Skip to main content
arrow-left Back to Docusign.com
Solved

Hi there. Can be deactivated or grey out the name field in the docusign platform?

  • February 23, 2026
  • 2 replies
  • 46 views
S
Active Voice
Forum|alt.badge.img+1

Hi there.  Can be deactivated or grey out the name field in the docusign platform? Thanks

Best answer by marco.tanglao

Hello ​@susa,

Thank you for reaching out here in Docusign Community.

No, it cannot be disabled. This is a required element when sending an envelope.

If you found the provided response to be a useful solution to your question, please hit like and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

2 replies

M
Community Moderator
Forum|alt.badge.img+12
  • marco.tanglaoCommunity Moderator
  • Community Moderator
  • Answer
  • February 24, 2026

Hello ​@susa,

Thank you for reaching out here in Docusign Community.

No, it cannot be disabled. This is a required element when sending an envelope.

If you found the provided response to be a useful solution to your question, please hit like and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

M
Community Moderator
Forum|alt.badge.img+12
  • marco.tanglaoCommunity Moderator
  • Community Moderator
  • March 3, 2026

Hello ​@susa,

I hope you are doing well. 

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

If you found my response to be a useful solution to your question, could you please click the like and "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,
Marco | Docusign Community Moderator

Code of ConductAccessibility statement

Docusign Community

Code of Conduct