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How do you update an email address so the old one doesn't keep coming up when you type the recipient's name in?

  • March 13, 2023
  • 1 reply
  • 58 views

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I have to change the email address every time I send a document. Why doesn't it update when it's defaulting to the recipient's address?

Best answer by Community Expert

Hi,

Thank you for reaching out here in the DocuSign Community. 

You can update your contacts in your Address Book, you can get there by clicking on your profile picture at the top right corner of the screen and then selecting My Prefereces>Address Book.

For more details on this topic, see:

To add, edit, or delete personal contacts

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

1 reply

Forum|alt.badge.img

Hi,

Thank you for reaching out here in the DocuSign Community. 

You can update your contacts in your Address Book, you can get there by clicking on your profile picture at the top right corner of the screen and then selecting My Prefereces>Address Book.

For more details on this topic, see:

To add, edit, or delete personal contacts

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue!