What's new at Docusign

If your agreements require a higher level of identity assurance (think government standards or high-stakes transactions), there’s a new way to do that in Docusign that doesn’t add friction for your signers.We’re excited to announce the launch of Docusign ID Verification for IAL2 Compliance, our new configuration designed to meet NIST’s IAL2 standard.What’s IAL2?It’s a U.S. government-recognized standard (from NIST) for verifying someone’s digital identity with a high degree of confidence. It’s commonly used in regulated industries and public-sector workflows where identity fraud prevention is critical. What this means for youWith IAL2-compliant verification, you can:Strengthen identity assurance in digital transactions Mitigate identity fraud and risk Support audit and compliance requirements Build trust with signers and stakeholdersHow it works in DocusignThrough our partnerships with CLEAR and ID.me, your recipients can easily verify their identity by logging into an existing account

We’re excited to share that the Docusign Intelligent Agreement Management (IAM) platform will soon connect directly with ChatGPT—making it easier than ever for users and AI agents to create and analyze agreements without any context switching. With the new integration, you’ll be able to ask ChatGPT to handle tasks using your existing Docusign templates and workflows. For example:“Draft a residential lease for a one-year house rental in Dallas using our standard template. Monthly rent $2,000.” “Create a purchase order for ten 50-pound bags of flour from our supplier and send it for signature.” "Find all vendor contracts over $10,000 that expire in the next 90 days and draft a letter of intent to renegotiate them."This connection is built using the Model Context Protocol (MCP), an open standard that lets developers securely connect tools like ChatGPT with enterprise systems. With the Docusign connector, you’ll be able to work with your agreements safely and in context, backed by the same

We're thrilled to announce the beta program for Document Templates, a new experience designed to streamline how you create and manage documents within Docusign and IAM.What are Document Templates?Document Templates provide a centralized repository to create and manage documents used within Docusign and IAM, saving time and ensuring compliance. Key highlights:✅ Simplify document management: Create reusable templates for frequently used documents, so you never have to start from scratch again.✅ Centralized updates: Update boilerplate language in one place and have those updates reflected across all documents using that template.✅ Enhanced visibility: Easily identify which eSignature envelope templates include the same document for seamless updates.Want Early Access?Join the beta program for a chance to experience Document Templates before the official release and share your feedback directly with our Product team.👇 Comment below with any questions!  

Docusign is expanding Navigator into the world of Human Resources, and we’re looking for HR professionals to gain early access and help shape its future capabilities. Limited beta spots available: join the Beta today! What is Navigator for HR? Navigator for HR gives you a single view of your employee agreements. That means no more siloed systems or manual reviews.You’ll get:Real-time compliance visibility across your org and at the employee level AI-powered clause detection to flag missing or unusual terms Automated tracking for obligations, renewals, and deadlines Simplified onboarding with integrated document managementWhat you’ll get as a beta participantEarly access in your Docusign Production account Personalized 1:1 onboarding A direct line to share feedback and influence developmentHow to joinIf you manage employee agreements or oversee HR operations, we’d love you to join the beta so you can share your perspective. Spots are limited, and we’ll confirm participation via email on

We’re excited to announce a major milestone: the Docusign Intelligent Agreement Management (IAM) platform is now FedRAMP-Moderate Authorized.This means federal agencies can now use IAM platform to modernize agreement processes with the security and compliance they require. And the IAM platform is on track for GovRAMP authorization, extending IAM’s value to state and local governments.  What this means for government agenciesWith the IAM platform, agencies can:🚀 Modernize the constituent experience with digital-first, self-service applications ⚡ Automate agreement operations like signing, routing, and filing to reduce delays 🔒 Securely centralize data and surface real-time insights while maintaining transparency and complianceThis helps agencies streamline operations and reallocate resources to focus on more impactful public service workDocusign IAM platform brings together trusted tools you already know (like eSignature) with powerful new capabilities including Maestro for workflow a

We’re excited to share that a new pre-built Maestro workflow template is now available to help UK businesses meet their Right to Work check obligations.By law, every employer across the UK and Northern Ireland must complete these checks. Depending on the candidate’s citizenship and documents, they can often be done digitally.This new template, powered by Docusign’s Intelligent Agreement Management (IAM) platform, makes it easier to:✅ Digitally verify UK & Irish passports (and Irish passport cards) via Onfido, a certified digital verification service ✅ Capture and validate Home Office Share Codes for non-UK/non-Irish candidates ✅ Securely store verification results with a full audit trail to support complianceThe result: less manual admin, fewer errors, and a faster, smoother onboarding experience for new hires.What you’ll need to use this workflowAn IAM plan Docusign ID Verification add-on Google Drive connected to your Docusign accountYou can find the template today in the Workflo

