eSignature

Is it possible to create a DocuSign with not requiring a signature but just have the client confirm receipt that they received the document?

The 21 CFR Part 11 eSignature requires more space on a document to prevent text overlap with other document text and multiple signatures. Are there any specifications on the amount of space required (height and width) and how to align the placement of 21 CFR Part 11 signatures when sending an envelope? 

Hello, We use DocuSign eSignature and I would like to add a password to a template so senders don’t have the ability to edit the template but still send.There are instructions that state to use Advanced Options when editing the template under Password section.When I click on Advanced Options, there is no Password section for me to add a password to the template. I am the Admin and wanted to know is a setting or something I need to do to account settings to allow this functionality?Thank you. 

I attempted to sign the document using Docusign, but the signature process was not completed well.To provide detailed information about the situation, I have arranged screenshots as follows.I also asked the company's Service team, but I only received the following response.“Please be advised that as per Access team you have DocuSign access” Is there a solution to this problem?  I selected the signing reason and clicked ‘sign’ button click continue button A new popup appears and Input email address and passwordA new popup appears and then click close Despite clicking "close" at step 4, authentication is still in progress. Click ‘x’ or ‘cancel’ button Repeat the sign process Thank you.

Account no longer storing docs sent to me and will not allow me to sign my own created documents without using email link.

Hey everyone! My company is switching over from DocHub to DocuSign and would like to transfer all of our signed documents. I cannot figure out how to add our documents to DocuSign without going through the motions of setting up a signature request.  Surely someone else has done this before, right? :)

Hi All,May I kindly ask you if audit trail summary is something required to be included in the FE contracts when electronically signed? is there such a requirement for the contract when signed through DocuSign to be consider valid?Many thanks!

I have a link stored on opportunity in a field the link would be unique for each opportunity. I want to send this link to customers on which they can click and go the link.

Students submit “petitions” through DocuSign from our website. Once they have submitted the petition, they do not receive an email from DocuSign saying that they have submitted the form nor does it appear in their homepage dashboard. The only option they have once they have submitted the form is to save a PDF version. Is there a way for DocuSign to send the student an acknowledgement of the form being submitted with a link to how to see it again in DocuSign?

I’m getting this message.. the doc wont go out for signing. Please help and thank you.to send, you must complete the 1 pre-fill fields with sender permission

Hello,I have a question regarding the QES signature type. Only a certain group of people should be able to use the QES. It should be forbidden for all other users. How can I set this? Thank you.

Can you correct an envelope after the client submits/completes it or do you have to void it and send another envelope?

Has anyone experienced that the count of items for 'action required' on the dashboard is different than the number of items displaying in the 'Action Required' view? In the past when I have seen this, it has resolved itself overnight. But I have a user who is telling me that it has been incorrect for "a while". I'm not exactly sure how long that is, but definitely more than an overnight refresh/update. Thank you.Susan

Whenever we receive email from DocuSign for signature, it has following text: IcertisAPI via DocuSign Test <dse_demo@docusign.net> Note: ABC is company name. DocuSign is integrated with this company name for ESignature.Question - Is there a way to modify the text ‘IcertisAPI via DocuSign’ into a text which user/customer wants. 

Hi, We want to build an internal website to manage documents and envelopes, and we’ll using Docusign API with it app. But I want to ask something about price-tier. Can anyone help me? 

Hello, I've always been able to set Reminders in Advance Options, but as of today that settings is disabled (greyed).Is there a way to enable it again?Thanks,Javier

We sometimes have documents that follow a workflow, i.e. someone initiates the document, the first colleague signs it, the next colleague fills something out in the document to be signed and also signs it, the third colleague fills something out in the document and also signs it.How can this be mapped with DocuSign?A document that has been sent for signature can no longer be changed.Do I then have to take the detour that the second colleague downloads the document, makes his changes and sends it to the third colleague for signature, who in turn downloads the document, adds his changes and signs it? And another question was whether I can see somewhere in the certificate which documents an envelope contains.Translated with DeepL.com (free version)

Is there a way to give a dropdown menu of recipient options on a powerform?I want to include in the template a list of options for the signee to choose from to send it to next.Example - I click the link for a power form, fill in my information and then choose from a list of people to send it to next. 

How can I remove the “DRAFT” watermark from document? 

I have a trial and im unable to upload the document i need. Its an open text word document. A message saying unsupported document keeps coming up. 

My Docusign is completely empty!Anyone know what may have happened? Nina

Hi Docusign Community, My inbox is absolutely empty and none of the previously singed documents showing up. Very frustrating for me. Anyone else experiencing this? Is it a known issue or incident already ? 

I misspelled my middle name on a document and didn’t catch it until after selecting next, now, I keep getting sent to the signature page and can’t correct the spelling. What do I do?

I’m sure this has been asked but I couldn’t find an answer so I apologize. Does a draft count against my plan’s envelope limit if I never send it?

We sometimes have documents that follow a workflow, i.e. someone initiates the document, the first colleague signs it, the next colleague fills something out in the document to be signed and also signs it, the third colleague fills something out in the document and also signs it.How can this be mapped with DocuSign?A document that has been sent for signature can no longer be changed.Do I then have to take the detour that the second colleague downloads the document, makes his changes and sends it to the third colleague for signature, who in turn downloads the document, adds his changes and signs it? And another question was whether I can see somewhere in the certificate which documents an envelope contains.