eSignature

Hey,I’m trying to look for a way to filter envelopes according to the custom fields (and not the envelope’s subject etc.). I can’t seem to find a way to do that.Even when I add the “Include envelope custom fields” - it doesn’t seem to find envelopes that I know for sure were supposed to pop out.Can you please assist?  

Hi, I need 3 additional sends this month as a one-off. Can I just pay extra for this or do I need to upgrade my subscription?Thanks Everyone

I sent my envelopes out to 2 signers.  I never received a notification from Docusign.  I did not receive an envelope myself, as the sender.  Very confusing.

Trying to add company logo to a document template.  Is this possible?

I have an official form that requires a user to circle a choice. How can I capture this in the form that I am sending to the user to fill out and sign?

Dear all,  I’m having trouble to send in bulk and upload a csv-document that DocuSign can use to sent to +100 mailadresses at once. I’ve read the “manual” on how to proceed, but I’m afraid that I didn’t managed to understand the procedure. Thanks for your insight / help! Christophe

I am an administrator, however, someone I work with is a “Sender.” This person changed her name recently and needs to changer her signature, however, when she goes into her profile, the menu on the left side of the screen is not visible. This menu is where the Signature Tab is located. Do you know why she can’t see the menu? 

I sent out one document for my client to sign, i thoughtI had sent it to myself to sign as well and it is NOT showing up in my inbox, but the platform says it was sent. anyone have any thoughts… Since I cant seem to call anyone for Tech support. --- Annoying...

how can i unvoid a document. I sent 3 documents and all of them had almost all signatures but the expiration date voided the document and I just need to print the document with the signatures that were already there.

HiI have a document that needs to be signed by 5 parties. This is no problem and I know how to do this part.However, after those 5 parties have signed, I need the signed document to be send to me and another recipient (not signatory). Is this possible?Many thanks,Curious

Hi CommunityIs there a way to add a formula to text box? As an example The signed date + 1 year = automatic comment in a text boxAny help would be appreciated.RegardsLuke C

 i love using docusign but the website is terrible. I can’t find envelopes that i sent to delete them and clients are angry about harrassing emails from docusign

I tried to log in. Put in the verification code they email me. Im getting an app request error

Hi all if a sign a document using docusign , how can another person validate this signature ? thanks 

I need to check the type of signature of the documents I have received (an advanced one is mandatory). In the certificate of completion, I have for both Security Level: Email, Account Authentication (None).If is is an advanced signature, I should have the following info :Signature Type: DS EU Advanced.If I have no signature type indicated, it means it is a simple signature, isn’t it?

When you edit an active web form, does it change the URL link when it is reactivated?

11 signature pages needs signed by the same person. Is this a bulk upload and if so, what will the recipient receive, 1 pdf with each page or individual pages. OR would I need to send each page and start a new envelope for each?

Hi there Is there a way to turn on 2FA globally or when creating new accounts? ThanksEd

how can I remove the signature of the pdf which is already docu signed 

I am getting a message that says App Sign on Error when I try to go on to the DocuSign website.  Is anyone else experiencing this problem?

We are experiencing issues with the OTP, clients are receiving their OTP via SMS even after re-sending a few times. 

I am using DocuSign eSignature on my university’s paid plan.I am trying to implement conditional routing.I create an envelope, set signing order, add first recipient that needs to sign documentWhen I am I proceed to “Add Routing Group” from under “Add Recipient” that dropdown option is not present. The only dropdown option under “Add Recipient” is “Add from Contacts”.What could be causing this? I am using default settings and the only thing I can think off is that my uni’s plan does not include routing groups.

My upload of docs to sign is repetative, is it possible to automate the creation of new envelopes as well? After each sending I have to click again for Create Envelope - New Envelope - Send Envelope i.o. opening automatically to Send a New Envelope. 

Is there a docusign “bank” of commonly used templates?  I am looking for payroll forms.  Specifically I-9 and NYS tax form & Federal tax form.  No need to recreate the wheel if they are readily available. Thank you

I have one template document that 20 different people signed separately, is there a way to get all the signatures onto one document? This is not a contract, just a basic petition letter.