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Question

Downloading multiple documents in one envelope as a single pdf

Forum|Forum|2 years ago
June 13, 2024
6 replies
724 views

In the past I have uploaded multiple files into one envelope in docusign, then once signed download them as one pdf. An example is a SOP with multiple forms. Once signed I could download them as one document instead of several. Is this not available anymore?

eSignature

JohnSantos

Guru

@Lensing

When you click on Download on your completed envelope, you should have the option to combine all PDF’s.

Is this not available to you?

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A

AnissaBCore

New Voice

Is this option also available when the completed PDF is emailed out?

JohnSantos

Guru

@AnissaBCore

Yes, if the completed envelope is not sent as an attachment, the recipient has the option to download all documents from one envelope into one single PDF file.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

A

AnissaBCore

New Voice

but when sending it as an attachment to the email, there is no way to make this just send as one file automatically?

JohnSantos

Guru

@AnissaBCore

I don’t believe there is. You best option is to uncheck the Attach documents selection and have the recipients download as one file.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

C

Christopher.Alpizar

Docusign Employee

Hi @Lensing ,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

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