Skip to main content
Legacy User
March 18, 2023
Solved

How does one delete a previous signers email address

  • March 18, 2023
  • 2 replies
  • 355 views

An email was entered incorrectly and because it pops up when the persons name is entered the wrong email autofills.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Those emails are saved within your contacts list, to remove them you would need to go to My Preferences > Contacts > Search for the needed contact > Delete: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

Docusign Employee
March 20, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

Those emails are saved within your contacts list, to remove them you would need to go to My Preferences > Contacts > Search for the needed contact > Delete: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Legacy User
March 20, 2023

Thank you

Best Regards,

Michael D. Styring (R) Realtor, Principal Broker