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Question

Correct an envelope

  • June 12, 2026
  • 2 replies
  • 25 views

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I cannot “correct” a document I sent, no signatures have been started yet.  The account is called HR@  so I am the sender for the HR account.  I cc’d my name on the document but technically “HR” is the sender.  How can I correct?

2 replies

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  • Community Moderator
  • June 15, 2026

Hello ​@svita1,

Thanks for reaching out, and welcome to the Docusign Community! To help us investigate this issue further, could you please provide the envelope ID?

Locate a Docusign envelope ID

Once we have this information, we’ll be able to take a closer look and assist you more effectively. Looking forward to your reply!

 

Best Regards,

Jenny | Docusign Community Moderator


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  • Established Contributor
  • June 17, 2026

Sign in as the “HR@” user that you send from.  Go to your Sent folder.  Should have option to “Correct” the envelope.