If you're using Microsoft Power Automate to manage your agreement workflows, there's a lot to get excited about. New features are here that give you more control, speed, and flexibility when sending documents, gathering approvals, and tracking statuses. Whether you're handling basic agreement flows or orchestrating complex business logic, these updates are all about helping you move faster and smarter.✍️ Key takeaways Build smarter flows with Maestro integration: You can now launch advanced signing workflows using Docusign Maestro directly from Power Automate. This means upstream approvals, document creation, routing, and signing can all be part of one automated flow. Choose your send style: Two new envelope-send actions give you options based on your needs. Use composite templates for complex, multi-document flows or the guided template experience for a quick, intuitive setup with minimal configuration. Scale and track with new tools: Bulk Send lets you deliver personalized envelo

As businesses grow globally, managing agreements across languages can be a major bottleneck. That’s why Docusign is doubling down on multilingual AI, helping you surface insights, speed up reviews, and stay compliant, no matter where (or in what language) you do business.Docusign’s Lead Product Manager for AI Platform recently shared how the company is building global-ready, multilingual AI directly into tools like Navigator and AI-Assisted Review. From hybrid model architecture to regional infrastructure and rigorous governance, it’s all designed to give you speed and control.👉 Read the full blog post✍️ Key takeaways Navigator now supports insights in English, French, and German, with Brazilian Portuguese, Spanish, and Japanese coming soon so teams can extract agreement insights in their native language. AI-Assisted Review is expanding globally, starting with French and German, to help legal and procurement teams review contracts faster and more accurately. A hybrid model approac

AI is transforming how organizations manage agreements, and Docusign is at the forefront of that shift. As teams look to automate manual work, surface key insights faster, and scale operations with less effort, the question of how AI is built—and whose data powers it—matters more than ever.That’s why Docusign’s Chief Product Officer, Dmitri Krakovsky, recently shared how the company is putting customers in the driver’s seat with new AI data sharing controls. These updates give you more transparency and flexibility over whether your anonymized agreement data is used to help improve Docusign’s AI tools.👉 Read the full blog post✍️ Key takeaways You now have in-product control (via AI Data Controls) over whether your agreement data is used to help train Docusign’s AI models. Data is only used if it’s anonymized and you’ve consented either contractually or through in-app settings. Sharing data can help improve AI experiences for you and others, especially in specific use cases like pro

Getting help just got easier! Starting in March 2025, you’ll be able to submit a support case directly from eSignature, Maestro, Navigator, App Center, and Docusign Admin without leaving the product.This new feature will save you time by automatically adding important information to your support case. This means you get the help you need right when needed, with no extra effort.Learn more about contacting the Docusign Support Center:✅ Check out this step-by-step guide + video on how to open a support case ✅ Explore 1,000+ self-serve resources in the Docusign Support Center Let us know if you have any questions in the comments👇

Big news—2025 Release 1 is here. This major update to the Intelligent Agreement Management (IAM) platform is all about helping you work smarter, move faster, and uncover deeper insights from your agreements. With powerful new features—from collaborative agreement creation to AI-assisted extractions and deeper integrations—this release is designed to eliminate inefficiencies and unlock new opportunities across the entire agreement lifecycle.✍️ Key takeaways: Work smarter, not harder: Save time and simplify complex workflows with new tools like Workspaces, Agreement Prep, and the beta launch of Agreement Desk. Use AI to drive real impact: The new AI engine, Docusign Iris, helps you extract agreement data at scale, manage obligations automatically, and gain insights across the agreement lifecycle. Reach signers faster: Use multi-channel delivery via SMS and WhatsApp to keep participants in the loop and reduce delays throughout the agreement process. Make your systems work harder for

Managing agreements shouldn’t feel like chasing status updates or drowning in an inbox full of requests. But for many teams, it does. The cost of that is real: lost time, delayed deals, and frustrated colleagues.That’s where Agreement Desk comes in. This new feature in Docusign IAM—with limited availability in August 2025— is a central platform to intake, collaborate on, and finalize agreements. Think of it as your control center for agreements: from initial intake to AI-assisted review, negotiation, and approvals, all in one dashboard. Everyone stays informed, nothing falls through the cracks, and deals move faster.✍️ Key takeaways: A simpler way to intake requests: Say goodbye to scattered submissions. Turn inbound emails or form submissions into trackable tasks automatically.  Real-time collaboration, all in one place: Redlines, comments, and version control are all centralized, so teams and stakeholders can review, edit, and approve faster with full transparency. Accelerated re

