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Newcomer
June 19, 2024
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DocuSign Edits

  • June 19, 2024
  • 2 replies
  • 73 views

Here is our query - we have a company DocuSign account where multiple people will need to sign a document, but occasionally a signer down the line (#3, #4, etc) sees an issue and needs to make an edit to the form - does this cancel the envelop and a new one started? Or is there a way to make the edit at that #3 spot and keep the template going through the work chain, while informing the previous signers that an edit was made?

Best answer by JohnSantos

@ncarter 

It really depends on what kind of change it is.   If the change is on the document where a previous recipient has singed, then the document would be locked for changes.   You would need to start with a different envelope and void the current one.  

If you find that keeps happening on your workflow, you might want to consider adding Collaboration to your most changed fields.

 

2 replies

JohnSantos
Guru
Guru
June 19, 2024

@ncarter 

It really depends on what kind of change it is.   If the change is on the document where a previous recipient has singed, then the document would be locked for changes.   You would need to start with a different envelope and void the current one.  

If you find that keeps happening on your workflow, you might want to consider adding Collaboration to your most changed fields.

 

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Docusign Employee
July 3, 2024

Hello @ncarter ,


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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!