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Newcomer
June 20, 2024
Question

Send a document to previous signing step

  • June 20, 2024
  • 2 replies
  • 121 views

Hi,

we set up a template that need 10 people to fill the document and sign one after one.
The last person check if all the document is correct and if it is not the person that made the mistake need to correct that and move on again.

My problem is that i can only see the option that if something is incorrect you can decline the sign but you have to start the envelope from the beginning.

Is possible to decline and re-send the document to a previous signing step and not re-do all the document?

KR,
Giacomo.

    2 replies

    JohnSantos
    Guru
    Guru
    June 20, 2024

    @giacomo.razio 

    The Decline option will void the envelope and you will need to send another envelope.  You might want to use Collaboration for the fields that need to be filled out and reviewed after. 

     

    Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
    Docusign Employee
    July 4, 2024

    Hello @giacomo.razio ,


    If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


    Best regards,

    Nathaly | Docusign Community Moderator
    "Select as Best" below if you find the answer a valid solution to your issue!