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I cannot “correct” a document I sent, no signatures have been started yet. The account is called HR@ so I am the sender for the HR account. I cc’d my name on the document but technically “HR” is the sender. How can I correct?
- Community Moderator
Hello
Thanks for reaching out, and welcome to the Docusign Community! To help us investigate this issue further, could you please provide the envelope ID?
Once we have this information, we’ll be able to take a closer look and assist you more effectively. Looking forward to your reply!
Best Regards,
Jenny | Docusign Community Moderator
- Established Contributor
Sign in as the “HR@” user that you send from. Go to your Sent folder. Should have option to “Correct” the envelope.
- Community Moderator
Hello
I hope you’re doing well. I’m following up to see if the information shared above was helpful. If it answered your question, marking it as Best Answer ✅ will highlight it for others in the community. If you still need more support, we’re here to help.
Best Regards,
Jenny | Docusign Community Moderator
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