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Just noticed in my bank statement that I was charged automatically for this annual subscription. I would like to know if I cancel the subscription 30 days if I will be refunded for the upcoming year I was already charged for?

It's advisable to complete the cancellation at least a month in advance to avoid automatic renewal, as the refund process can be quite complicated. We've had several clients encounter this issue before.

 

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Hello @mingo84 ,

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Nathaly | Docusign Community Moderator
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