Hi,

Thank you for reaching out here in the DocuSign Community. 

In order to reassign the responsibility of a signature to someone else, the envelope's recipient will need to either have a "Delegate Signer" included in their user preferences or use the "Assign to Someone Else" option in the signing session's "Other actions".

You can find more details on these topics, here:

Add a Delegate to Sign on Your Behalf

Change signing responsibility

It is important to note that in order for the Delegated Signing option to work, the user holding the envelope would have needed to set their delegate prior to going out of the office.

Taking this into consideration, I would say that the quickest option to get this document reassigned to someone else is to request the sender to correct the envelope and change the signer's name and email.

For detailed instructions on how to correct an envelope, see:

To correct an envelope

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue! 

Thank you for your response.

I had a feeling it may be the quickest option. Not ideal, but will ask the original sender.

Thanks again.