Skip to main content

Is there a way to keep my account open for a longer period of time? It logs me out after a few minutes specially if I jump to a different application to check something, by the time I come back I have to log back in and start the process again. I think it keeps it open for 10-15 minutes and I would like to have it open for at least 30 minute or longer. 

@LeonelB 

The longest you can keep your session open is 2 hours.  You can adjust that in settings for your account if you are an Admin.

 


Hi @LeonelB,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Reply