eSignature

Where would one find the the Certificate of completion, when downloading a signed document and selecting the the option “combine all PDFs into one file",  it was not attached to the PDF and we can't find it.

By default, template can be shared by group or user. If DocuSign is open to all employee, then Admin is hustle to maintain the sharing one by one.Is it possible to share template to permission profile? Yes, this is not a comprehensive remedy, but at least less maintenance is needed for a general template.

For example, A Photo Release. The person has to have their Legal Conservator sign off but they also need to sign it. The person who is conserved does not have their own email address for safety issues.

I have a document already signed in DocuSign. Can I send that document FROM DocuSign to an email address? Preferably just a link allowing that email address to view/download the already signed document so we see when they view it etc?

Does anyone know how to unselect a radio button without having to select the other button?

I have a Docu Sign request that includes two signatures. One was returned. Can I get a certificate of completion for the one signature that was returned?

If I use the RESEND option, is the document resend only to the ones who did not signed yet ?

My recipient has changed his email address. How can I edit it?

My PDF is already signed by an external service and I try to add a second signature to it via DocuSign. However, when I retrieve the finished file from DocuSign the first signature is gone.Is there any way to not lose the existing signature and just add another?It is unfortunately not possible to add the first signature via DocuSign for legal reasons.

Does Docusign allow you to store an e-signature as a pre-filled option? If you are saving a template, it would be helpful to have the required internal team member's esignature pre-filled before sending out to an external person to e-sign.

How does a designated signer sign?

I am attempting to login Docusign Demo Tool (https://account-d.docusign.com/) but getting Signing certificate is expired Error . Could anyone please help me on this?

 I am not finding this option and I need all the documents locally, will be time consuming download each one individually.

Is there a way to bulk download certificates?

When I send a contract to someone and CC others to receive a signed copy, the CC'ed recipients can't see in the docusign email who the contract was sent to, their CC'ed status, or who else was cc'ed on the email. Normally, emails show this information at the very top of the message. How do you change the docusign email so all parties can see that this contract was sent to Person A, and Persons B, C, and D are just a CC? This is causing major confusion at my company.

Hi everyone,Is there a way to track who has signed your powerform? The powerform is mandatory, so I am trying to track down those who have not signed yet. Thanks!

Is there way to bulk download all envelopes with contained documents? I don't want a list in a CSV or excel format, I'd like to be able to queue up a download of all documents rather than doing it one by one. Can you "select all" of completed envelopes?

I am looking for the best practices for creating a login policy/password policy for our DocuSign end users. In a DocuSign support article, it states: The DocuSign system allows users a set number of log-in attempts with an incorrect password. For account security, if a user enters the wrong password too many times, the system locks the user out temporarily. Users can attempt to log in again after a brief waiting period.What is the number of log-in attempts before the system locks the user? What is the waiting period? Can these be altered by our account admins?Additionally, I am trying to figure out information on when tw

I had sent an envelope for a prospective employee to her personal email. She's now an employee and I can't figure out how to either update her email address or delete her from my address book and start over. Suggestions?

Is there a way to receive completed documents from the user in separate pdf documents? We currently have 5-7 pdf documents in one power form, and when we received completed documents, we would like to have all pdf documents separate rather than combined.

For example, I would like to send a subscription renewal document (standard format for doc signatures) but also include questions like: Please provide purchase order number if available When is the expected date for budget approval?The goal is to make this exchange more interactive.Thank you!

This role works like, once the receiver clicks in link sent by DS, automatically the signature flow continues to the next person, without giving time to look or review the document.This is an issue that we are having sometimes, when receiver in this role detected something wrong and want to change or correct the document, and can´t stop the flow of signature.Could be possible, only move forward if the assigned person in this role accept in the platform to continue with that document, like an option to submit “confirm/approve or decline”.

Can you change the person authorized to provide the signature to someone else without having to resend the letter?

When setting up the Docusign Envelope template for sending signature from CPQ Quote object, I cannot see the Merge Field arrow so that I can set up the merge fields to display on Quote template and write back to Salesforce. (See screenshot).

It was noticed that the DocuSign certificate used time zone US pacific Time (US and Canada) for documents. This while the account was set to “Same as my computer's time zone” (Time zone Netherlands). As a result, it appeared as if the document had been signed at 03:54 (five to four in the morning).After further searching in the settings of my DocuSign it turned out that when I clicked on “specify time zone”, there was automatically time zone US pacific Time (US and Canada), the time zone that was on the certificate. After adjusting this time zone to Dutch and logging out/logging in, the correct time zone is placed on the certificate. But it seems to me a little bit strange that the previously generated certificates with the US pacific time (US and Canada) have now been changed into the Dutch time zone. This means that when changing the settings, the original data of existing certificates will be adjusted. Which may also mean that if the time difference between diff