.What’s IAL2?It’s a U.S. government-recognized standard (from NIST) for verifying someone’s digital identity with a high degree of confidence. It’s commonly used in regulated industries and public-sector workflows where identity fraud prevention is critical. What this means for you

We’re excited to share that the Docusign Intelligent Agreement Management (IAM) platform will soon connect directly with ChatGPT—making it easier than ever for users and AI agents to create and analyze agreements without any context switching. With the new integration, you’ll be able to ask ChatGPT to handle tasks using your existing Docusign templates and workflows. For example:“Draft a residential lease for a one-year house rental in Dallas using our standard template. Monthly rent $2,000.” “Create a purchase order for ten 50-pound bags of flour from our supplier and send it for signature.” "Find all vendor contracts over $10,000 that expire in the next 90 days and draft a letter of intent to renegotiate them."This connection

We're thrilled to announce the beta program for Document Templates, a new experience designed to streamline how you create and manage documents within Docusign and IAM.What are Document Templates?Document Templates provide a centralized repository to create and manage documents used within Docusign and IAM, saving time and ensuring compliance. Key highlights:✅ Simplify document management: Create reusable templates for frequently used documents, so you never have to start from

Docusign is expanding Navigator into the world of Human Resources, and we’re looking for HR professionals to gain early access and help shape its future capabilities. Limited beta spots available: join the Beta today! What is Navigator for HR? Navigator for HR gives you a single view of your employee agreements. That means no more siloed systems or manual reviews.You’ll get:Real-time compliance visibility

We’re excited to announce a major milestone: the Docusign Intelligent Agreement Management (IAM) platform is now FedRAMP-Moderate Authorized.This means federal agencies can now use IAM platform to modernize agreement processes with the security and compliance they require. And the IAM platform is on track for GovRAMP authorization, extending IAM’s value to state and local governments.  

We’re excited to share that a new pre-built Maestro workflow template is now available to help UK businesses meet their Right to Work check obligations.By law, every employer across the UK and Northern Ireland must complete these checks. Depending on the candidate’s citizenship and documents, they can often be done digitally.This new template, powered by Docusign’s Intelligent Agreement Management (IAM) platform, makes it easier to:✅ Digitally verify

If you're using Microsoft Power Automate to manage your agreement workflows, there's a lot to get excited about. New features are here that give you more control, speed, and flexibility when sending documents, gathering approvals, and tracking statuses. Whether you're handling basic agreement flows or orchestrating complex business logic, these updates are all about helping you move faster and smarter.✍️ Key takeaways Build smarter flows with Maestro integration: You can now launch advanced signing workflows using Docusign Maestro directly from Power Au

As businesses grow globally, managing agreements across languages can be a major bottleneck. That’s why Docusign is doubling down on multilingual AI, helping you surface insights, speed up reviews, and stay compliant, no matter where (or in what language) you do business.Docusign’s Lead Product Manager for AI Platform recently shared how the company is building global-ready, multilingual AI directly into tools like Navigator and AI-Assisted Review. From hybrid model architecture to regional infrastructure and rigorous governance, it’s all designed to give you speed and control.👉 Read the full blog post✍️ Key takeaways Navigator now supports insights in English, French, and German, with Brazilian Portuguese, Spanish, and Japanese coming soon so teams c

AI is transforming how organizations manage agreements, and Docusign is at the forefront of that shift. As teams look to automate manual work, surface key insights faster, and scale operations with less effort, the question of how AI is built—and whose data powers it—matters more than ever.That’s why Docusign’s Chief Product Officer, Dmitri Krakovsky, recently shared how the company is putting customers in the driver’s seat with new AI data sharing controls. These updates give you more transparency and flexibility over whether your anonymized agreement data is used to help improve Docusign’s AI tools.👉 Read the full blog post✍️ Key takeaways You now have in-product control (via AI Data Controls) over whether your agreement data is used to help train Docusi

Getting help just got easier! Starting in March 2025, you’ll be able to submit a support case directly from eSignature, Maestro, Navigator, App Center, and Docusign Admin without leaving the product.This new feature will save you time by automatically adding important information to your support case. This means you get the help you need right when needed, with no extra effort.Learn more about contacting the Docusign Support Center:✅ Check out this step-by-step guide + video on how to open a support case ✅ Explore

Big news—2025 Release 1 is here. This major update to the Intelligent Agreement Management (IAM) platform is all about helping you work smarter, move faster, and uncover deeper insights from your agreements. With powerful new features—from collaborative agreement creation to AI-assisted extractions and deeper integrations—this release is designed to eliminate inefficiencies and unlock new opportunities across the entire agreement lifecycle.✍️ Key takeaways: Work smarter, not harder: Save time and simplify complex workflows with new tools like Workspaces, Agreement Prep, and the beta launch of Agreement Desk. Use AI to drive real impact:

