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Is it possible to have multiple signers with one email?

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C

Community ExpertAnswer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:

*Each recipient has been assigned a different name.

*Each recipient has been assigned a different position in the signing order.

For more details on how to set a signing order, see:

Set a Signing Order

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C

Community Expert

Answer

Docusign Employee

Hi,

Thank you for reaching out here in the DocuSign Community.

I appreciate you sharing your concern. You can use the same email for 2 recipients under the following circumstances:

*Each recipient has been assigned a different name.

*Each recipient has been assigned a different position in the signing order.

For more details on how to set a signing order, see:

Set a Signing Order

Feel free to let us know if you need further assistance with this.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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M

Ms.B

Newcomer

I was able to do this for the past several years, but now it only lets the first signer's signature be used on both signers lines. It has happened the last 2 times I've tried using the same email for two signers and I've doubled checked the names and signing orders. Something is glitching and I am not able to reach customer service.

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.