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I was sent a envelope to sign with my wife from France, I was able to sign, she coudn’t get verified so wasn’t able to sign , I need to send my signed copies back to the sender in France but are enable because the folder is not complete and  is about to expire . How do I procced . Thank you

Hi @Denis Niez,
The short answer is: contact the sender and explain your situation.
I’ve recorded this quick video for you to give you more context:



Hope this helps,
Sofian Saoudi | Founder @Solusign Consulting - Docusign Partner

Need help with Docusign?
 🌎  www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube 

Hi @Denis Niez,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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