Hi,

Thank you for reaching out here in the DocuSign Community.  

I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:

*Each recipient has been assigned a different name.

*Each recipient has been assigned a different position in the signing order.

For more details on how to set a signing order, see:

Set a Signing Order

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

I was able to do this for the past several years, but now it only lets the first signer's signature be used on both signers lines.  It has happened the last 2 times I've tried using the same email for two signers and I've doubled checked the names and signing orders.  Something is glitching and I am not able to reach customer service.