We recently learned that for the second year in a row, Newsweek named Docusign the #1 Most Trustworthy Company in the Software and Telecommunications industry. 🎉We know that trust is earned, not given. So we want to take a moment to thank everyone in the Docusign Community for sharing your insights, asking the hard questions, and helping Docusign continuously improve the way agreements get done.🔍 Quick takeaways: This recognition is based on a combination of surveys, customer feedback, and public sentiment. The ranking was informed by input from 25,000+ U.S. residents and analysis of social sentiment. Docusign's IAM (Intelligent Agreement Management) platform is designed with security and transparency at its core. Features like AES 256-bit encryption, multi-factor authentication, tamper-proof seals, and audit trails help protect the integrity of your agreements. Docusign is ISO 27001 certified, SSAE 16, SOC 1 Type 2, SOC 2 Type 2 certified, PCI DSS compliant, and authorized at

Creating agreements shouldn’t involve copying templates, chasing down data, or hoping compliance hasn’t changed. With the new Agreement Preparation feature in Docusign IAM, there’s now a faster, smarter way to prepare agreements that are built right the first time.This new capability is purpose-built to help you create accurate, compliant, and on-brand agreements in record time—whether you’re in Sales, Legal, Procurement, or HR.✍️ Key takeaways: Customizable templates that evolve with your needs: Easily create and update templates using a no-code interface, then automatically apply those changes to every new agreement—no more repetitive edits or outdated language. AI field detection and auto-fill: Agreement Preparation recognizes what kind of contract you’re working on and suggests relevant fields and clauses, speeding up generation and reducing human error. It keeps data connected and agreements consistent: Ensure every agreement pulls the right data from the right system (Salesfo

Agreements aren’t just about getting to signed. They’re about what happens next. Renewal terms. Payment deadlines. Compliance commitments. When obligation tracking is manual or disconnected, it’s easy to miss a contractual obligation that costs your business time, money, or trust.That’s where Obligation Management in Docusign IAM comes in. It brings intelligence and structure to post-signature workflows so you’re not stuck chasing key commitment deadlines, combing through contracts, or updating spreadsheets.🔎 Key takeaways: Know what’s due when: Docusign Iris automatically extracts renewal, payment, and termination obligations from your contracts so you can track and act on what matters. Never miss a milestone: Set up rules-based notifications and generate custom reports to stay ahead of upcoming commitments. Assign tasks and drive accountability: Turn key obligations into trackable tasks. Assign owners, monitor progress, and ensure nothing falls through the cracks. Replace scat

Managing complex agreements shouldn’t feel like a game of digital ping-pong. But for many organizations and their customers, it does. Scattered emails, redundant data entry, and slow handoffs create frustration, delays, and drop-offs.Workspaces changes that. It’s a new way to manage multi-step agreements, bringing every person, document, and task into one centralized hub so nothing gets lost in the shuffle.Think of Workspaces as your command center for collaboration, whether you’re onboarding customers, signing new contracts, or coordinating cross-functional reviews. Less back-and-forth, more forward momentum.✨ Key takeaways: One shared space, everyone aligned: Instead of scattered email threads and siloed steps, teams and customers work together in a single Workspace. Everyone knows what needs to happen, who’s responsible, and where things stand. Speed without the scramble: With clear visibility into tasks and owners, teams can quickly unblock delays and move agreements forward. No

Docusign has introduced a new app for Microsoft Intune, designed to securely manage agreements on the go for mobile users. Available in the iOS App Store and Google Play, this app integrates Docusign’s eSignature capabilities with Microsoft’s enterprise-grade mobile device and application management, enabling professionals to securely send, sign, and manage documents from any location.Key benefits of Docusign for Intune: Enhanced security: Intune's mobile application management allows companies to enforce security policies, ensuring documents are managed securely on personal and company devices. Mobile productivity: Employees can sign and send agreements directly from their mobile devices, supporting agile, remote work without sacrificing security. Microsoft integration: Seamless compatibility with Microsoft 365 means employees can access Docusign without leaving familiar apps like Word and Outlook. Compliance control: Intune’s built-in policies and remote wipe capabilities prote

