Back to Docusign.com
Our Copy Envelope option is suddenly missing from any Agreements in Shared Access. It is still selected in Admin.
It seems I can copy a Completed or Voided envelope that I sent, but nothing else. Is that the way this is set up now?
- Community Moderator
Hello
May you please review the shared access permissions? When someone is viewing agreements through shared access, they need to have the “Allow to Send” permission for the Copy button to show up. If they only have Edit or Manage permissions, the Copy option won’t appear. For reference:
Review Your Shared Access Permissions
Let us know if you have questions—we've got you!
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Community Moderator
Hello
How are you? We'd like to know if my previous response addressed your questions. If so, we hope you could consider selecting it as Best Answer ✅," so others can find it too.
Otherwise, if you still require further assistance, please don't hesitate to let us know. We are always happy to help!
Sincerely,
Melanie | Docusign Community Moderator
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.