@DBar The DocuSign Frame is a feature that can be enabled or disabled on an Account level basis by any of your DocuSign Account Admins. It is possible that it was turned off and then turned on or vice versa at some point. I can say this was a DocuSign product feature 4 years ago but I cannot tell you whether your account had it enabled or not but if you see the Frame on new envelopes and not older 4 year ago envelopes then I would assume it was enabled at some point. Here is an article that reviews the purpose of the frame and where the setting can be found….
https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=yqs1583277358930.html&_LANG=enus
There are of course a variety of other items to confirm validity including the envelope history and certificate of completion.
Hi @DBar,
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Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.