Newcomer

Solved

ASAP

Forum|Forum|2 years ago
June 19, 2024
4 replies
171 views

I need to access a document I signed through docusign before I created an account. Is that possible?

Best answer by Michael.Rave

@M0909397

You can only access that document you signed via the email link that was send to you via email notification from Docusign, e.g. the completion notification, if you did not have an account at that time. Or you could reach out to the sender to request the document directly.

sofian_solusign

Frequent Contributor

Hello there,

The quick answer is no: you don't need to create a DocuSign account to sign documents.

Typically the person who is requesting the signature from you will use your email address, or your mobile phone to send you a DocuSign signing request, and then you'll just open the document and sign it directly from your emails without having to create an account.

Sofian Saoudi,
Founder @Solusign Consulting - Docusign Partner
Need help with Docusign?
🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

We help organizations implement Docusign eSignature

Michael.Rave

Answer

Docusign Employee

@M0909397

You can only access that document you signed via the email link that was send to you via email notification from Docusign, e.g. the completion notification, if you did not have an account at that time. Or you could reach out to the sender to request the document directly.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Pawan Gangwani

Hero

@M0909397

You can only access that document you signed via the email link that was send to you via email notification from Docusign, e.g. the completion notification, if you did not have an account at that time. Or you could reach out to the sender to request the document directly.

@M0909397 No you can not access the document with account that you created now because you signed to document before creating it.
@Michael.Rave mentioned the only way to access the signed document. could not agree more🤗

thanks!

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

A

Alejandro.Ramos

Docusign Employee

Hi @M0909397,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.