Hello @cminders, 

Thank you for reaching out here in the DocuSign Community, I appreciate you bringing your question to the DocuSign Community we want to welcome you to this community.

I apologize for the inconvenience, I understand that you want to know if you enable document retention on your account, will the recipients still have access to download the documents from their end after the purge cycle is completed?

After the purge is completed all the participants of the envelope will lose access to it, they will not be able to see it or download it.

Envelope purging is a process that permanently removes documents and their field data from completed and voided envelopes after a specified retention period. Warnings are provided through account notifications and email to allow users to download documents before they are purged. By default, documents are kept indefinitely, but administrators can set up purging rules and specify a document retention period. Purge Envelopes

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @cminders,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.