Sharing inactive user's envelopes

@APoon 

Shared access only works for active users by design, but you can transfer the envelopes:

If you need to share access to envelopes of a closed user, you can transfer the envelopes to yourself or to another active user and then access the envelopes. For more information, see Transfer Envelopes and Templates Between Users.

@APoon 

Yes, you can follow this process to Share users' envelopes. Envelope Sharing Between Account Users (docusign.com)

@Michael.Rave - thank you for the info.  I tried sharing a inactive user’s envelopes but it won’t save, and I know I can transfer the inactive user’s envelopes to another user.  Thought I checked to see.

@JohnSantos - thank you for the document. I had reviewed the information but it didn’t mention that one cannot share envelopes access for inactive users.  

Thank you both for your input!

Hello @APoon ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!