Skip to main content
Legacy User
April 16, 2019
Solved

How do I search for a document using the sender's email address?

  • April 16, 2019
  • 3 replies
  • 128 views
How do I search for a document using the sender's email address?
Best answer by Community Expert

Here are the steps...

1) Login to your DocuSign account

2) Go to Manage, select your Inbox.

3) Select Edit next to "Filtered by"

4) Add the email address to the Search box and then set the other fields appropriately, specifically 'Sent by Anyone' under "Sent", and the appropriate Date encompassing when the envelope would have been sent.

5) Apply

3 replies

Docusign Employee
April 16, 2019

Here are the steps...

1) Login to your DocuSign account

2) Go to Manage, select your Inbox.

3) Select Edit next to "Filtered by"

4) Add the email address to the Search box and then set the other fields appropriately, specifically 'Sent by Anyone' under "Sent", and the appropriate Date encompassing when the envelope would have been sent.

5) Apply

Legacy User
April 16, 2019

Thank you for that, it worked perfectly!

Newcomer
April 11, 2024

I have the dates set as all, I have tried 12 months.  I only get 4 results