I attempted to enable the Document Visibility feature for my PowerForm Template. Signer 1 has signature fields on pages 1 & 2 and is able to see everything. Signer 2 only has a signature field on page 1 and should not be able to see page 2. This works properly when I preview my envelope but when I do a live test, Signer 2 is able to see everything. I am not sure what I could be doing wrong, any thoughts?
Also, please note the different options when setting it up.
Yes, the Document Visibility settings on the screen where you place the tag are set correctly. The strange thing is that it works when previewed but not in the live test. Do you think it has anything to do with the template being a Power Form?
Hello,
Take a look on this entire article: Some Things To Know About Document Visibility
- Document visibility settings are not supported in PowerForms. A PowerForm signer will see all documents that exist in the PowerForm's associated template, regardless of any document visibility settings applied on the template.
I hope that helps to clarify.
Best,
Alexandre
Thank you all for all of your help. That is very disappointing. Hopefully Docusign changes that soon.
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