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Docusign Admin

Find answers to your Docusign Admin questions.

  • 256 Topics
  • 720 Replies
256 Topics
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
"New" button not present on the home page to send document for signing

"New" button not present on the home page to send document for signing

1012
C
Docusign Employee
5 years ago
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
How do I get rid of envelope id and frame around signature on my document?

I've seen this question posted and answered before, but the options to fix it no longer exist. How do I get rid of these?

1120
C
Docusign Employee
5 years ago
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
Cancel my account

Cancel my account

60
C
Docusign Employee
5 years ago
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
Why is docusign stating that I am out of envelopes when I hav docusign personal and have only sent 1 this month?

Hi, I paid for a year of docusign personal last August. I get 5 sends a month and have only sent 1 this month, yet docusign states that I am out of envelopes and it is asking me to upgrade. Has anyone else encountered this? I am on hold with docusign currently and hoping to get an answer but wanted to also post here just in case. Thank you in advance if anyone can help out!

322
C
Docusign Employee
5 years ago
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
How do I find out who has been logging in to our account?

If I want to find out who has been logging in to our account for the past few weeks, how do I do that?

2250
C
Docusign Employee
6 years ago
C
Docusign Employee
Community UserLegacy User
asked in Docusign Admin
Signer's Activity (report)

In docusign, how do I run a report of a particular signer's activity. 

90
C
Docusign Employee
6 years ago

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