Notarization is essential for many agreements, but the traditional process can be a major headache—think chasing down a notary, scheduling conflicts, and endless back-and-forth just to get a signature. We’ve all been there.That’s why we’re excited to share how Docusign Notary On-Demand makes remote notarization seamless. Plus it can be easily added to the Intelligent Agreement Management (IAM) platform through a simple integration. With Notary On-Demand, you can:  Connect to a notary 24/7: No need to wait for business hours or manage an in-house notary pool.  Ensure security with built-in ID verification: Protect against fraud with advanced authentication and digital audit trails.  Speed up agreements: Reduce bottlenecks by allowing signers to complete notarization on their own schedule, from anywhere. 💡 How does it work? Notary On-Demand taps into a licensed network of 30,000+ notaries, making it easy for your signers to connect in under a minute on average. The process is fully

We’re excited to announce that agreement sets are now available across all IAM-supported plans, everywhere Navigator is available. This new feature helps you logically group agreements—such as HR documents, contracts up for renewal, or procurement agreements—and manage access to these sets with ease.Why agreement sets?Until now, contract managers could either manage all agreements in a repository or share them one by one. But when you’re dealing with thousands of agreements, that can be tricky. With agreement sets, you can create different collections of agreements, each with their own access levels for users and groups.With agreement sets, contract managers can now:  Filter agreements based on attributes or manually select them Group agreements into named sets Assign access in bulk to users and groups How it worksAgreement sets function similarly to folders but with added flexibility: An agreement can belong to multiple sets (unlike traditional folders, which only allow one locati

Collaborating on agreements just got a lot simpler. This Docusign blog explores how the new Google Docs integration for Docusign CLM transforms the agreement review process, enabling teams to collaborate more efficiently across systems. With this integration, legal, sales, procurement, and finance teams can work where they’re most comfortable—whether it’s in Google Docs or Docusign CLM—and keep feedback, edits, and tasks synchronized seamlessly. This is the next step in extending CLM into the everyday workflows that power cross-functional collaboration.✍️ Key takeaways: Streamlined agreement collaboration: Teams can collaborate on agreements in their preferred tools, with feedback, edits, and tasks automatically synced across Google Docs and Docusign CLM. Improved visibility and version control: The integration ensures that only one version of an agreement is edited at a time, with all updates captured and saved in both systems. Enhanced efficiency: Cross-functional teams no longer

Docusign 2024 Release 3 is here, packed with powerful new capabilities that will help you capture more hidden business value in your agreements across their entire lifecycle—from generating agreements, to committing in a trusted way, to building integrations that span the entire process.In this release, Docusign introduces features like AI-Assisted Review in Microsoft Word, a beta for centralized template management, and updates to the Identity Wallet for repeat signers. Whether you're a contract manager, developer, or signer, these updates empower you to do more faster.✍️ Key takeaways of the release: Streamline contract review processes: Use AI-Assisted Review* in Microsoft Word to automate contract review, generate clauses, and answer contract-related questions in CLM. (*US only.) Simplify forms management: Advanced Web Forms now feature document exclusion rules and multi-party data collection, reducing the need for separate forms. Enhance workflows with developer tools: Build s

This Docusign blog explores how AI-Assisted Review is transforming contract review and negotiation. This Microsoft Word add-in for Docusign CLM empowers teams across your organization to streamline processes, reduce bottlenecks, and maintain compliance. The blog post highlights how this tool leverages AI to accelerate contract review and empower more team members to participate in negotiations—without sacrificing legal standards. From automating reviews to answering contract-related questions, this feature is a game-changer for CLM and CLM+ customers in the U.S.✍️ Key TakeawaysStreamlined review processes: AI automates contract reviews, suggesting markups and new clauses aligned with your organization’s playbooks. Empowered teams: Non-legal teams can handle contract reviews effectively, reducing bottlenecks and freeing up legal teams for complex negotiations. Centralized compliance: Standardized playbooks and processes ensure consistency and risk mitigation across growing teams. Faster

Docusign has officially committed to reducing its emissions in line with the Science Based Targets initiative (SBTi) Business Ambition for 1.5°C campaign. By 2030, Docusign plans to reduce its emissions by 50%, with a goal of reaching net-zero emissions by 2050. In this blog, Docusign shares details of its sustainability goals, including targets for emissions reductions across the company’s value chain and supply chain. The post also highlights Docusign’s ongoing efforts to create more sustainable agreements and contribute to environmental protection. Here are some key points of how: Docusign has helped over 1.5 million customers create sustainable agreements by digitizing processes, saving 93 billion sheets of paper (equivalent to 10 million trees) and $3M granted to organizations protecting forests. In 2024, the Docusign Foundation launched a Climate Action Fund to support climate change initiatives. Recent grantees include the Wildlife Conservation Society, the Forest Stewardship Co