eSignature

I added drop down boxes to a document, but I have to select the information all the way on the right side of the program. Why does by list not drop down when I click on the drop down arrow?

I just signed up for the monthly standard plan for 3 Users. It says on my plan summary that I have 30 envelopes. Then on the other users he has sent 3 envelopes and it says he is out and needs to upgrade. For the standard plan, shouldn’t it be 100 envelopes each? 

Hello,I have a partner that wants me to create the agreement, send him a link so hen can fill out his clients information (client also needs questions to be answered) so he can send it to the client to be filled out and signed. How is this possible?

Hello.A couple of weeks ago I got a notice from DocuSign that stated that my subscription was going to be renewed. I made a switch request to reduce my subscription and got a confirmation that it would be switched at renewal. The new setting were significantly cheaper. However, I just received a notice that the subscription was renewed with the old settings and I charged the previous amount as well. How can I fix this? 

Can you create a template to split pdf documents in a personal account? Or with a standard Docusign account? Or only with a business account?

Hello,We work with a company who has setup their Docusign to send multiple unique envelopes in a single email. This is not bulk send or something like that. Imagine this:I am the recipient and I get an email from Company A. It contacts multiple sign here links. Each link is a separate envelope. This kind of experience would have multiple use cases. Any ideas on how they are doing it?

How do I use DocuSign as a blind person who needs to send envelopes? I started by creating the document in Office Word and then uploaded it to DocuSign. I was able to go through most of the process but one thing was my problem. When I clicked on the add fields area, there was no intuetive interface showing me where to place the fields thereby leaving me stranded. Also, I could not read the document on the interface using my screen reader. it just kept mentioning only the pages. This was also the case When I tried to preview the document after uploading it. Is there something I am not doing right?

If I enable this setting after envelopes were sent, will it allow users to sign on mobile? 

Hi, I want to send an update that someone has signed the document but without sharing the document itself.I have turned on the “Document Visibility” to “Must sign to view, unless a member of sender's account”.I have created a step “Update participants” for which I have removed the visibility for one of the documents (As I understand I can't completely disable visibility of all documents).However still, when the recipient receives the update, they can open the documents and see all documents. Is there another setting to limit seeing the documents?  Thanks

I need to send out a notice to 5,000 alums - they don’t necessarily have to sign, but II need a record that they reviewed the doc for our annual meeting.I tried using bulk send, but exceeded the envelope limit, even though bulk send allows up to 1,000 recipients.How would I accomplish this task?

I just got Docusign and everytime I have someone sign a document, when I print it out, it blacks out everything this is signed with docusign. I thought it was my printer so I went out and bought a new printer and its doing the same thing. I’m ready to lose my mind...I have so many documents to print and cant do it…...what is going on...this is only on docusign signatures.  NEED HELP ASAP!!!

Hello,As the title goes, would like to know whether it is possible to do a bulk upload of stamps/seals into Docusign eSignature.I am already aware of the functionality regarding uploading stamps/seals into Docusign. However, it seems to be only for one stamp/seal at a time. I have a user with around 35 stamps/seals hence we would like to know if there is a way to upload multiple stamps/seals in one go.Thank you.

I want to create a template letter that will be used to give notice to individuals. The notice will be standard; however, the opening paragraph would be different depending on the issue. Does anyone know if there is a way to create a function where a user of the template could select from a group of pre-built paragraphs to auto-insert? Sort of like a dropdown option, but for a selection of a paragraph vs. just a few words. 

I've received a dozen Docusign documents related to a home sale, over the past few months.  My realtor says she sent me a critical one 6 days ago, and I don’t see having ever received it. All this was to my personal email, prior to me having signed up for a Docusign account.  I created a Docusign account this morning under the same email address, which I was hoping would populate with prior documents that I’d received to that email address, but it doesn’t seem to haver done so.  Anything I can do to view history from my end?  Or not so much? 

Dear all,I have a document that I would like that each employee would fill it up with information and sign it for him/herself.Is a chance to send one document to several employees and each of them will fill it up individually?At this moment I shall do adding one by one and send single email. Any other ways? Regards

Is it possible to view and download all envelopes that have ever been created BEFORE my subscription? I received already envelopes to sign but was not registered. Now I am and I would like to see, what I have signed. Thanks Steffen

Hello,I want to simply open a document from our network, sign it and leave it there for others to process further. Is this possible in an easy way?

HelloI changed my plan back to a basic and free one but , before, I paid for another planI cannot find the invoices of my previous plan.Many thanksAlain

I need to send a different document to more than 1.000 recipients, is that possible? 

Auto insurance policy sent said voided by administration. Why?

Im not sure what is going on but I need to send out some leases via docusign….the home screen has changed….. where do I start?

Hello,I was recently requested to sign a legal document that required verification of my ID. I successfully did this and received the email confirming this was successful. However when I tried to open the document, it took me 4 times but I kept receiving “Your identity couldn’t be verified”. The lawyer is now charging me four times. Is this normal practice? Thank you.

We keep receiving the error message above when sending a docusign file to a specific client.I’m assuming the client needs to allow docusign to their contacts or allow docusign.net on their firewall.What’s the email address that usually sends emails to clients?

Is it possible to download a single document in an enveloppe with its summary?  This exact issue needs to be adressed. I have documents sent out to clients that I need to forward to other parties, but I can’t attach the whole enveloppe, since not all the documents are to be sent to all parties. I can’t merge anything in Adobe, it recognizes the signatures as invalid. This is a HUGE problem.Thanks

I created a template with multiple fields that had radio, check boxes, dropdowns, etc., with conditional logic in most of the fields. I created a power form with it and tested it a few times with colleagues and out of the blue, without me or anyone else changing the template all of my fields are gone, nothing was saved. I looked at the history of the template, but it doesn’t say anything of how it was changed. There is no restore option to use either. Any idea how and why this happened? How can I prevent this from happening again?