eSignature

We are new to DocuSign, and I’m experiencing some difficulties setting up a template for our lease agreement. The agreement contains several fields that need to be pre‑filled before it is sent to the CFO for review. After the CFO’s review, the document will then be sent to the customer, before being returned to the CFO for countersignature. Once all parties have completed their sections, I should receive the fully executed documents.I’m having trouble configuring the template to allow for this pre‑fill stage, as well as assigning the appropriate fields for initials and signatures required from both the CFO and the customer.Could you please assist? I’ve attached the lease agreement, and all areas highlighted in yellow require pre‑fill.Thank you.

After sending an envelope I realized one of the email addresses is incorrect. When in the agreements tab while the document is in progress and no one has signed the “correct” option was always in the dropdown menu to select and would let me update an address and resend, however it is no longer listed in the menu of choices. Help sources say this feature exists.  I’ve tried logging out and signing in again and a different browser. Has anyone else had this issue?

I'm getting this error:Error uploading CO ALF SIGN 09 15 23.pdf: DOCUMENTS_EDITOR:UNSUPPORTED_PDF_CONTENTIn the past I have used DocuSign and now want to come back but all my “old” pdf’s no longer are allowed to be uploaded and give an error. I have tried flattening the layers but there were not layers to begin with. So basically, like from 2023 ro now these are the same pdf i used in the past? attached is an example/ 

When I open the completed document I do not see a signature.  I also need to forward this document to 3 people once it is signed.

Hi there,can a recipient of a 40 pages documents stamp one page and that stamp automatically appear in the rest of the document as if i had click it?i am aware of the feature autoplace to place stamps or signature fields automatically in the entire document but here i am referring at the recipient who receives the document and needs to either use stamp or his signature in every page of the document. can it be done only in one page and replicate in the rest? is there any way around it to make it faster/quicker?thanks in advance

We use a docx file as template document, because docx file is only supported file extension with customized fields. When signature is completed, the document is shown as *.docx.pdf. Is there a way the completed document shown only as *.pdf?  

I created a document in docusing. I am sending in an offer for my buyers to purchase a property. I have already SIGNED the document in one place. Before sending out to a client, I need to make a few changes. How do I make those changes? 

My recipient is saying he is not getting the outgoing DocuSign email, it is not in his inbox or spam folder.  Can I send him a direct link to the document from my regular email?

Working on automating contract templates. Some elements may or may not be displayed due to the person’s hiring status. For instance, if Variable A = {Class 1}, we need to hide clause 2 in our document and all subsequent numbers must be adjusted. The best way to handle auto-numbering is to establish a list, but the conditions function does not allow this. Has the community found any workarounds? While I understand the solution might be “create a contract template for each iteration/combination,” I really don’t want to create or maintain 81 different templates for 1 of our 6 entities. Conditional logic should be designed to solve this. Cheers! 

Hiya I have a health and safety document that needs to be signed by 13 people. This has been received by 6 people but the other 7 people have said they have not received any emails from docusign - they have checked their junk mail also and nothing in there.I have tried re sending but still no luck, looking at the document is says waiting above the emails that are not receiving the document

Recent “enhancement” has eliminated my DocuSign Dashboard on the Home page - I now get a screen about sending envelopes.  I don’t send envelopes, but receive them for signature and keep track of those signatures coming after mine.  This was conveniently seen on the Home page dashboard, but is now missing.  How do I get that back? 

I sent an envelope and one of the recipients email address was incorrect. The other recipient had already signed. Can I change that email address on the app? 

Need instructions on how I can setup data fields on a document that requires the sender to complete before the documents is sent to the recipients.

I am generating a PDF that prints values into text fields on the PDF. One of the values that prints is being used as an anchor string for a required signature. The string is as follows: /required_buyer_signature/I then flatten the PDF and send it to docusign to obtain signatures. However, docusign is unable to detect the anchor string. When I open the pdf that is generated in adobe reader and use adobe’s search functionality to search for “/required_buyer_signature/”, it’s able to find the string (see screenshot below). Is there any reason why docusign is not able to detect the anchor string?NOTE: when i change the anchor string to something that is on the PDF document itself (e.g. “By signing below”), meaning the value is not dynamically generated, then docusign is able to find the anchor string and places the signature tab over that string. So I’ve narrowed the issue down to docusign not detecting dynamically generated values that print inside a PDF text box, but I assumed flattening

I cant seem to sign my own documents.  When press on start, docusign automatically “send an envelope”.  When I selected myself as only signer, it still have "add fields” as next step instead of the "sign” button.   Please advice, thanks.  

I have been having trouble with multiple and single signatory fields disappearing and not populating. I have spent hours trying to redo them I ended up sending just to the first recipient and the fields did not even appear?? What is going on??

How do I add pages to an already established Template/ Envelope? 

Docusign  Why have you made it so difficult to report fraud. I have had to sign up to an account and now am forced here.  After signing up to an account I find I can’t delete the account.   Please provide a support phone number that I can call to resolve what appears a fraud attempt.  Thank you  

Is there a way to select all completed docs in inbox? Attached see an example

Hello, I'm looking for a solution to create a template for an envelope. Being a beginner in the use of the Docusign tool, I haven't managed to do what I need.I regularly have envelopes signed, in which I have to enter 2 contracts whose contact details, rates and signatories are changed each time a new envelope is created. The signatories of both contracts are the same for the same envelope.When I create my template, with my two documents and the various elements to be completed and signed, everything goes smoothly. However, when I use the template for signing, it only applies to the first document and not to the second, which also makes up the envelope. I tried a number of different ways:- Creation directly from my template tab- Creation with automatic template detection- Creation and manual addition of the templateBut each time, only my first document benefits from what is defined by my two document template. Would you have a solution or a trick to rectify this, please? Thank you in a