Get Started
- - Get Inspiration
Groups
Events
Ideas

Home
Community
Core Capabilities
eSignature

eSignature

Have Docusign eSignature questions? Find answers here!

4,598 Topics
13,766 Replies

When you subscribe we will email you when there is a new topic in this category

4598 Topics

Recently Active

Most Replies Most views Newest First

lvincentNew Voice

asked in eSignature

Issue with Disabling Completion Notification Emails in DocuSign

Hello,In DocuSign, I have unchecked the "Notify me when an envelope is completed" box in the email preferences for signers. However, the recipient still receives an email after signing that says: "All parties have completed «document’s subject»". How can I stop this email from being sent?Thank you in advance for your assistance.Best regards,

1 month ago

SayedNew Voice

asked in eSignature

Branding logo image file type

supported file format to upload logos seems to be XML only, how do I upload Jpg or Png format. secondly is there way to enlarge the logo?

1 month ago

Community UserLegacy User

asked in eSignature

How can I drag & drop the signature boxes with more accuracy on an iPad. It's not as easily done as on the computer & I have to delete and start over every time. Really aggravating.

1 month ago

LISAKAYFRYNewcomer

asked in eSignature

Only return certain pages to the next signer

Hi all,We are sending our new hires information and forms to complete and sign. Then the entire packet comes back to the recruiter who also has to sign in a few places. Is there a way to only get back the pages that the new hire completed and eliminate all the informational pages that come back? We send a very long policy document as well as other information. When we get this back we need to send the completed data pages only on to others to create an employee ID.Thank you for your help!

1 month ago

Anthony1111Newcomer

asked in eSignature

Sending multiple documents to different recipients

Hi guys,First of all, sorry if this is not posted in the correct category.Is there a way to send multiple documents to different recipients ?Such as → Document-1 sent to recipient-1 → Document-2 sent to recipient-2 Perhaps a CSV file with the different data between Document-1 and Document-2 could work ?With everything in a unique bulk or something like that.Thank you for you help ! Anthony

1 month ago

shads6200Newcomer

asked in eSignature

Can I make my envelope two parted?

I have two documents in my envelope, and I want to make it so that each document is it’s own section. The signer should know that these are two different documents. So the ideal workflow I am describing is that the signer gets the email, opens the doc, and they can go through and sign part 1. Once done, they click next, sign part 2, and then they can submit. Is this possible?

1 month ago

APateyNewcomer

asked in eSignature

Signer not receiving document

My signer - I’ve sent to 2 people - isn’t receiving anything? But it shows in docusign it’s been sent and it’s “waiting”

1 month ago

NG WhaleyNewcomer

asked in eSignature

Envelope issues no final editing options for signatures, etc

I am unable to do the final editing after creating an envelope. There is no drop-down on the left to add signature fields, info, etc. When I click on Active (Send Now) the icon appears for the option to fill in the form or send blank. When clicking to fill out the form, the form icon disappears & nothing happens.This is on my laptop Windows 10

1 month ago

Jorge.ManzanoNewcomer

asked in eSignature

Salesforce integration users dont receive any update once envelopes are open or completed

Hi everyone, We are using Docusign as a Salesforce integration and send envelopes correctly from there however we are not able to receive any update in our email when the customer opens or completes the envelope so not sure what are we missing, can you please advise?Thank you

1 month ago

2026WCNewcomer

asked in eSignature

CAN DOCUSIGN CREATE A PROPOSAL WITH CHECK BUTTONS AND CALCULATE TOTALS AUTOMATICALLY

WANT TO CREATE 1 PACKAGE WITH INDIVIDUAL LINE ITEMS AND PRICING.CHECKBOX ON EACH LINE SO THAT CLIENT CAN SELECT TO INCLUDE THE PRICE, THE AMOUNT SHOULD AUTOMATICALLY ADD TO A TOTAL? iS THIS POSSIBLE TO CREATE WITH DOCUSIGN?

1 month ago

hcharlesNewcomer

asked in eSignature

Restricting User's Activities

Can I restrict a user's ability to sign documents? I want certain users to have the ability to sign or initial documents, or issue documents for signature, but want to prevent their signing contracts via Docusign.

1 month ago

KayLNewcomer

asked in eSignature

I have signed but the "Continue' button won't work.

I have signed but the ‘Continue’ button takes me to this message: “You haven't quite finishedYou haven't yet signed your agreement. We'll remind you again later.”Then it suggests I press the “Review’ button again in the initial email, which I do. This takes me back in and clearly shows my signature and date in the form. There are no active flags to be able to re-sign. The form is complete. I press Continue again and get the same message. This happened after the initial Signature which I customised to my own signature. Then it said I could check the document in Docusign. I clicked on that intending to print the form, which took me to the Docusign login. I logged in with password and code which brought up some weird stuff which looked like it was for the sender rather than the recipient, but no form for me to review. I logged out of Docusign thinking I would try to print from the email instead. Then got the ‘You haven’t finished’ message. EDIT: My partner just messaged me to say he also

1 month ago

Sue ChapmanNewcomer

asked in eSignature

Radio buttons and conditional fields

Am creating a HR template - it has one radio button Group - 3 radio buttons in the group.Radio Buttons are named as:Permanent,Fixed TermCasual.On the form I have some fields not required to be filled in if Casual is the radio button selection ie I would like these fields not to be visible if Casual is the selected button, but visible for both Permanent and Fixed Term if they are the selected radio buttonHow can I set this up? (have been reading on Flag Fields/use of formulas, but can’t seem to get it to work, obviously missing something in my comprehension so far)

1 month ago

Ramona.MataNewcomer

asked in eSignature

Signing Order Question

Can I set up a document that doesn't have a signing order? I need it to be signed as the meeting is held, which may be different than the designated order

1 month ago

JDFNewcomer

asked in eSignature

Cancel link

I run a volleyball club and use a webform for my club contracts. I email out a link to the webform and they complete it. How do I void the link if they do not sign the contract? I don’t want them to go back and sign the contract after an extended period of time. But I don’t want to delete the webform or template.

