eSignature

I have a document in which an acknowledgement form will need to be signed after review of the document. It needs to go to 40 individuals. How do I do this?

I would like to know the difference between the action "Receives a copy" and "Needs to view". In the first one, we inserted someone just to monitor the process, without effective action. In the second one, is an "Ok" required from the entered person?

I can't unlock one of the the 5 recipients name. I've been able to edit it in contacts. I've copied an existing envelope. But under "edit recipients" I can't change spelling of name or email...just sms number. I can't delete or replace recipient...although I can delete and replace every document.

I need to add a witness to a document. I have the xxxxxx account but cannot see how to add a witness. Can anyone advise please? Thank you.

We have a lot of users who signs their documents also signs up to view the signed document using the company email but they automatically gets added to DS Sender. Where I can find the configuration to only grant them DS Viewer?

How do I add my signature to a document I'm sending someone else to sign as well?

I have an issue where we want the recipient to auto-nav (which is set in Admin) to all fields but the navigation is not in order of the placement of fields. In other words, if I have 6 checkboxes on 2 lines, the navigation does not follow the line order. It may go to the 2nd checknox on the 2nd line and then go to the 3rd checkbox on forst line, etc.How do I set the order in which the checkboxes are navigated?

Hello, I made a template that was sent to about 75 people. I found out there was an error in the radio buttons I had set up. If I correct the template, will the error be corrected on the envelopes that I have already sent out?

I have about 2700 people that will be receiving this template and each recipient will have a different client name. My goal is that the email to the recipients has their name in the body of the email (e.g. Hello Bob) and then I want to let them know in the document that this is regarding X client of yours. How would I go about doing that? Thank you!

When I try to change this I receive this message: All the envelopes with CFR-part 11 are compliant. This account is not qes or AES compliant. What we should do?Thanks

Why is there a difference of about 5 seconds between the signing time in the time stamp and the signing complete time in the coc?

Use Case # 1 - Template\\PowerForm exists in Production AccountTemplate\\PowerForm is modified in Demo Account & needs to be promoted to Production AccountChanges are just to the underlying document associated with the Template\\PowerFormUse Case # 2 - Template\\PowerForm exists in Production AccountTemplate\\PowerForm is modified in Demo Account & needs to be promoted to Production AccountChanges are to the underlying document associated with the Template\\PowerForm & also to the document fields placed on the associated documentUse Case # 3 - Template\\PowerForm exists in Production AccountTemplate\\PowerForm is modified in Demo Account & needs to be promoted to Production AccountChanges are to the underlying document associated with the Template\\PowerForm & also to the document fields placed on the associated documentTemplate\\PowerForm is related to a CLM workflowThanks,

I was trying to edit a document to remove a required signature and now I can't find the document at all. Can you help?

Saw something very strange in "the sending area of documents". A person I do not know, JoeM@******.com appeared and it said CREDIT CARD AUTHORIZATION FORM .PDF Please call me or respond to this message.. This is very STRANGE! My phone number is 714-932-5576 I am Sherry DeHart a long-time user of DocuSign.

I typed in the incorrect name on an email address and need to delete that email so the correct person can e-sign a document. Cannot find how to remove emails from my contact list. Any suggestons?

can you set up a delegate signature

How do I set a person as an Optional signer if Needs to sign is checked?

I have a signatory that did not see the sticky label to sign so has insisted on printing and signing so I now have a document that has had the first 2 signatures in PDF but still have two further signatures to get. Can this be done?

I feel like this is a simple question, but my Google-Fu is failing me.How do you auto-populate/pre-fill a field with the Recipient's name? Currently we have a Template using the "Name" Standard Field, but it is populating the Sender's name.Thanks!

A user has enquired about extending the expiration of an envelope. The expiration of envelopes in our environment is controlled centrally as a system-wide setting, so our users cannot change envelope expirations there.If a new document or signatory is added to an existing envelope (which is due to expire shortly) does this extend the expiry date for the envelope overall, ie for other signers? Or is there no other way to extend the expiry?

We asked the recipients to sign the contract by drawing.However, 30% of the recipients told me that they couldn't find the signature change option as below. (not all of them, some have finished signing with drawing)They said when they click the signature once or twice, the signature just disappeared.How can I solve this? 

I can see in the settings that you can check "Prevent users from forwarding" but this is not checked so users should be able to forward.Appreciate all the help i can get to solve this issue. 

How can you extend the deadline for signature?

The pages are not split into separate sections, so splitting up the document into multiple documents is not possible.

Intake Agent no longer w/ company. I have access to his email & found the "Completed" Agreement signed, but cannot access it b/c our emails don't match as he was the sender.