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How do I bypass the pop out window to create account once users have signed the webform and go directly to landing page? There isn't a way for users to close it out.

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Vinicius.RodriguesAnswer

Docusign Employee

Hi @Cameron Williams !

To disable the invitation to create a new account, you need to uncheck the option “Allow recipients to create a Docusign account” on eSign Admin Settings > Signing Settings.

Now, to redirect the signers after completed the signature process, you can configure it by accessing your eSign Admin Settings > Brands > Sigining Brands > Choose your Brand > Edit > Destination URLs.

Please, let me know if I was able to help you with this question. If so, could you please click on the "Select as Best" option? Thank you!

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Vinicius.Rodrigues

Answer

Docusign Employee

Hi @Cameron Williams !

To disable the invitation to create a new account, you need to uncheck the option “Allow recipients to create a Docusign account” on eSign Admin Settings > Signing Settings.

Now, to redirect the signers after completed the signature process, you can configure it by accessing your eSign Admin Settings > Brands > Sigining Brands > Choose your Brand > Edit > Destination URLs.

Please, let me know if I was able to help you with this question. If so, could you please click on the "Select as Best" option? Thank you!

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

M

Melanie.Panguito

Docusign Employee

Hi @Cameron Williams,

How are you? We’d like to know if the suggested solution was helpful. If yes, can you please mark it as "Best Answer ✅"? This helps other community members with similar questions find the solution more easily.

Let us know if you still need further assistance, we're here for you!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"

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Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.