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Docusign Discover 2024: Explore What's Next in Agreement Technology

1 month ago

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5475 Topics

Gareth_JonesNewcomer

asked in eSignature

HMLR Compliance

I’m new to DocuSign so bear with me.To follow HMLR rules I will send a document to a customer to sign and have witnessed. However the completion date will need be left blank until sometime later. What is the best way to achieve this to ensure the conveyancer adds the date? Is it simply to add the conveyancer as the final recipient of the document?ThanksGareth

102

5 days ago

NStephenNewcomer

asked in eSignature

Problem with one field in Bulk Send

I have uploaded my CSV file using the CSV template. I’ve left some fields empty because I don’t know what they are for. But one field - Requestor::First Name is not coming through and even though I accept the matching exception, I end up with an error message after I do. The names in the First Name column match the first names that are also included in the Name column...not sure what I am missing.

125

5 days ago

PKBNewcomer

asked in eSignature

Signing order only for a few recipients

I am sending a purchase agreement. I need to obtain signatures from the 2 sellers before the agreement is routed to several buyers. I don’t need the buyers to sign in any particular order. Can I label the sellers both with a “1” and then label all other signers as “2”?

122

5 days ago

Carmen BergerNewcomer

asked in eSignature

Who gave instructions

I have a document that has been signed via DocuSign, but I did not sent it. Can I check who sent it if I have the code?DocuSign Envelope ID: Removed due to personal information

5 days ago

mbc25Newcomer

asked in eSignature

Cannot upload JSON template

Hi there, I am in urgent need to upload a few JSON templates into a new DocuSign account.But the “Upload Json Template” feature i not there and I cannot see a chcekbox for “Enable template upload" under Sending Settings Any idea how I can resolve this quickly? Thanks,Michelle

102

5 days ago

JarbitNewcomer

asked in eSignature

customizing a signing order

I’m wondering if anyone has successfully solved for the follow sequence via a signing order. This is for job offer letters.Recruiter set as viewer sends to recruiter recruiter views may ask for edits for sender (coordinator) Candidate set as signer should not send to candidate until coordinator makes any edits requested by recruiter. would be ok to send automatically if no edits requested, but this is a nice to have. Currently, our recruiting coordinators are doing this as a two step process. They send the doc to the recruiter set as a viewer. The recruiter replies all good or needs edits. Coordinator makes any requested edits then sends to the candidate set as the signer. Thanks in advance for the help.

5 days ago

FendriNewcomer

asked in eSignature

How long the data still exist in DocuSign

Hi DocuSign Community,Need your advice. I have a customer who subscribe corporate plan before and didn’t renewal this year around June and now they can’t open the account.In the mean time, they realize that they haven’t completed download and they want to access the account again to see the history.My question, How long DocuSign keep the document and is that possible for them to renew the old account so that they can access all history? THank you.

123

5 days ago

DawnC0630Newcomer

asked in eSignature

Correcting multiple envelopes

Is there a way to select multiple envelopes to be corrected? I can only correct one at a tme and need to correct many more. Thanks.

5 days ago

Nicole SNewcomer

asked in eSignature

Downloading Original Copy in Word

Does Docusign have a feature to download an original copy of a contract into a word version?

5 days ago

SayedNew Voice

asked in eSignature

Need help

We send lots of grants for signature and sometimes one grant can go to 32 boroughs / 32 people who need to signdo you have any ideas of an easier way to send multiple documents (different documents) to different people for signature without having to upload them one by one on docusign?

5 days ago

JaneylaneyNewcomer

asked in eSignature

Expiring soon not showing

Hi, on my tab it is stating I have 2 envelopes expiring soon. However when I click on these the box is empty?

5 days ago

ds1Newcomer

asked in eSignature

horrible customer service

no way to contact you, no way to ask for help, no way to submit a ticket, your company is a joke

6 days ago

RikkeHeesgaardNewcomer

asked in eSignature

Change of date formate does not change in signature date

I have followed the guide to change the date format to YYYY.MM.DD - but it does not change on the stamp “signed date” field as allocated in the template. Why is that?

buzzy409Newcomer

looking for contract from titan solar

131

6 days ago

Diego OleaNewcomer

asked in eSignature

Signatories do not receive a copy of signed documents when the documents are completed, they just receive a notification that the document was executed, how to send them copies of the documents they signed-off, not all of them?

