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How does one delete a previous signers email address

  • March 18, 2023
  • 2 replies
  • 255 views

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An email was entered incorrectly and because it pops up when the persons name is entered the wrong email autofills.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Those emails are saved within your contacts list, to remove them you would need to go to My Preferences > Contacts > Search for the needed contact > Delete: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

Those emails are saved within your contacts list, to remove them you would need to go to My Preferences > Contacts > Search for the needed contact > Delete: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!


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Thank you

Best Regards,

Michael D. Styring (R) Realtor, Principal Broker