Hello @Jyoti, 

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you have some queries about using two email addresses for a company and on how to change the account email address.

To clarify, do you want two different emails for the same user in the same account or different emails for two different users in the same account?

To change your email address in your DocuSign account, go to your profile image and select Manage Profile. Update your email address in the My Profile site. Use the new address to log in to DocuSign eSignature.

You can find your new address in various locations such as the DocuSign eSignature Home page, My Preferences General settings, and your My Profile site. 

To update your email address, go to My Profile Information, select UPDATE in the Email Address section, and authenticate if necessary. Enter your new email address, click SEND CODE, and check your new address for a confirmation email with a verification code.

More information at Change Your Email Address.

An administrator can change a user's email address by implementing Single Sign-On (SSO) or by following a workaround. If SSO is enabled, the administrator can set it up to have more control over user email updates. If SSO is not implemented, the administrator can close the existing user, create a new user, and transfer envelopes. Administrators can also use bulk actions to update multiple user email addresses by uploading a CSV file.

More information at How can an administrator change a user's email address?

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Jyoti,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.