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We apologize for the inconvenience, is the following guide the same one that you view in the videohttps://support.docusign.com/s/document-item?bundleId=wtn1643071711000&topicId=lao1578456383175.html&_LANG=enus?
If you need hands-on assistance I recommend opening a case with DocuSign Support and requesting a screen-sharing session.
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Best regards,
Christopher | DocuSign Community Moderator
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