User lacks sufficient permissions to access this resouce

Forum|Forum|2 years ago
July 29, 2024
2 replies
294 views

when requesting signature from quote - i get the below error

“An error occured while sending the document for signature. DocuSign returned the message. This user lacks sufficient permissions to access this resource”.

eSignature

N

nathaly.monge

Docusign Employee

Hello @chandrakala ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that you are getting an error, I understand this error shows up when requesting a signature.

Would this be when requesting a signature through an integration? If so, can you provide the integration used?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @chandrakala ,

I hope you are doing well.

Are you able to provide the requested information so that I can further assist you?

Best regards,
Nathaly| DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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