Correct an envelope

Forum|Forum|2 months ago
June 12, 2026
3 replies
44 views

I cannot “correct” a document I sent, no signatures have been started yet. The account is called HR@ so I am the sender for the HR account. I cc’d my name on the document but technically “HR” is the sender. How can I correct?

J

Jenny.Martin

Community Moderator

Hello @svita1,

Thanks for reaching out, and welcome to the Docusign Community! To help us investigate this issue further, could you please provide the envelope ID?

Locate a Docusign envelope ID

Once we have this information, we’ll be able to take a closer look and assist you more effectively. Looking forward to your reply!

Best Regards,

Jenny | Docusign Community Moderator

D

Drewcifer

Established Contributor

Sign in as the “HR@” user that you send from. Go to your Sent folder. Should have option to “Correct” the envelope.

J

Jenny.Martin

Community Moderator

Hello @svita1,

I hope you’re doing well. I’m following up to see if the information shared above was helpful. If it answered your question, marking it as Best Answer ✅ will highlight it for others in the community. If you still need more support, we’re here to help.

Best Regards,

Jenny | Docusign Community Moderator

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