51310

6 days ago

Mounika GangalaNew Voice

asked in eSignature

Account Admin Access

Hi, I have an Org admin privilege and I’m trying to add myself as an account admin for couple of accounts underneath the Org, but I couldn’t find the DS admin option in eSignature.is it because only an account admin with ‘DS admin’ privilege can grant me access? Thanks,Mounika

223

6 days ago

Fahad.SardarNewcomer

asked in eSignature

Recipients are able to edit filled fields of a pdf document.

Dear Team,I simply want to get signatures of few of my colleagues on a pdf form which had fillable fields. I have already filled the fields and strictly want them to only be able to read and sign the pdf document. but as I upload that pdf document and add recipients and press Next button (in the bottom). I land inside my documents. I see that my form fields have become editable for all the recipients and lots of additional fillable text fields gets added in the form. I didn’t expect this behavior from DocuSign platform. I just want the recipients to be able to read and sign at the place I place sign-holder for them. I search net to find solution of this issue. I only came across a thread about adding AutoPlace holder. where in the questioner clearly requested for solution to completely disable auto populating field feature of DocuSign. I tried but failed. I am totally confused as this doesn’t resolve my issue. Please try to help me in the easiest way possible I am novice to this platfo

162

6 days ago

lchenbarnardosNewcomer

asked in eSignature

Document Decline Reasons - visible for everyone?

When a signer “declines to sign”, other recipients are sent a notification that is has been declined by someone, but the reason itself is sent only to the sender. Is there a way to ensure recipients also receive this notification? Particularly interested as we use powerforms, meaning the sender can be a generic user and not the true “sender” Thanks

BlaineNewcomer

My issue is that a client’s DocuSign requests are rejected as “The email account that you tried to reach does not exist,” but regular emails to the same address go through. Not sure why the DocuSign emails are being flagged as “wrong address.”

286

6 days ago

Cord WiljesNewcomer

asked in eSignature

Is it possible to test QES in the free 30-day-trial period?

Is it possible to test QES in the 30-day-trial period? If I follow “Send with QES” https://support.docusign.com/s/document-item?bundleId=xcm1643837555908&topicId=wjg1635415874371.html&_LANG=enus, th Option “Add identity verification ” is not offered in “”CUSTOMIZE”.

223

6 days ago

BeenTryingForAYearNewcomer

asked in eSignature

I want my DocuSign DELETED.

My eSign account was created by my employer on my behalf.It worked for about 6 months. Then, boom!I suspect that the reason I cannot verify myself is that my country of origin has bought “our” passport creation process from a Chinese source.Just spoke with support, nothing can be done.I have been trying to sign for a YEAR now. (06/11/2023)I CANNOT SIGN A THING.My residence permit is also not allowed.Is there ANY WAY I can get my account deleted? This is all I want now, thanks but NO thanks.

335

6 days ago

gabrielle.thauvetteNewcomer

asked in eSignature

Enabling Password Rules and Expiry

I'd like to enable Password Rules and Expiry. I was wondering what will hapen for existing users? Will they receive an e-mail to change their passwords immediately? Should they changed their password before I enable the new security requirement?

111

6 days ago

rajashashankNewcomer

asked in eSignature

Create a Template along with docGenFormFields through Docusign UI

Hi, I see we have two options to create a template via the docusign UI. One is to create it manually following the steps and the other is by uploading a json to create template. When i create the template by following the steps manually from the UI, i am unable to attach the docGenFormFields similar to what i could do when i uploaded a json to create template. Is there a reason why i cannot add the fields to the template when i follow the manual path?

6 days ago

Natalia ZayasNewcomer

asked in eSignature

Unable to access account due to not receiving Verification Code

Hello!I have been unable to receive the verification code to access my account. This has never happened in the past. and I already checked my Junk/ Spam email. Please can someone help.Thank you, Natalia

191

6 days ago

mshealyDigital Collaborator

asked in eSignature

Can i turn a community question into a community idea

Can i turn a community question into a community idea?

367

7 days ago

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