1 month ago

LISAKAYFRYNewcomer

asked in eSignature

Require one of 3 radio buttons

I need to require the signer to select 1 of 3 possible radio buttons. All 3 cannot be left blank.

1 month ago

gulf5724New Voice

asked in eSignature

Complex Conditional Logic Assistance

I will try to keep this clear and concise. I have a form that employees fill out when they have travelled for work and need reimbursement. This form does not belong to my group so I cannot change the contents of the form without it being rejected for processing so adding additional visible fields is out of the question. I’ve got the template mostly built out in DocuSign with the intention of turning it into a web form for everyone to use. I’m making use of invisible (white text on a white background) “flag” text fields to control the showing or hiding of certain fields and rows based on users responses. The condition I’m trying to build is: depending on whether the employee traveled in state, out of state, or a mixture of both one or possibly two fields need to be populated witt the total cost of travel expenses split out into in state costs in 1291 and out of state costs in 1292. There are formula fields called 1291 for in state travel costs, 1292 for out of state travel costs, and tw

1 month ago

jastolosNewcomer

asked in eSignature

Bulk Send

I have a spreadsheet that I need 547 signatures on. The spreadsheet is pre-populated with the signers name, license, address and email. There are blank columns for signature and date which is what I need docusign for. Is there a way for me to use this spreadsheet instead of adding each recipient in and then also having to select where each person needs to sign and date? Thank you!

1 month ago

LBabsCHNewcomer

asked in eSignature

Advance Options Setting

Can the Advanced Options setting be done for individual envelopes (to be) sent so link expires on set date?If I I go into an “in process” envelope, change for example the reminder email toggle to off, change link expire date to 1 date with Custom setting reminder to “0” - will that change all existing envelopes?We have a deadline for participation in a program and must have signed docs by specific date in hand.I understand that there is no specific control for hours and minutes but can above be done.

1 month ago

Sharath ReddyNewcomer

asked in eSignature

sharing the Documents

Can you guys please make me understand below scenario is possible. If yes please guide me to achive. We have integrated salesforce with docusign and sending the documents for signature from Salesfoce.Scenario 1: Person A who is part of Group 1 sent a document for signature to End user. End user wants some updates or he want to cancel the document. But PersonA is on vacation. Now the other group members want access to document in Docusign and cancel it? In Simple words, I want to create a group in which all users should access other users documents. Scenario 2: if Im sending a document for eSignature to end user. The sender email should not be my personal email. It should be a Group email? Is it possible if yes, please guide me. Thank you in Advance!

1 month ago

Wesley LacroixNewcomer

asked in eSignature

Is noreply@erp.docusign.com valid

Hi all,I received a mail from Docusign (although I think) with the following email address: noreply@erp.docusign.com and asking me to fill in a username and password to open the 'Docusign Bill Managent Portal.’ Is this a valid mail?Thank you in advance for responding!Kind regards,Wesley Lacroix

1 month ago

KJ-ADNewcomer

asked in eSignature

Sender of checklist cannot receive email notification after checklist fully signed by everyone

how come Sender of checklist cannot receive email notification after checklist fully signed by everyone? is there a way to let sender know or receive email notification? it is important to give sender a notification on it as sender is the initiator.

1 month ago

faconNewcomer

asked in eSignature

suspicious DocuSign envelope

I found what looks like a fraudulent envelope in my DocuSign, that has multiple users cc’d and was supposedly signed by me. I never received an invitation to sign this document which appears to be part of a scam. Should I delete it or does this mean someone has access to my account and can view other saved documents? Please advise.

1 month ago

Dan_OrnelasNewcomer

asked in eSignature

Signer doesn't recieve envelope when more than one signer is assigned (with a set order)

Hello, Whenever I set a document to have two signers, the firs one (in our organization) never gets the envelope to add the first signature. I am forced to send the envelope multiple times. What am I doing wrong? This happens regardless of whether I check the “Set signing order” or not.Any guidance is appreciated.Dan

1 month ago

Leslie ENewcomer

asked in eSignature

Revising a Title on Partially Signed Document

The final signer of a document had a change to their title, so now their title on the document needs to be revised.Is it possible to edit the document now to reflect this person’s title change, even though other people have already signed this document?If so, can I make this change as the sender, or can they do this as the signer?

1 month ago

Page 32 / 184

Badge winners

Fábio Silvahas earned the badge 1st Question Posted
Matshas earned the badge 1st Reply Posted
Matshas earned the badge 1st Question Posted
Rafaelahas earned the badge 1st Question Posted
SigScihas earned the badge 1st Question Posted

Show All Badges

Code of Conduct

Sign up

Already have an account? Login

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Customer Login/Registration Developer Login/Registration

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Customer Login/Registration Developer Login/Registration

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.