Managing agreements shouldn’t feel like chasing status updates or drowning in an inbox full of requests. But for many teams, it does. The cost of that is real: lost time, delayed deals, and frustrated colleagues.That’s where Agreement Desk comes in. This new feature in Docusign IAM—with limited availability in August 2025— is a central platform to intake, collaborate on, and finalize agreements. Think of it as your control center for agreements: from initial intake to AI-assisted review, negotiation, and approvals, all in one dashboard. Everyone stays informed, nothing falls through the cracks, and deals move faster.✍️ Key takeaways: A simpler way to intake requests: Say go

We recently learned that for the second year in a row, Newsweek named Docusign the #1 Most Trustworthy Company in the Software and Telecommunications industry. 🎉We know that trust is earned, not given. So we want to take a moment to thank everyone in the Docusign Community for sharing your insights, asking the hard questions, and helping Docusign continuously improve the way agreements get done.🔍 Quick takeaways: This recognition is based on a combination of surveys, customer feedback, and public sentiment. The ranking was informed by input from 25,000+ U.S. residents and analysis of social sentiment. Docusign's IAM (Intelligent Agreement Management) platform is designed with security and transp

Creating agreements shouldn’t involve copying templates, chasing down data, or hoping compliance hasn’t changed. With the new Agreement Preparation feature in Docusign IAM, there’s now a faster, smarter way to prepare agreements that are built right the first time.This new capability is purpose-built to help you create accurate, compliant, and on-brand agreements in record time—whether you’re in Sales, Legal, Procurement, or HR.✍️ Key takeaways: Customizable templates that evolve with your needs: Easily create and update templates using a no-code interface, then automatically apply those changes to every n

Agreements aren’t just about getting to signed. They’re about what happens next. Renewal terms. Payment deadlines. Compliance commitments. When obligation tracking is manual or disconnected, it’s easy to miss a contractual obligation that costs your business time, money, or trust.That’s where Obligation Management in Docusign IAM comes in. It brings intelligence and structure to post-signature workflows so you’re not stuck chasing key commitment deadlines, combing through contracts, or updating spreadsheets.🔎 Key takeaways: Know what’s due when: Docusign Iris automatically extracts renewal, payment, and termination obligations from your contracts so you can track and act on what matters.

Managing complex agreements shouldn’t feel like a game of digital ping-pong. But for many organizations and their customers, it does. Scattered emails, redundant data entry, and slow handoffs create frustration, delays, and drop-offs.Workspaces changes that. It’s a new way to manage multi-step agreements, bringing every person, document, and task into one centralized hub so nothing gets lost in the shuffle.Think of Workspaces as your command center for collaboration, whether you’re onboarding customers, signing new contracts, or coordinating cross-functional reviews. Less back-and-forth, more forward momentum.✨ Key takeaways:

Docusign has introduced a new app for Microsoft Intune, designed to securely manage agreements on the go for mobile users. Available in the iOS App Store and Google Play, this app integrates Docusign’s eSignature capabilities with Microsoft’s enterprise-grade mobile device and application management, enabling professionals to securely send, sign, and manage documents from any location.Key benefits of Docusign for Intune: Enhanced security: Intune's mobile application management allows companies to enforce security policies, ensuring documents are managed securely on personal and company devices.

Notarization is essential for many agreements, but the traditional process can be a major headache—think chasing down a notary, scheduling conflicts, and endless back-and-forth just to get a signature. We’ve all been there.That’s why we’re excited to share how Docusign Notary On-Demand makes remote notarization seamless. Plus it can be easily added to the Intelligent Agreement Management (IAM) platform through a simple integration. With Notary On-Demand, you can:  Connect to a notary 24/7: No need to wait for business hours or manage an in-house notary pool. 

We’re excited to announce that agreement sets are now available across all IAM-supported plans, everywhere Navigator is available. This new feature helps you logically group agreements—such as HR documents, contracts up for renewal, or procurement agreements—and manage access to these sets with ease.Why agreement sets?Until now, contract managers could either manage all agreements in a repository or share them one by one. But when you’re dealing with thousands of agreements, that can be tricky. With agreement sets, you can create different collections of agreements, each with their own access levels for users and groups.

Collaborating on agreements just got a lot simpler. This Docusign blog explores how the new Google Docs integration for Docusign CLM transforms the agreement review process, enabling teams to collaborate more efficiently across systems. With this integration, legal, sales, procurement, and finance teams can work where they’re most comfortable—whether it’s in Google Docs or Docusign CLM—and keep feedback, edits, and tasks synchronized seamlessly. This is the next step in extending CLM into the everyday workflows that power cross-functional collaboration.✍️ Key takeaways:

Docusign 2024 Release 3 is here, packed with powerful new capabilities that will help you capture more hidden business value in your agreements across their entire lifecycle—from generating agreements, to committing in a trusted way, to building integrations that span the entire process.In this release, Docusign introduces features like AI-Assisted Review in Microsoft Word, a beta for centralized template management, and updates to the Identity Wallet for repeat signers. Whether you're a contract manager, developer, or signer, these updates empower you to do more faster.✍️ Key takeaways of the release: Streamline contract