eSignature

Hi AllI am hoping you can help me.I have created multiple documents that need signatures - but each one of the document requires a certificate of completion to be available at the end of each document.Can I upload all documents simultaneously and sign them all at the same time (saving myself some time) and then download all documents, but with each document being merged with a certificate of completion?So far, I can only sign them all at the same time but only one certitifcate of completion appears...and not at the end of each individual document.Any tips would be incredibly appreciated!Kind regardsCristiana

Everyone can see everyone else’s templates the moment a template is created, even if a mistake. How do we ensure templates are not shared with everyone unless we mean them to be? Is there a way to do this on the account level and not on the individual user level, e.g. to force users to declare who they are sharing with, or the template isn’t shared with anyone, e.g. to default to no one shares with anyone unless they affirmatively select for that template to be shared and say who with? 

I sent a document just with the signature (first page). I didn't sent the second page with the informations about the signature (date and hour, for example). Is my signature still valid?

How can I get copies of the documents I’ve signed? 

Hi all,I recently sent out an envelope for 7 people to sign. 6 people signed just fine, and I’d like to keep their signatures. I just found out that 1 person is “technologically challenged” and would like the document mailed to him to sign. How do I keep the 6 signatures I have and remove the “in process” watermark from the document?Thanks!

Document stays grey for the receiver

Where are my prior signed historic documents that I may review?

Would I be able to send to one signer and after they sign it to someone else to sign so we have both signers on the same document?

Being new to DocuSign, my company is getting electronic signatures from other vendors, the following question came up and I thought I would ask the community.  Let me know what you think.  My initial answer to them is yes, we should be ok.  Thanks should we expect all electronic signature providers (e.g. Adobe) to have something similar to a Certificate of Completion?  It’s my understanding we can accept electronic signatures that we did not originate as long as we have that Certificate.

Hi Dear Colleagues,I recalled an envelope; however, reminders are sent regularly to the signers by the systems. How can I prevent reminders for signers? I don’t need this document anymore but the signers receive the reminder. (Or I could not achieve recall properly :( ) Thanks.

A client sent a document for me to fill out and sign. There are 4 columns with 4 fields across (left to right) each column. There is a red line around the 4 boxes in the top fields. The fields below this do not have the red lines around them. It I fill out these fields, sign the form and try to send it takes me to the fields hilighted in red as an error. I cannot get the red lines to go away. BTW the red lines around these boxes are present when I first open the link and have not started to fill it out. No other fields have the red lines.  

I can't open my documentError message:451 Unavailable For Legal Reasons: The requested resource is unavailable due to legal reasons.What happened to my document? It's just a normal document for my online store project.

I just signed a DocuSign document and wanted to view/print/save a copy.  The instructions said to log into my account.  I logged in and was immediately presented with a dialog stating “Account Error, Sorry, there was a problem loading your account features. Please contact DocuSign Support for assistance.”.  I see no easy way to do that, so I am asking for help from the community. Thanks, Scott

How to sign

In the envelope history, under the User column, the user information includes api or web with the user’s IP address. I’ve also seen just the user’s name with no other information. What does it mean if it has api, web, or is blank (without the IP address)? 

I have two documents I got back signed by Docusign recipient. I then realized the signor’s initials are also required.  is there a way to re-send the already signed documents and request initials where required or is it just easier to start over and re-send the docs?  

Is there a way to print your signed documents without printing the supplemental documents? 

Hello, we have been using Docusign for 2/3 years now and just wondering if there us a time limit/renewal period for ID Verification?

how to export templates? 

Hi, I haven’t seen a place to send site feedback. White space has been added without an increase in contrast. It still works but appears more generic now, and with some wasted screen real estate. 

I have a handful of documents I have sent have not been signed by the recipients yet. I have always found them under “Waiting for Others” but this morning had disappeared. After some searching, I found them under “Action Required.” The default prompt is now “Sign” rather than “Resend” but I am the 3rd signer and unable to do anything even when I click sign (nor do I want to sign before others). This happened even for a document I just created and sent - it immediately went to the “Action Required” section, even though it is definitely waiting for others. What is going on and how do I correct this? I have already cleared my cache and cookies.

As the system administrator, I would like to be able to see all documents in all statuses from each of our senders in one place.  Also, there are others in my organization that should have this capability.  Currently, we can only see documents that each person sent individually.

Where do I find the completion summary?

I have multiple routing rules set up based on a dropdown value.  But, if I try to add anything to that drop down, it tells me I will lose all of my conditional logic I have set up.  That’s a lot of work for our scenario.  I’m wondering if I’m mis-interpreting the message (below)??  I find it hard to believe that I would have to reconfigure all of my conditional routing logic just to add a new value.  Can anyone supply an explanation or set me straight?Thank you.  Susan Deleting Conditional Routing ReferencesThis field is involved in conditional routing rules.  Updating the options series will remove all rules referencing it.  Do you still want to make this change?

I am sending an envelope with 2 documents, a contract coversheet and the contract to be signed. The first recepient needs to view both documents and has an approval button on the coversheet. Both documents then need to go to the 2nd recipent for signing the contract. I tried setting this up and seems each recipient can only view the document for which they had actions assigned, not both documents in the envelope. Is there a way to set this up or would it be managed by sending seperate envelopes to the 2 recipients. Thanks