Hello @Dave15 ,
Welcome to the Docusign Community and thank you for posting your concerns!
That would depend on how the account was setup: How to cancel your subscription or close your DocuSign account
Please see the links below on how to cancel on your Apple or Android device or phone:
iTunes: How to manage or cancel your DocuSign plan (iPad, iPhone)
Google Play: How to manage or cancel your DocuSign plan (Android
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!